Title: Scheduling Supervisor (6 Month Contract) Job ID:16815568

Industry: Healthcare Location: Oakville (On-Site) Hours: Rotating shifts from 6 am – 2 pm, 7 am – 3 pm, 12-8 pm and 1-9 pm Hourly Rate: $34-$36 Role Overview We are seeking a highly organized and detail-oriented Scheduling Supervisor to oversee the coordination of staff schedules in a dynamic, 24/7 environment. This role plays a key part in ensuring seamless operations by managing scheduling systems, optimizing coverage, and leading a dedicated scheduling team. The ideal candidate thrives in a fast-paced, people-focused setting and takes pride in creating efficient systems that support both employees and organizational goals.

Key Responsibilities

• Provide leadership, guidance, and day-to-day oversight to the scheduling team.
• Collaborate with management to develop schedules, process leave requests, and ensure all electronic timecards are completed accurately and on time.
• Ensure adherence to shift rules and collective agreement requirements, including breaks, hours of work, and time-off codes (e.g., sick, emergency, personal, bereavement).
• Resolving payroll errors in timecards, troubleshooting, sound knowledge of payroll processing, scheduling, and providing accurate time card solutions and in compliance with CBA & employment standards (OPSEU 249 & ONA).
• Monitor staffing levels to ensure proper coverage; reassign staff or adjust schedules as needed to maintain operational efficiency.
• Act as the primary point of contact for staff scheduling inquiries, clarifying policies and ensuring consistent application of scheduling procedures.
• Identify and address scheduling challenges, recommending improvements and corrective actions to management.
• Maintain and enhance the scheduling system; troubleshoot issues and liaise with software providers to resolve technical concerns.
• Track attendance data, analyze trends, and prepare reports and memos related to attendance and scheduling metrics.
• Support a safe, organized, and collaborative work environment.
• Perform other related duties as required.

Qualifications & Skills

• Community College Diploma or equivalent combination of education and experience.
• Minimum of 2 years of experience in a supervisory scheduling role; experience within a 24/7 unionized environment preferred.
• Strong working knowledge of online scheduling systems and their integration with other business applications (SSC -Staff Schedule Care highly preferred).
• Knowledge of CBA & employment standards (OPSEU 249 & ONA).
• Familiarity with attendance management programs and related reporting.
• Understanding of employment legislation and collective agreement compliance.
• Excellent communication and interpersonal skills, with the ability to build positive relationships and manage sensitive information with tact and confidentiality.
• Exceptional organizational skills with the ability to prioritize competing demands and meet deadlines.
• Proficiency in MS Office applications and scheduling software.
• Reliable, adaptable, and able to work flexible hours as needed.
• Proof of full COVID-19 vaccination and maintenance of vaccination status as required.

Why Apply?

This is an opportunity to make a real impact in a dynamic, people-focused environment. You’ll play a vital role in ensuring staff feel supported, operations run smoothly, and that services are delivered without disruption. If you’re a problem-solver who thrives on organization and teamwork, we’d love to hear from you.

TSSHP