About the role
About the Opportunity
Job Type: PermanentApplication Deadline: 03 October 2025
Job Description
Title Candidate Engagement Coordinator - EMEA
Department Talent Services
Location Kingswood
Reports To Associate Director - Talent Services
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.
About your team
The Talent Services Team works in partnership with our Resourcing and Learning & Development teams to support operational activity globally. Approximately 2000 vacancies are filled each year and the role of Candidate Engagement Coordinator is critical in assisting the Resourcing team to deliver a high level of service to the wider business.
About your role
This position is responsible for enhancing the candidate experience throughout the recruitment and onboarding process for all open positions up to and including Director-level hires covered by our Experienced Hires team. You will work closely with our Resourcing team and their client groups, focussing on maintaining engagement with candidates, ensuring they feel supported and informed from interview scheduling through to their first day with the organisation.
Key Responsibilities
- Interview Scheduling: Coordinate interview times and venues across multiple diaries and time zones, ensuring a seamless and positive experience for candidates.
- Candidate Engagement: Act as the primary point of contact for candidates, offering updates and guidance throughout the recruitment process to enhance their experience and satisfaction.
- Post Offer Management: Facilitate the transition from offer acceptance to onboarding, providing candidates with clear and timely information to ensure they feel valued and supported. Engaging with hiring managers during the post offer process, providing timely updates on general queries around contract signing, background vetting and all other queries as they arise.
- Onboarding Support: Serve as a liaison between candidates and various internal teams such as technology, background vetting, and recruitment, addressing complex queries to ensure candidates have a smooth onboarding process.
- Data Integrity: Maintain accuracy within the ATS (Applicant Tracking System) by updating and managing candidate details efficiently.
- Building Relationships: Develop strong working relationships with hiring managers, senior stakeholders, and external recruitment agencies to facilitate effective candidate engagement. Support with arranging candidate events, offer meetings and agency briefings.
- Ad-hoc Project Assignments: Participate in projects related to candidate engagement and recruitment activities, such as system testing and automation activity. Ad hoc support to our AsiaPacific team where required.
About you
- Experience in a fast-paced Financial Services or Professional Services environment.
- Ability to create and maintain strong relationships with hiring managers, business stakeholders, and HR resource groups.
- Proven ability to multi-task and manage high volumes of work within tight deadlines with high attention to detail.
- Proficiency in Microsoft Office, particularly Word, Excel and diary management using Outlook.
- Previous experience in complex diary management, scheduling interviews, meetings, or travel arrangements.
- Excellent communication skills, both verbal and written, with a professional and approachable manner.
This role serves as a bridge between candidates and the teams supporting their recruitment and onboarding process, ensuring an exceptional candidate experience.
Feel Rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
About Fidelity International
Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 countries and with $739.9 billion* in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.
Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.
*Data as of 31 March 2021
About the role
About the Opportunity
Job Type: PermanentApplication Deadline: 03 October 2025
Job Description
Title Candidate Engagement Coordinator - EMEA
Department Talent Services
Location Kingswood
Reports To Associate Director - Talent Services
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.
About your team
The Talent Services Team works in partnership with our Resourcing and Learning & Development teams to support operational activity globally. Approximately 2000 vacancies are filled each year and the role of Candidate Engagement Coordinator is critical in assisting the Resourcing team to deliver a high level of service to the wider business.
About your role
This position is responsible for enhancing the candidate experience throughout the recruitment and onboarding process for all open positions up to and including Director-level hires covered by our Experienced Hires team. You will work closely with our Resourcing team and their client groups, focussing on maintaining engagement with candidates, ensuring they feel supported and informed from interview scheduling through to their first day with the organisation.
Key Responsibilities
- Interview Scheduling: Coordinate interview times and venues across multiple diaries and time zones, ensuring a seamless and positive experience for candidates.
- Candidate Engagement: Act as the primary point of contact for candidates, offering updates and guidance throughout the recruitment process to enhance their experience and satisfaction.
- Post Offer Management: Facilitate the transition from offer acceptance to onboarding, providing candidates with clear and timely information to ensure they feel valued and supported. Engaging with hiring managers during the post offer process, providing timely updates on general queries around contract signing, background vetting and all other queries as they arise.
- Onboarding Support: Serve as a liaison between candidates and various internal teams such as technology, background vetting, and recruitment, addressing complex queries to ensure candidates have a smooth onboarding process.
- Data Integrity: Maintain accuracy within the ATS (Applicant Tracking System) by updating and managing candidate details efficiently.
- Building Relationships: Develop strong working relationships with hiring managers, senior stakeholders, and external recruitment agencies to facilitate effective candidate engagement. Support with arranging candidate events, offer meetings and agency briefings.
- Ad-hoc Project Assignments: Participate in projects related to candidate engagement and recruitment activities, such as system testing and automation activity. Ad hoc support to our AsiaPacific team where required.
About you
- Experience in a fast-paced Financial Services or Professional Services environment.
- Ability to create and maintain strong relationships with hiring managers, business stakeholders, and HR resource groups.
- Proven ability to multi-task and manage high volumes of work within tight deadlines with high attention to detail.
- Proficiency in Microsoft Office, particularly Word, Excel and diary management using Outlook.
- Previous experience in complex diary management, scheduling interviews, meetings, or travel arrangements.
- Excellent communication skills, both verbal and written, with a professional and approachable manner.
This role serves as a bridge between candidates and the teams supporting their recruitment and onboarding process, ensuring an exceptional candidate experience.
Feel Rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
About Fidelity International
Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 countries and with $739.9 billion* in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.
Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.
*Data as of 31 March 2021