Top Benefits
About the role
As an Easy Move Sales Representative, you will engage with our residential customers and provide an excellent consumer experience while also working with other departments to assist in the resolution of issues or requests. Your goal will be to acquire new Residential accounts through in-coming calls from account prospects. Your success will depend on your ability to engage with prospective customers to understand their needs and where we can provide value.
What We Offer:
- Work Environment – Work onsite at our Crown Street location in Saint John, NB with access to our fitness facility
- Competitive Compensation - Including an incentive bonus plan and pension plan
- Flexible Benefits Plan – in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs
- Paid Vacation - Plus an annual option to purchase additional vacation, too
- Wellness Support – With an annual wellness allowance, paid personal care days, and a 24/7 Employee & Family Assistance Program
- Opportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program
Your Responsibilities:
- Through either inbound calls or outbound sales leads focuses on acquiring new business through new customers or existing customers
- Execute simple and short-term sales cycle which may or may not lead to a long-term customer relationship
- Sell relatively standardized offerings with a single application
- Spend significant time on prospecting activity; spend little or no time on post-sales activities
- Drive new product sales and/or upsells value added offerings to customers
- Facilitating credit approval, set up, and activation
- Support service and delivery teams by ensuring any commitments to customers is within the team’s ability to execute in a timely and efficient manner
- Develop understanding of all our products to provide the best solution for our customer needs
- Ensure accuracy when requests are logged, resolved and escalated where appropriate
Your Skills:
- Able to maintain a positive, empathetic and professional attitude with strong customer service skills
- Communicate effectively to build rapport and sustain relationships
- Demonstrate reliability and collaboration in a team environment
- Make sound decisions and provide support to team members
- Efficiently manage multiple tasks and responsibilities
Your Experience:
- High School with Post-secondary education preferred
- 1-3 years’ experience in sales/marketing and customer service required
- Knowledge of liquid-petroleum products (i.e., heating oil, and propane) is considered an asset
*Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s**created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives.*Diversity is key to our success and inclusion is everyone’s responsibility.
Job Requirements - Work Experience
Sales
Job Requirements - Education
Diploma/High School Equivalent
Top Benefits
About the role
As an Easy Move Sales Representative, you will engage with our residential customers and provide an excellent consumer experience while also working with other departments to assist in the resolution of issues or requests. Your goal will be to acquire new Residential accounts through in-coming calls from account prospects. Your success will depend on your ability to engage with prospective customers to understand their needs and where we can provide value.
What We Offer:
- Work Environment – Work onsite at our Crown Street location in Saint John, NB with access to our fitness facility
- Competitive Compensation - Including an incentive bonus plan and pension plan
- Flexible Benefits Plan – in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs
- Paid Vacation - Plus an annual option to purchase additional vacation, too
- Wellness Support – With an annual wellness allowance, paid personal care days, and a 24/7 Employee & Family Assistance Program
- Opportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program
Your Responsibilities:
- Through either inbound calls or outbound sales leads focuses on acquiring new business through new customers or existing customers
- Execute simple and short-term sales cycle which may or may not lead to a long-term customer relationship
- Sell relatively standardized offerings with a single application
- Spend significant time on prospecting activity; spend little or no time on post-sales activities
- Drive new product sales and/or upsells value added offerings to customers
- Facilitating credit approval, set up, and activation
- Support service and delivery teams by ensuring any commitments to customers is within the team’s ability to execute in a timely and efficient manner
- Develop understanding of all our products to provide the best solution for our customer needs
- Ensure accuracy when requests are logged, resolved and escalated where appropriate
Your Skills:
- Able to maintain a positive, empathetic and professional attitude with strong customer service skills
- Communicate effectively to build rapport and sustain relationships
- Demonstrate reliability and collaboration in a team environment
- Make sound decisions and provide support to team members
- Efficiently manage multiple tasks and responsibilities
Your Experience:
- High School with Post-secondary education preferred
- 1-3 years’ experience in sales/marketing and customer service required
- Knowledge of liquid-petroleum products (i.e., heating oil, and propane) is considered an asset
*Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s**created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives.*Diversity is key to our success and inclusion is everyone’s responsibility.
Job Requirements - Work Experience
Sales
Job Requirements - Education
Diploma/High School Equivalent