The Banking Solutions Department, part of the Business Services sector, is seeking a business analyst to support projects within Business Services. As a business analyst, you assess internal client needs to design and build business and IT solutions. You help coordinate and implement development initiatives and IT patches. You contribute to foundational solution design for various trading desks. You will work closely with the project sponsor, project manager, architects, product owner and IT teams to ensure smooth project execution. More specifically, you will be required to:

• Analyze costs, benefits, risks, constraints, business opportunities and stakeholder needs to be factored into the project’s scope.
• Identify, analyze, document and validate the organization’s business needs and requirements.
• Advise and assist users; challenge work methods with a view to improving the organization and fostering innovation.
• Formalize objectives, help identify value and model business processes.
• Cocreate the solution with users and ensure alignment with business objectives. Analyze impacts with the parties involved, and identify prerequisites and internal dependencies. Make sure the solution is developed with a cross-sector vision and include end-to-end requirement traceability.
• Help develop testing strategies and acceptance testing plans, and take part in testing.
• Support the business sector during solution rollouts.
• Help develop change management strategies and carry out change management activities.
• Participate in organizational and project risk analyses and measures.
• Participate in quality control activities (review of work processes, impact analysis, cost/benefit analysis, etc.).

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience in business analysis
• Please note that other combinations of qualifications and relevant experience may be considered
• Certification in business analysis (CBAP or PMI-PBA) or knowledge of business analysis methodology (BABOK or PBAP)
• Experience in project/business solution delivery
• Experience in system integration and deployment and software implementation
• Knowledge of French is required
• Knowledge of requirements modelling, impact analyses and technical documentation
• Knowledge of traditional and Agile development methodologies
• Knowledge of the banking, financial services and payments industry
• Knowledge of business banking operations, including imports/exports, foreign exchange contracts, account transactions, accounting entries, Nostro reconciliation, drafts, cheques and reconciliation

Action oriented, Ambiguity, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Stakeholders

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Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2025-10-14