Term: Multiple contract vacancies (up to 6 months), Part-Time

Division/Branch: Operations Division / Regulatory Compliance Branch

Application Deadline: October 8, 2025

Pay Range: $17.60 hourly

Work Location: Head Office, Toronto, ON; Travel is required – Greater Toronto Area (Central Region) and Southwest Region (London)

The Alcohol and Gaming Commission of Ontario (AGCO) is an agency where innovation thrives, ideas flourish, and passion drives us to new heights of excellence. Reporting to the Ministry of the Attorney General, the AGCO is responsible for regulating Ontario’s vibrant alcohol, gaming, horse racing, and private retail cannabis sectors in accordance with the principles of honesty and integrity, and in the public interest. Come join our growing team!

Are you looking for a unique opportunity to make a meaningful impact while gaining valuable work experience? Do you want to be part of a team that helps protect communities and ensures responsible business practices across Ontario? If so, the Youth Compliance Monitoring Program might be the perfect fit for you.

The Youth Compliance Monitoring (YCM) Program allows minors employed by the regulatory agency to legally attempt purchases of liquor and cannabis from licensed retail stores and establishments. This important program helps the AGCO monitor whether businesses are complying with the laws that prohibit the sale of these products to minors.

The AGCO is offering this exciting opportunity for motivated and responsible youth to join the Regulatory Compliance Branch as a Youth Compliance Monitor (YCM). Working alongside an Inspector, you will visit licensed stores and establishments, attempt purchases, and provide detailed feedback on your experience. This role offers the chance to contribute to community safety making a meaningful impact in Ontario.

Through the YCM Program, you will:

• Support compliance with laws around age-restricted products
• Gain first-hand exposure to regulatory compliance in action
• Develop valuable skills such as judgment, communication, and accountability
• Build meaningful work experience to support your future academic or career goals
• Be part of a diverse, inclusive, and professional workplace committed to public service

As a YCM, you will take on a range of dynamic responsibilities, including, but not limited to:

• Visit assigned stores and attempt to purchase age-restricted products in line with established guidelines.
• Provide accurate and timely reports on each visit, detailing observations and outcomes in line with established protocols.
• Communicate areas of non-compliance to the assigned Inspector and follow procedures for handling purchased items.
• Maintain professionalism, discretion, and confidentiality throughout all activities.
• Carry out all assigned duties in accordance with established protocols, procedures, and training.
• Document all purchase attempts and related activities accurately, following policies and best practices.

How do I qualify?

To be considered for a YCM position, applicants must meet the following eligibility criteria and qualifications:

• Age: Must be between 16 and 18 years of age. Government-issued ID will be required to verify age.
• Work Status: You must be legally entitled to work in Canada and have a valid Social Insurance Number (SIN) upon hire.
• Availability: Must be available to work after school and/or evenings on a part-time basis (up to 7.25 hours per shift), Monday to Sunday from November 2025 to March 2026. Work will be scheduled on an as-needed basis, and YCMs are expected to be available throughout this period.
• Work Environment: This role involves fieldwork, which may require travel to local areas (by vehicle or on foot) and outdoor work in varying weather conditions.
• Parental/Guardian Consent: An Information Sheet regarding the Youth Compliance Monitoring Program will be provided to successful candidates at the later stages of the hiring process and must be reviewed and signed by a parent or guardian.

Other qualifications:

• Discretion, professionalism, and the ability to carry out duties impartially.
• Strong attention to detail and the ability to follow detailed instructions.
• Good judgment and situational awareness.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Application Submission: Submit your application online through our Careers Webpage. Include a resume and a cover letter (in a PDF or Microsoft Word format) outlining how you meet the eligibility criteria stated above.

What you can expect from the application process:
Step 1 – Submit Your Application: Submit your application online via our Careers Webpage by 11:59 p.m. on October 8, 2025. Late applications will not be considered.

Step 2 – Selection Process: If you are shortlisted, a member of the Human Resources team will contact you. Please note that only candidates selected for further consideration will be contacted.

Step 3 – Interview Process: Shortlisted candidates will be invited to participate in an interview as part of the selection process.

Step 4 – Background Check: The successful candidate must be eligible to work in Canada and will be required to undergo a criminal background check.

Step 5 – Offer Stage: Successful candidates will receive an offer of employment, including additional details.

Thank you for choosing to work with the AGCO.

About the AGCO

The Alcohol and Gaming Commission of Ontario (AGCO) is an Ontario provincial regulatory agency that reports to the Ministry of the Attorney General. We are responsible for regulating the alcohol, gaming, horse racing and cannabis retail sectors in accordance with the principles of honesty and integrity, and in the public interest.

The AGCO is proud to be recognized as one of Greater Toronto’s Top Employers for the second year in a row. This annual distinction reflects our commitment to cultivating a workplace environment that prioritizes employee well-being, emphasizing work-life balance, mental health resources, and opportunities for professional growth. We remain committed to fostering a supportive and rewarding work environment for our employees.

What we offer

The AGCO provides a comprehensive range of benefits and programs (subject to eligibility), including:

• Generous time-off policy, including 2 volunteer days to contribute to causes that matter to you.
• Defined benefit pension plans to secure your financial future.
• Comprehensive health, dental, and vision plans, with 100% employer-paid premiums.
• Well-being credits to support gym memberships, therapy, financial planning, and more.
• Employer-paid parental leave top-up.
• Professional development opportunities with access to training programs, leadership resources, and reimbursement for professional memberships.
• 24/7 confidential support through our Employee Assistance Program.
• Convenient, central location near the subway line for easy access when working in the office. Paid onsite parking is also available.
• The AGCO is transitioning to four days per week in-office effective October 20, 2025, and 5 days per week in-office effective January 5, 2026.

The AGCO is an inclusive and equal opportunity employer.

The AGCO has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application including, but not limited to, individuals identifying with one or more of the under-represented groups identified within Ontario’s Human Rights Code.

Disability related accommodation during the recruitment process is available upon request.