Community Safety Officer
About the role
In our journey towards greater diversity, we invite applications from members of equity-seeking communities including racialized and Indigenous persons, women, persons with disabilities, persons of all gender identities, ages and sexual orientations who bring value through their lived experiences.
We strive to provide an inclusive workplace and believe in progressive and barrier-free recruitment for all. If at any time during the application or recruitment process you require additional assistance or an accommodation, please email employment.opportunities@nanaimo.ca and we would be pleased to discuss how best to accommodate your needs.
Community Safety Officer
Department: Public Safety
Closing Date: Nov 17, 2025 4:30 PM
Competition Number: 25-135
Job Summary
The City of Nanaimo is seeking a permanent full-time Community Safety Officer. Reporting to the Senior Community Safety Officer, the incumbent investigates complaints from the public, City departments, Council and other government agencies with respect to alleged infractions of the City’s regulatory bylaws and undertakes appropriate action to gain compliance by negotiation, Council or Court actions. This position focuses on providing municipal supports and responses to the community and vulnerable citizens on issues including public disorder, homelessness, addictions and mental health challenges. The Community Safety Officer will conduct highly visible day and nighttime patrols, including bike patrols, throughout the community with emphasis in the downtown area, involving extensive contact and liaison with the business community, first responders, public safety, service organizations and unsheltered citizens.
Duties and Responsibilities
Please see the job description PDF below.
Requirements
Applicants must have completed Grade 12 and Bylaw Compliance, Enforcement and Investigative Skills 1 and 2 from the Justice Institute of BC, as well as a minimum 2 years’ experience enforcing municipal bylaws, working in crisis response and homeless outreach or working directly with the vulnerable and unsheltered population in a municipal setting. A valid WorkSafe BC Intermediate First Aid certification is required. An equivalent combination of education and experience may be considered. Applicants must possess a valid Class 5 BC Driver’s Licence.
Compensation and Benefits
This is a CUPE bargaining unit position based on a 40-hour work week, and subject to Article 1(d) - Probationary Period as set out in the Union Collective Agreement. Shifts will be 10-hours, scheduled 4 days on followed by 3 days off. The hourly wage is $42.34, increasing to $44.57 after 60 working days (Jan 2025 Rates). Shortlisted applicants may be required to undergo a criminal record check and/or a verification of their education credentials.
Comments
To apply for this opportunity, please submit a resume and cover letter (.docx or PDF file format) to employment.opportunities@nanaimo.ca referencing the specific competition 25-135 by the application deadline.
The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If shortlisted for the role and need an accommodation within the hiring process, we would be pleased to discuss how best to accommodate your needs.
About City of Nanaimo
The City of Nanaimo is a municipality located on the east coast of Vancouver Island, in British Columbia, Canada. Nanaimo is about 55km west of Vancouver, right across the Strait of Georgia, and you can get here from the mainland via BC Ferries, through our regional airport (YCD), or right into our downtown core by floatplane from Vancouver Harbour or Vancouver International Airport. With a reputation for innovative high quality service delivery, the City of Nanaimo is here to serve.
Community Safety Officer
About the role
In our journey towards greater diversity, we invite applications from members of equity-seeking communities including racialized and Indigenous persons, women, persons with disabilities, persons of all gender identities, ages and sexual orientations who bring value through their lived experiences.
We strive to provide an inclusive workplace and believe in progressive and barrier-free recruitment for all. If at any time during the application or recruitment process you require additional assistance or an accommodation, please email employment.opportunities@nanaimo.ca and we would be pleased to discuss how best to accommodate your needs.
Community Safety Officer
Department: Public Safety
Closing Date: Nov 17, 2025 4:30 PM
Competition Number: 25-135
Job Summary
The City of Nanaimo is seeking a permanent full-time Community Safety Officer. Reporting to the Senior Community Safety Officer, the incumbent investigates complaints from the public, City departments, Council and other government agencies with respect to alleged infractions of the City’s regulatory bylaws and undertakes appropriate action to gain compliance by negotiation, Council or Court actions. This position focuses on providing municipal supports and responses to the community and vulnerable citizens on issues including public disorder, homelessness, addictions and mental health challenges. The Community Safety Officer will conduct highly visible day and nighttime patrols, including bike patrols, throughout the community with emphasis in the downtown area, involving extensive contact and liaison with the business community, first responders, public safety, service organizations and unsheltered citizens.
Duties and Responsibilities
Please see the job description PDF below.
Requirements
Applicants must have completed Grade 12 and Bylaw Compliance, Enforcement and Investigative Skills 1 and 2 from the Justice Institute of BC, as well as a minimum 2 years’ experience enforcing municipal bylaws, working in crisis response and homeless outreach or working directly with the vulnerable and unsheltered population in a municipal setting. A valid WorkSafe BC Intermediate First Aid certification is required. An equivalent combination of education and experience may be considered. Applicants must possess a valid Class 5 BC Driver’s Licence.
Compensation and Benefits
This is a CUPE bargaining unit position based on a 40-hour work week, and subject to Article 1(d) - Probationary Period as set out in the Union Collective Agreement. Shifts will be 10-hours, scheduled 4 days on followed by 3 days off. The hourly wage is $42.34, increasing to $44.57 after 60 working days (Jan 2025 Rates). Shortlisted applicants may be required to undergo a criminal record check and/or a verification of their education credentials.
Comments
To apply for this opportunity, please submit a resume and cover letter (.docx or PDF file format) to employment.opportunities@nanaimo.ca referencing the specific competition 25-135 by the application deadline.
The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If shortlisted for the role and need an accommodation within the hiring process, we would be pleased to discuss how best to accommodate your needs.
About City of Nanaimo
The City of Nanaimo is a municipality located on the east coast of Vancouver Island, in British Columbia, Canada. Nanaimo is about 55km west of Vancouver, right across the Strait of Georgia, and you can get here from the mainland via BC Ferries, through our regional airport (YCD), or right into our downtown core by floatplane from Vancouver Harbour or Vancouver International Airport. With a reputation for innovative high quality service delivery, the City of Nanaimo is here to serve.