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Account Manager, DCO

Adelphi Group1 day ago
Hybrid
Toronto, Ontario, Canada
Mid Level
Full-Time

Top Benefits

Paid Time Off
Vacation Days
Monthly Wellness Days

About the role

Agency

Omnicom Media Job Function: Media Job Subfunction: Performance Media

Job Description

Position Summary

Reporting into the Dynamic Solutions Lead, this role sits at the intersection of media, creative, and ad tech. The Account Manager, DCO Solutions & Activation is the day-to-day lead across internal and external stakeholders — bridging planning, creative, trafficking, ad ops, activation, and client teams to ensure performance content campaigns are developed and delivered with precision.

The right candidate has a working command of the addressable and dynamic creative landscape, understands how paid media tactics function within a broader plan, and can translate data and campaign learnings into clear, actionable recommendations. They are as comfortable in a client presentation as they are in a trafficking spec sheet.

Key Responsibilities

Strategy & Campaign Management

Lead the day-to-day management of DCO and performance content campaigns across paid social and programmatic channels, from brief through to in-market delivery Develop and maintain DCO personalization and testing strategies to deliver against campaign KPI’s and client business objectives Respond to briefs received from planning teams by developing scoped proposals — outlining creative approach, content architecture, timing, and resource requirements Build and manage workback schedules across multiple concurrent campaigns, flagging risks and adjusting priorities as needed Perform QA on creative assets and trafficking setups prior to launch, ensuring specs, naming conventions, and tracking are accurate

Client & Stakeholder Management

Serve as a primary point of contact for clients and agency partners throughout the campaign lifecycle Manage expectations proactively — communicating status, flagging issues, and keeping all parties aligned across planning, creative, ad ops, activation, and development workstreams Manage and coordinate across internal and external stakeholders, ensuring the right people are informed and engaged at the right stages of the campaign Prepare and present campaign materials — including performance reports, strategic recommendations, and content proposals — in a clear, organized format

Measurement & Reporting

Define and manage KPIs in alignment with client and campaign objectives, establishing clear benchmarks at the outset of each engagement Extract, analyze, and develop actionable insights against performance data on an ongoing basis, laddering up to broader business objectives Build creative performance and media delivery reports that go beyond spend and impression data to assess how individual creative variables, formats, and messaging drove outcomes, surfacing clear direction and opportunities

Desired Skills & Experience

4+ years of experience in digital media, ad tech, or performance strategy Hands-on experience with paid social activation (e.g., Meta Ads Manager, Business Manager, Commerce Manager) Working knowledge of programmatic & social platforms and ad serving (e.g., CM360, FlashTalking, Meta Business Manager) Familiarity with the addressable media and DCO ecosystem — how dynamic creative is built, trafficked, and optimized Understanding of the creative production process: file types, specs, naming conventions, and the relationship between creative and media teams Proficiency in Excel/Google Sheets for data analysis, and PowerPoint/Slides for presentation development Strong written and verbal communication skills; able to present clearly to both internal teams and clients Highly organized, with a demonstrated ability to manage multiple projects and competing deadlines simultaneously Strong critical thinking and problem-solving skills — able to identify issues early and propose solutions Familiarity with dynamic feed ad serving across channels and formats Experience using Meta Advantage+, Commerce Manager Experience working across cross-functional or cross-agency team structures

This is an active vacancy. We are currently hiring for this role and reviewing applications on an ongoing basis.

Expected Salary: $60,000 - $70,000

Omnicom Media is providing the compensation range that the company is willing to pay for this position based on the successful applicant’s education, experience, knowledge, skills and abilities. In addition, Omnicom Media provides rewarding offerings such as: Generous paid time off with a minimum of 37 paid days off including vacation and monthly wellness days. We also have four-day long weekends, half-day summer Fridays, and meeting-free Friday afternoons year-round. A flexible hybrid work model that works for you. A focus on personal development with formal training opportunities, including mental health training and inclusion education for everyone A chance to be part of and grow within a global network of agencies. The opportunity to contribute to our company culture by joining one of our many community-based employee groups, such as Black Employee Network, Girls on Fire, Hispanic or Latinx Alliance, Neuro Network, Pan-Asian Network, and Rainbow Lounge.

Omnicom is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, provincial, or municipal law. If you require an accommodation in any aspect of the selection process, please reach out to canadatalent@mbww.com $60,000 - $70,000 Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

About Adelphi Group

Pharmaceutical Manufacturing
501-1,000 employees

The Adelphi provides a wide range of strategic support services and consulting for global pharmaceutical clients. Adelphi is dedicated to the healthcare sector, providing services across strategic marketing, marketing and business intelligence, real-world observational research and disease-specific programmes, health and economic outcomes, market access, pricing and reimbursement, value insight, multi-channel health communications, scientific services, and strategic product development consultancy. Headquarters are located in Manchester, UK with offices in Europe and the US. Adelphi employs over 700 people worldwide.

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