Top Benefits
About the role
About Us
Penta Equipment is an agricultural manufacturer specializing in the production of TMR mixers, spreaders and dump boxes. With over 25 years in business, we’ve proven to be a leader in the development and production of innovative and robust agricultural farm equipment.
We have two production facilities in Ontario located in Glencoe and Thamesville. Our products are manufactured in our Glencoe facility and then transported to Thamesville for final assembly and shipping.
About the Role
The Inside Sales Coordinator plays a critical role within our Sales and Aftermarket team in Thamesville, ON
. You will be responsible for delivering technical information, supporting field Account Managers, managing quote-to-order activities, and ensuring seamless communication across departments. Success in this role requires exceptional self-motivation, attention to detail, and a results-oriented mindset.
Core Responsibilities
-
Serve are primary contact for Customer Service Line and actively monitor and manage tickets
-
Provide sales and technical support to Account Managers
-
Ensuring accurate product set up in the Parts Warehouse, including pricing and lead times
-
Monitor outstanding orders, update delivery dates, and support dealers with open order management
-
Coordinate with Logistics on monthly parts truck scheduling and ongoing shipments
-
Report monthly wins and opportunities to improve aftermarket sales
-
Support strategic initiatives aimed at increasing dealer satisfaction and parts growth
Our Ideal Candidate
-
2+ years of customer service/sales experience (In a Manufacturing/Production Environment) is preferred
-
Strong communication skills with a customer-first attitude
-
Ability to work independently, prioritize, problem-solve, and stay organized in a fast-paced environment
-
Experience with CRM systems is an asset
-
Sales-minded, motivated, and able to balance technical detail with commercial goals
The Benefits
- Opportunity to work with a leading brand in the agricultural equipment industry
- Collaborative environment with strong support from Sales, Parts, Engineering, and Logistics Teams
- Professional development through supplier/vendor training and ongoing product learning
- Regular, full-time status with competitive compensation and benefits package
- Retirement Savings Plan with monthly Employer contributions
About Penta Equipment
Penta Equipment is an agricultural company with two production facilities in southwestern Ontario. We specialize in the production of: TMR mixers, spreaders, and dump boxes. Penta entered the farm industry in the 1970's and has continually proven to be a leader in the development and production of innovative and robust agricultural equipment. It has since experienced tremendous growth, boasting sales expansions throughout Canada, the United States, Australia, and Japan. Agriculture is in the blood of the owners of Penta and, in fact, many of the staff continue to participate in farming today. The core values of the family farm are important to Penta's people, and are kept close to the heart of every decision we make. We are looking forward to the exciting challenges and opportunities that our future holds.
Top Benefits
About the role
About Us
Penta Equipment is an agricultural manufacturer specializing in the production of TMR mixers, spreaders and dump boxes. With over 25 years in business, we’ve proven to be a leader in the development and production of innovative and robust agricultural farm equipment.
We have two production facilities in Ontario located in Glencoe and Thamesville. Our products are manufactured in our Glencoe facility and then transported to Thamesville for final assembly and shipping.
About the Role
The Inside Sales Coordinator plays a critical role within our Sales and Aftermarket team in Thamesville, ON
. You will be responsible for delivering technical information, supporting field Account Managers, managing quote-to-order activities, and ensuring seamless communication across departments. Success in this role requires exceptional self-motivation, attention to detail, and a results-oriented mindset.
Core Responsibilities
-
Serve are primary contact for Customer Service Line and actively monitor and manage tickets
-
Provide sales and technical support to Account Managers
-
Ensuring accurate product set up in the Parts Warehouse, including pricing and lead times
-
Monitor outstanding orders, update delivery dates, and support dealers with open order management
-
Coordinate with Logistics on monthly parts truck scheduling and ongoing shipments
-
Report monthly wins and opportunities to improve aftermarket sales
-
Support strategic initiatives aimed at increasing dealer satisfaction and parts growth
Our Ideal Candidate
-
2+ years of customer service/sales experience (In a Manufacturing/Production Environment) is preferred
-
Strong communication skills with a customer-first attitude
-
Ability to work independently, prioritize, problem-solve, and stay organized in a fast-paced environment
-
Experience with CRM systems is an asset
-
Sales-minded, motivated, and able to balance technical detail with commercial goals
The Benefits
- Opportunity to work with a leading brand in the agricultural equipment industry
- Collaborative environment with strong support from Sales, Parts, Engineering, and Logistics Teams
- Professional development through supplier/vendor training and ongoing product learning
- Regular, full-time status with competitive compensation and benefits package
- Retirement Savings Plan with monthly Employer contributions
About Penta Equipment
Penta Equipment is an agricultural company with two production facilities in southwestern Ontario. We specialize in the production of: TMR mixers, spreaders, and dump boxes. Penta entered the farm industry in the 1970's and has continually proven to be a leader in the development and production of innovative and robust agricultural equipment. It has since experienced tremendous growth, boasting sales expansions throughout Canada, the United States, Australia, and Japan. Agriculture is in the blood of the owners of Penta and, in fact, many of the staff continue to participate in farming today. The core values of the family farm are important to Penta's people, and are kept close to the heart of every decision we make. We are looking forward to the exciting challenges and opportunities that our future holds.