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Community Manager

Edmonton, Alberta
Senior Level
full_time

Top Benefits

Work-Life Balance
We Invest in You
People-First Culture

About the role

About The Opportunity Zen Residential Ltd. is seeking a Community Manager to take the lead in managing the day-to-day operations of a dynamic residential portfolio. In this role, you'll be at the center of it all—supporting tenants, overseeing leasing and maintenance, and driving operational and financial performance.

From resident relations to vendor management and everything in between, you'll be empowered to make decisions, solve problems, and create communities people are proud to call home. If you're looking for a role that blends autonomy, impact, and purpose, this could be the role for you!

Who We Are At Zen Residential Ltd., we go beyond property management—we create vibrant communities and redefine what it means to feel at home. With a reputation for innovation, excellence, and people-first service, we’re proud to be a trusted leader in the residential property management space.

Our mission is simple yet powerful: to create harmonious living environments that inspire comfort, convenience, and a sense of community.

Why Join Zen Residential?

  • Work-Life Balance - We know life doesn't stop when the workday begins. That's why we support balance and flexibility that allow our team to show up fully both at work and at home.
  • We Invest in You - We’re committed to your growth. We proudly support ongoing education, industry certifications, and career development every step of the way.
  • People-First Culture - At Zen, you’re more than a number—you’re a part of a team that values open communication, mutual respect, and shared success. We support each other and celebrate together.
  • Real Career Growth - We promote from within, match people to their strengths, and create space for advancement as we grow together.
  • Diversity & Inclusion - We are proud to be an equal opportunity employer. We embrace diversity and are dedicated to fostering a welcoming and inclusive environment for all.

What You'll Do

  • Manage the daily operations for your assigned residential portfolio
  • Build strong relationships with tenants by providing prompt, professional, and solution-focused service
  • Oversee leasing processes including new leases, renewals, and move-outs
  • Ensure timely rent collection and address delinquencies proactively
  • Coordinate routine and emergency maintenance with contractors and internal teams
  • Monitor budgets, track expenses, and contribute to financial reporting and performance
  • Maintain property compliance with local laws, company policies, and safety standards
  • Lead community engagement efforts and represent Zen at resident events
  • Manage vendor relationships to ensure high-quality services are delivered on time
  • Respond to after-hours emergencies as required
  • Maintain regular reporting on property performance, maintenance needs, and occupancy

What You Bring

  • Bachelor's degree in Business Administration, Real Estate, or a related field (or equivalent experience)
  • 2–5+ years of property management experience in residential housing (multi-family preferred)
  • Excellent interpersonal and communication skills with a strong customer-first mindset
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Solid understanding of lease agreements, rent collections, and property compliance
  • Proficiency with property management software (e.g., Yardi) and Microsoft Office
  • A collaborative approach with the ability to lead on-site teams and work cross-functionally
  • Strong attention to detail and organizational skills
  • Valid driver's licence and reliable transportation

Ready to Find Your Zen? If you're ready to contribute your skills to a purpose-driven team where your work matters and your contributions are valued, we’d love to hear from you.

About Zen Residential Ltd.

Real Estate
11-50

"Balancing Life & Living"

Zen Residential is a unique concept for property management in Alberta. We are a fully licensed, registered and bonded Real Estate Brokerage specializing in Property, Condominium and Asset Management.

With more than 25 years in the industry and over 1 billion in assets managed, we can provide our clients with a greater understanding of the property management industry. Our senior management team, with their strong core values takes a hands-on approach and spends the time to truly understand the long term objectives for your property, and helps you achieve them.

Our business office is readily accessible in West Edmonton with fully computerized systems to meet individualized business needs.

Our Guarantee

By offering 24/7 on-call maintenance and qualified managers for buildings, we are able to establish positive relations which lead to long term tenants, referrals and a feeling of community within the buildings we manage. As well, our preventive maintenance programs are again good for both owners and tenants. Maintenance is carried out by skillful tradesmen using quality materials and extends the economic life of the buildings. The investment and care for the properties contributes to the value felt by its residents.