Job ID: 56081

Job Category: Policy, Planning & Research

Division & Section: Public Health, Decision Support, Surv & Immunization

Work Location: Union Station, 65 Front Street W

Job Type & Duration: Full-time, Temporary (12 month) Vacancy

Salary: $87,800.00 - $116,745.00

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 04-Dec-2025 to 31-Dec-2025

Toronto Public Health is looking for a Consultant Information & Policy Management professional to join our team. Reporting to the Manager, Information Management, this position is responsible for the management of Divisional information management and privacy practices, records management practices and the effective planning, development, and control of our policy document management program.

• Develops, implements and supervises processes for creating, changing and distributing Toronto Public Health (TPH) policies, guidelines and procedures including receipt of all recommendations to create or change TPH policies and procedures, the maintenance and review of schedule of policy development and the maintenance of the history of policy, guidelines and procedural changes.
• Recommends and practices security, privacy and quality assurance requirements regarding storage, records retention and processing of confidential data and information outputs to ensure consistency with legislative and corporate standards.
• Identifies, develops, implements and supervises policies and procedures that ensure the confidentiality, integrity, security and availability of information and records mandated by federal and provincial legislation, municipal by-laws and other governance requirements, including the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and Personal Health Information Protection Act (PHIPA).
• Ensures the dissemination of approved TPH policies across the Division and/or organization.
• Manages the publication process for all policies and procedures within the TPH policy library, and maintains records and version control of all published TPH policies and procedures.
• Acts as a resource on policy and records management issues for staff and internal/external stakeholders.
• Liaises with Divisional, Corporate Information Management Services and Access to Information staff in managing Freedom of Information, records retrieval and access for records processes.
• Reviews divisional records for exemptions and conducts records redactions within the Personal Health Information Protection Act (PHIPA) legislative framework.
• Collaborates with TPH program areas on records management, privacy, information and security issues and projects.
• Conducts privacy reviews of surveys created by divisional staff, engages with various divisional/ corporate stakeholders and determines if privacy impact assessments are required prior to the launch of surveys. Performs administrator and user management functions within the survey management tool.
• Develops, delivers and evaluates training materials, ongoing education and communication plans to support policy management, records management and information privacy principles.
• Monitors issues, manages significant projects and participates on senior level committees dealing with planning development and implementation of information access, privacy and management of policies/ protocols.
• Prepares background reports, briefing memos, presentation materials and draft policies for review by appropriate stakeholders on records and information management issues.
• Initiates and responds to requests for special projects, analysis, studies, briefing notes, and reports to senior management, the Board of Health, and City Council

Key Qualifications

• Post secondary education in Information Management or an equivalent combination of education and experience.
• Considerable experience with information science theory/principles/information management and policy management practices and standards.
• Considerable experience with electronic and physical records management issues.
• Considerable experience with provincial privacy legislation and the Orders of the Information & Privacy Commissioner governing access and privacy.
• Considerable experience developing, analyzing and reviewing operational standards and procedures.
• Proficiency with computerized systems, including Microsoft Office Suite (i.e. Word and Excel), Outlook and other related software applications.
• Understanding of the interdependencies between information management and information technology, information access and privacy protection.
• Excellent report writing, strong verbal and/written communication and presentation skills.
• Superior analytical, interpersonal, problem solving and conflict resolution skills.
• Strong facilitation and project management skills including the ability to handle multiple tasks concurrently and the ability to meet deadlines.
• Results oriented individual with excellent organizational skills and attention to detail.
• Ability to establish working relationships to deal effectively with employees, divisional and corporate staff, outside agencies and/or politicians and other levels of government.
• Ability to exercise independent judgment and discretion in dealing with sensitive and confidential matters.
• Familiarity with government legislation in the area of Occupational Health and Safety.

Equity, Diversity and Inclusion The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.