Ready for a career at Selkirk College?

Selkirk College is committed to building an environment that celebrates diversity, fosters inclusion, provides culturally safe spaces and empowers underrepresented voices. We are proud of the Indigenization Plan and Equity, Diversity & Inclusion Action Plan that guide our work, and we actively seek to hire candidates whose values and experiences align with the principles and goals of these plans.

We recognize the need for interventions to overcome systemic barriers to enable inclusion, participation and belonging for individuals with diverse lived experiences. Candidates who don’t have the exact experience or credentials listed in a job posting should still consider applying for roles where they think they’d make a great fit. We are looking for more than what a resumé can show.

IT Projects & Solutions Coordinator

Reporting to the Chief Information Officer (CIO), the IT Project & Solutions Coordinator provides project coordination and business analysis services for IT Services projects of varying complexities, including system implementations, integrations, upgrades, and process improvements. Utilizing a service excellence approach, this role works with internal stakeholders and external vendors to gather requirements, document business processes, coordinate project activities, and ensure successful delivery of technology solutions. The IT Project & Solutions Coordinator works collaboratively with project teams to translate business needs into technical solutions and ensure strategic initiatives are completed effectively.

Location

Nelson

Department

College Services

Subdepartment

IT Services

Employee Group

PPWC

Recruitment Type

Internal

Appointment Type

Regular

FTE

1.0

Hrs / Week

37.5

Desired Start Date

17/11/2025

Closing Date

03/11/2025

Competition #

15095

Main Duties and Responsibilities

• Project Coordination and Delivery Support Working within project management methodologies, this role coordinates project activities, manages timelines and tasks, and ensures stakeholders remain informed throughout the project lifecycle. The IT Project & Solutions Coordinator acts as a central point of contact for project status, changes, and documentation:

• Coordinates project planning and execution by assisting with development of project scopes, schedules, and timelines, monitoring status to ensure completion within deadlines and quality standards, and working with the IT Leadership to identify and resolve resource constraints and dependencies

• Manages project documentation and tracking in Jira including issues, tasks, user stories, and sprint activities, while coordinating development and review of project deliverables such as specifications, test plans, and training materials

• Facilitates stakeholder coordination and communication by organizing meetings, user acceptance testing, and training sessions, communicating project progress and changes in a timely manner, and liaising with departments, schools, and external partners to resolve issues

• Business Analysis and Requirements Management: Collaborating closely with the IT Leadership, internal departments, and external vendors, this role ensures technology solutions meet business needs through comprehensive analysis and stakeholder engagement. Key responsibilities include requirements gathering, processing documentation, stakeholder consultation, and translation between technical and non-technical audiences:

• Conducts requirements gathering and stakeholder engagement through facilitation of meetings, workshops, and sessions across the College to understand business needs, elicit requirements, validate solutions, and build consensus

• Documents and analyzes business processes by mapping current state workflows, conducting process reviews, and identifying opportunities for improvement and impact of proposed changes on existing systems and users

• Develops comprehensive requirements documentation including user stories, acceptance criteria, and functional specifications that translate technical concepts into accessible language for non-technical stakeholders

• Other Duties: performs other related duties as assigned by supervisor.

Skills, Knowledge, and Abilities

• Strong analytical and problem-solving skills with attention to detail and accuracy.
• Proficiency with Jira for project tracking and issue management.
• Demonstrated ability to work independently, as well as lead a team to support project delivery.
• Excellent organizational skills and the ability to set priorities when encountering conflicting demands.
• Understanding of software development lifecycles and implementation processes.
• Experience creating business process documentation, requirements specifications, and user stories.
• Excellent written and verbal communication skills, including the ability to communicate complex technical concepts to non-technical audiences.
• Excellent interpersonal and collaborative skills with diverse stakeholders.
• Strong customer service, facilitation, and conflict resolution skills.
• Proven ability to coordinate multiple projects within timeline constraints in multiple project management environments (ie Agile/scrum, waterfall).
• Demonstrated experience gathering and documenting requirements with diverse stakeholders.
• Experience working with cross-functional teams and translating between technical and non-technical audiences.
• Demonstrated ability to learn new software tools and systems independently from documentation, training materials, and hands-on exploration.
• Excellent attention to accuracy, detail, process, and confidentiality.
• Tact, diplomacy, and good judgement when navigating complex stakeholder environments.
• Commitment to continuous learning and professional development in IT project management and business analysis practices.

Education and Experience

• A combination of a Diploma in Business Administration, Information Technology, Information Systems, or another relevant field.
• Minimum four years of related work experience in IT environments providing project management support for software or technology projects; or acceptable combination of equivalent education and experience.
• Professional certification in project management (CAPM, PMP, Certified Scrum Master
• Experience with project management or collaboration tools (Confluence, Microsoft Project, etc.)
• Familiarity with post-secondary IT environments.
• Experience with change management methodologies and user adoption strategies.

We encourage applications from members of groups that have been or are currently marginalized on any grounds, including those enumerated under the BC Human Rights Code. Selkirk College supports applicants with disabilities and will accommodate a candidate’s accessibility needs during the recruitment process in accordance with the BC Human Rights Code and the Accessible British Columbia Act. If you need any adjustments to participate as a candidate in the recruitment process, please contact us at careers@selkirk.ca**.**

Candidates must be eligible to work in Canada to accept a job offer. Permanent jobs are open to Canadian citizens and permanent residents, unless otherwise stated in the posting. Candidates with a valid work permit may be eligible for temporary work over the duration of their work permit.

Selkirk College appreciates the interest of all applicants, however, only those selected for an interview will be contacted. Interested and qualified applicants are invited to apply with their chronological resume (along with cover letter and supporting documentation including diplomas and transcripts) by end of day on the closing date.