About the role
Must
- IAM Ping
- UID Operate Services
Mandatory skills: Candidate must have 10+ Years of experience - OVERALL and having minimum 3+ Years with L3 level PING experience - CURRENT
Description
- Ticket Management
- Monitor overall OneUID SSO Platform health, performance, root cause analysis and problem management.
- Analytical Reports to identify any network or LDAP gateway issues and fix them manually or report for Ping Identity Support to avoid end user impact.
- Facilitate support case resolution with the vendor
- Support OneUID Services like PingID MFA enrollment issues, SSL renewals, New rollouts like Passwordless authentication
- Support IdP SAML Certificate Renewal and SP SAML Certificate update
- Update OneUID Wiki and keep it up to date.
- Prepare and share Weekly reporting to show primary incident trends, analytics current counts, ops projects, MTPs covered and SSO Login Analytics(User accounts, lockouts, apps accessed)
Application On-boarding Support
- Support production deployment of new applications (~50 per month) when integrating with SSO as per the documents provided by the HP's Ping Engineering team
On-going Development & Change Management
- LDAP Gateway version upgrade & Conduct post upgrade monitoring
- Perform configuration changes at Ping Federate end like
- IdP Adapters, Selectors creations and updates
- Update existing HTML/Messages templates
- Create and Update Authentication Policy Tree and Fragments
- Create and Update OAuth ATMs, OIDC Policies
- Create and Update PingID Policies
Audit & Compliance Support
- Support SOX audit teams every quarter by providing screenshots of SSO Integrated applications masking sensitive information
- Participate in audit walk-throughs every quarter with internal and external auditors and support the audit requests with evidences of SSO applications, if requested only
About W3Global
W3Global is a leading provider of end-to-end consulting services, empowering businesses to achieve their strategic goals and optimize their operations. With over 15 years of experience, we have a proven track record of delivering innovative and effective solutions across a wide range of industries.
Our Mission
At W3Global, we are committed to helping businesses of all sizes achieve their full potential. We believe that by combining our deep industry expertise with our innovative approach, we can deliver exceptional results that exceed our clients' expectations.
Our Services
We offer a comprehensive suite of consulting services designed to address the specific needs of our clients. Our services include:
Strategy Consulting: We help businesses develop and implement winning strategies to achieve their long-term goals.
Business Process Improvement: We identify and optimize business processes to enhance efficiency, reduce costs, and improve customer satisfaction.
Technology Consulting: We provide expert guidance on technology selection, implementation, and integration to support business objectives.
Talent Acquisition: We help businesses find and hire the right talent to support their growth and success.
Human Capital Management: We provide comprehensive HR solutions to help businesses manage their workforce effectively.
About the role
Must
- IAM Ping
- UID Operate Services
Mandatory skills: Candidate must have 10+ Years of experience - OVERALL and having minimum 3+ Years with L3 level PING experience - CURRENT
Description
- Ticket Management
- Monitor overall OneUID SSO Platform health, performance, root cause analysis and problem management.
- Analytical Reports to identify any network or LDAP gateway issues and fix them manually or report for Ping Identity Support to avoid end user impact.
- Facilitate support case resolution with the vendor
- Support OneUID Services like PingID MFA enrollment issues, SSL renewals, New rollouts like Passwordless authentication
- Support IdP SAML Certificate Renewal and SP SAML Certificate update
- Update OneUID Wiki and keep it up to date.
- Prepare and share Weekly reporting to show primary incident trends, analytics current counts, ops projects, MTPs covered and SSO Login Analytics(User accounts, lockouts, apps accessed)
Application On-boarding Support
- Support production deployment of new applications (~50 per month) when integrating with SSO as per the documents provided by the HP's Ping Engineering team
On-going Development & Change Management
- LDAP Gateway version upgrade & Conduct post upgrade monitoring
- Perform configuration changes at Ping Federate end like
- IdP Adapters, Selectors creations and updates
- Update existing HTML/Messages templates
- Create and Update Authentication Policy Tree and Fragments
- Create and Update OAuth ATMs, OIDC Policies
- Create and Update PingID Policies
Audit & Compliance Support
- Support SOX audit teams every quarter by providing screenshots of SSO Integrated applications masking sensitive information
- Participate in audit walk-throughs every quarter with internal and external auditors and support the audit requests with evidences of SSO applications, if requested only
About W3Global
W3Global is a leading provider of end-to-end consulting services, empowering businesses to achieve their strategic goals and optimize their operations. With over 15 years of experience, we have a proven track record of delivering innovative and effective solutions across a wide range of industries.
Our Mission
At W3Global, we are committed to helping businesses of all sizes achieve their full potential. We believe that by combining our deep industry expertise with our innovative approach, we can deliver exceptional results that exceed our clients' expectations.
Our Services
We offer a comprehensive suite of consulting services designed to address the specific needs of our clients. Our services include:
Strategy Consulting: We help businesses develop and implement winning strategies to achieve their long-term goals.
Business Process Improvement: We identify and optimize business processes to enhance efficiency, reduce costs, and improve customer satisfaction.
Technology Consulting: We provide expert guidance on technology selection, implementation, and integration to support business objectives.
Talent Acquisition: We help businesses find and hire the right talent to support their growth and success.
Human Capital Management: We provide comprehensive HR solutions to help businesses manage their workforce effectively.