Strategic Applications Consultant (ServiceNow)
Top Benefits
About the role
Quiénes somos
En Kyndryl diseñamos, construimos, administramos y modernizamos los sistemas tecnológicos esenciales de los que el mundo depende cada día. ¿Por qué trabajar en Kyndryl? Estamos siempre avanzando, siempre nos esforzamos por llegar más lejos en nuestro empeño por construir un mundo más equitativo e inclusivo para nuestros empleados, nuestros clientes y nuestras comunidades.
Función
Position: Strategic Applications Consultant (ServiceNow)
Bi-Weekly Salary: $4,002.61 - $4,818.94
Division: Application & Consulting Services
Manager: Travis Juffinger
Location: Regina, SK
The Strategic Applications Consultant manages multi-person, multi-disciplined project teams, and formulates business responses to clients.
The position manages project teams either directly or through project leaders and provides leadership to staff in a broad area of major applications architecture. The position sets its own standards and work to be completed, and has significant input to objectives and technical issues.
The position independently initiates and recommends various programs and is responsible for all aspects of the most difficult and highly complex projects and applications. The analyst would make a responsible contribution to decisions on all matters including policies, utilization and development. As a knowledgeable leader, the Strategic Applications Consultant also makes a significant contribution to the customer in multiple areas, dealing with customers and ISM senior or executive management.
Responsibilities
- Managing multi-person, multi-disciplined project teams, including coordinating and administering the planning budgeting, organizing, development, control and implementation of the projects.
- Formulating business responses to clients, including hardware and software options and strategies, capacity planning, methodology, applications schedules and costs.
- Developing and costing computing technology solutions for complex and diverse client/business needs such as hardware, software, personnel, communications and facilities.
- Making recommendations concerning decisions on policies, utilization and development.
- Providing leadership to staff and customers in a broad area of major applications architecture.
- Providing advice, leadership and program recommendations to staff and customers on all aspects of major applications architecture.
- Making presentations to customer executives and participating in other public speaking events.
- Developing and maintaining expertise with leading edge technology and recognition as an industry leader.
Quién es usted
Qualifications
- University degree or diploma from a two year program in Computer Science/Data Processing or an equivalent combination of education, experience and training plus 9 years in one area of business or systems technology.
- Superior knowledge and recognition as an industry specialist in information technologies, methodologies, tools and techniques.
- Excellent leadership, organizational and project management skills.
- Demonstrated public relations and speaking skills.
- Excellent oral and written communication skills.
- Skills and abilities acceptable to the client.
Key Skills & Abilities
The following skills and abilities are considered an asset for this position:
-
Expert-level ServiceNow technical expertise, with demonstrated ability to drive solution architecture, design, integration and development.
-
Demonstrated experience with ServiceNow’s Telecommunications Service Management (TSM) module.
-
ServiceNow Certified Implementation Specialist (CIS)
-
ServiceNow Certified Application Developer
-
Certified Implementation Specialist in ITSM
-
Certified ServiceNow Associate System administrator with experience in form configuration, workflow administration, and reporting
-
Experience with ITIL processes and frameworks
-
Excellent knowledge of Agile development methodologies
-
Investigative, curious, and creative
-
Ability to lead a team by example
-
Ability to present technical material to varied audiences
-
Exceptional customer relationship management and interpersonal skills
-
Experience providing regular maintenance, updates, enhancements, and defect remediation to the ServiceNow ITSM and ITOM platforms
-
Proficiency in JavaScript/AJAX and SQL
-
Experience developing REST server APIs
-
Excellent knowledge of HTML, CSS, and Angular
-
Experience with databases, data analysis
-
ITIL foundation certified
-
Self-driven and team oriented
-
Note: This role may involve working with technology that is covered by US and/or Canadian Embargo Export Regulations; therefore all applicants will be subject to additional security screening requirements.
Ser usted mismo
La diversidad es mucho más que lo que parecemos o de dónde venimos, es cómo pensamos y quiénes somos. Recibimos con agrado a personas de todas las culturas, orígenes y experiencias. Pero no lo estamos haciendo solos: nuestras Kyndryl Inclusion Networks son solo una de las muchas formas en las que creamos un lugar de trabajo donde todos los empleados de Kyndryl pueden encontrar y proporcionar apoyo y asesoramiento. Este compromiso de acoger a todos en nuestra empresa significa que Kyndryl le da a usted y a todos los que están a su lado, la posibilidad de ser usted mismo en el trabajo, individual y colectivamente, y apoyar la activación de nuestra cultura equitativa. Es lo que conocemos como The Kyndryl Way.
Lo que puede esperar
Con recursos de última generación y clientes de Fortune 100, cada día es una oportunidad para innovar, crear nuevas capacidades, nuevas relaciones, nuevos procesos y nuevo valor. A Kyndryl le interesa su bienestar y se enorgullece de ofrecerle prestaciones con opciones a su elección, que reflejen la diversidad de nuestros empleados y que le apoyen a usted y a su familia en los momentos importantes, sea cual sea el momento de su vida. Nuestros programas de capacitación para empleados le dan acceso a la mejor capacitación del sector para recibir certificaciones, como Microsoft, Google, Amazon, Skillsoft y muchos más. A través de nuestra plataforma de voluntariado y donaciones en toda la empresa, puede hacer donaciones, iniciar recaudaciones de fondos, ofrecerse como voluntario y buscar en más de 2 millones de organizaciones sin ánimo de lucro. En Kyndryl invertimos mucho en usted, queremos que tenga éxito para que, juntos, triunfemos todos.
¡Venga recomendado!
Si conoce a alguien que trabaje en Kyndryl, cuando se le pregunte "cómo nos conoció" durante el proceso de solicitud, seleccione "Recomendación de un empleado" e introduzca el nombre de su contacto y la dirección de correo electrónico de Kyndryl
About ISM Canada
Providing technology based solutions to address complex business problems, backed by the global reach of Kyndryl.
Headquartered in Regina, Saskatchewan, we have local teams in cities across the country. Our combination of local presence and global connections means we are uniquely positioned to focus on providing fully managed services in addition to consulting, staff augmentation, and project-based services to our customers across Canada.
Collaborations with leading global technology firms – combined with local, skilled resources – means ISM brokers, integrates and manages state-of-the-art business solutions for our customers.
We are a wholly owned subsidiary of Kyndryl. We have over 48 years of experience in providing IT solutions, with a focus on delivering local solutions with local resources to our clients across Canada. ISM has deep roots in the Canadian IT sector. Our history speaks to a long-standing culture of innovation and providing high value services to our clients. We prioritize learning about our clients and their business to collaborate on the best approach for their unique needs based on their competitive advantage, business model and desired business outcomes. We bring forward the breadth and depth of experience by leveraging the best skills from our teams and partner organizations to help clients achieve their strategic business objectives.
Strategic Applications Consultant (ServiceNow)
Top Benefits
About the role
Quiénes somos
En Kyndryl diseñamos, construimos, administramos y modernizamos los sistemas tecnológicos esenciales de los que el mundo depende cada día. ¿Por qué trabajar en Kyndryl? Estamos siempre avanzando, siempre nos esforzamos por llegar más lejos en nuestro empeño por construir un mundo más equitativo e inclusivo para nuestros empleados, nuestros clientes y nuestras comunidades.
Función
Position: Strategic Applications Consultant (ServiceNow)
Bi-Weekly Salary: $4,002.61 - $4,818.94
Division: Application & Consulting Services
Manager: Travis Juffinger
Location: Regina, SK
The Strategic Applications Consultant manages multi-person, multi-disciplined project teams, and formulates business responses to clients.
The position manages project teams either directly or through project leaders and provides leadership to staff in a broad area of major applications architecture. The position sets its own standards and work to be completed, and has significant input to objectives and technical issues.
The position independently initiates and recommends various programs and is responsible for all aspects of the most difficult and highly complex projects and applications. The analyst would make a responsible contribution to decisions on all matters including policies, utilization and development. As a knowledgeable leader, the Strategic Applications Consultant also makes a significant contribution to the customer in multiple areas, dealing with customers and ISM senior or executive management.
Responsibilities
- Managing multi-person, multi-disciplined project teams, including coordinating and administering the planning budgeting, organizing, development, control and implementation of the projects.
- Formulating business responses to clients, including hardware and software options and strategies, capacity planning, methodology, applications schedules and costs.
- Developing and costing computing technology solutions for complex and diverse client/business needs such as hardware, software, personnel, communications and facilities.
- Making recommendations concerning decisions on policies, utilization and development.
- Providing leadership to staff and customers in a broad area of major applications architecture.
- Providing advice, leadership and program recommendations to staff and customers on all aspects of major applications architecture.
- Making presentations to customer executives and participating in other public speaking events.
- Developing and maintaining expertise with leading edge technology and recognition as an industry leader.
Quién es usted
Qualifications
- University degree or diploma from a two year program in Computer Science/Data Processing or an equivalent combination of education, experience and training plus 9 years in one area of business or systems technology.
- Superior knowledge and recognition as an industry specialist in information technologies, methodologies, tools and techniques.
- Excellent leadership, organizational and project management skills.
- Demonstrated public relations and speaking skills.
- Excellent oral and written communication skills.
- Skills and abilities acceptable to the client.
Key Skills & Abilities
The following skills and abilities are considered an asset for this position:
-
Expert-level ServiceNow technical expertise, with demonstrated ability to drive solution architecture, design, integration and development.
-
Demonstrated experience with ServiceNow’s Telecommunications Service Management (TSM) module.
-
ServiceNow Certified Implementation Specialist (CIS)
-
ServiceNow Certified Application Developer
-
Certified Implementation Specialist in ITSM
-
Certified ServiceNow Associate System administrator with experience in form configuration, workflow administration, and reporting
-
Experience with ITIL processes and frameworks
-
Excellent knowledge of Agile development methodologies
-
Investigative, curious, and creative
-
Ability to lead a team by example
-
Ability to present technical material to varied audiences
-
Exceptional customer relationship management and interpersonal skills
-
Experience providing regular maintenance, updates, enhancements, and defect remediation to the ServiceNow ITSM and ITOM platforms
-
Proficiency in JavaScript/AJAX and SQL
-
Experience developing REST server APIs
-
Excellent knowledge of HTML, CSS, and Angular
-
Experience with databases, data analysis
-
ITIL foundation certified
-
Self-driven and team oriented
-
Note: This role may involve working with technology that is covered by US and/or Canadian Embargo Export Regulations; therefore all applicants will be subject to additional security screening requirements.
Ser usted mismo
La diversidad es mucho más que lo que parecemos o de dónde venimos, es cómo pensamos y quiénes somos. Recibimos con agrado a personas de todas las culturas, orígenes y experiencias. Pero no lo estamos haciendo solos: nuestras Kyndryl Inclusion Networks son solo una de las muchas formas en las que creamos un lugar de trabajo donde todos los empleados de Kyndryl pueden encontrar y proporcionar apoyo y asesoramiento. Este compromiso de acoger a todos en nuestra empresa significa que Kyndryl le da a usted y a todos los que están a su lado, la posibilidad de ser usted mismo en el trabajo, individual y colectivamente, y apoyar la activación de nuestra cultura equitativa. Es lo que conocemos como The Kyndryl Way.
Lo que puede esperar
Con recursos de última generación y clientes de Fortune 100, cada día es una oportunidad para innovar, crear nuevas capacidades, nuevas relaciones, nuevos procesos y nuevo valor. A Kyndryl le interesa su bienestar y se enorgullece de ofrecerle prestaciones con opciones a su elección, que reflejen la diversidad de nuestros empleados y que le apoyen a usted y a su familia en los momentos importantes, sea cual sea el momento de su vida. Nuestros programas de capacitación para empleados le dan acceso a la mejor capacitación del sector para recibir certificaciones, como Microsoft, Google, Amazon, Skillsoft y muchos más. A través de nuestra plataforma de voluntariado y donaciones en toda la empresa, puede hacer donaciones, iniciar recaudaciones de fondos, ofrecerse como voluntario y buscar en más de 2 millones de organizaciones sin ánimo de lucro. En Kyndryl invertimos mucho en usted, queremos que tenga éxito para que, juntos, triunfemos todos.
¡Venga recomendado!
Si conoce a alguien que trabaje en Kyndryl, cuando se le pregunte "cómo nos conoció" durante el proceso de solicitud, seleccione "Recomendación de un empleado" e introduzca el nombre de su contacto y la dirección de correo electrónico de Kyndryl
About ISM Canada
Providing technology based solutions to address complex business problems, backed by the global reach of Kyndryl.
Headquartered in Regina, Saskatchewan, we have local teams in cities across the country. Our combination of local presence and global connections means we are uniquely positioned to focus on providing fully managed services in addition to consulting, staff augmentation, and project-based services to our customers across Canada.
Collaborations with leading global technology firms – combined with local, skilled resources – means ISM brokers, integrates and manages state-of-the-art business solutions for our customers.
We are a wholly owned subsidiary of Kyndryl. We have over 48 years of experience in providing IT solutions, with a focus on delivering local solutions with local resources to our clients across Canada. ISM has deep roots in the Canadian IT sector. Our history speaks to a long-standing culture of innovation and providing high value services to our clients. We prioritize learning about our clients and their business to collaborate on the best approach for their unique needs based on their competitive advantage, business model and desired business outcomes. We bring forward the breadth and depth of experience by leveraging the best skills from our teams and partner organizations to help clients achieve their strategic business objectives.