Traditional surveys fall short in today’s world. That’s why we built ThoughtExchange, a platform powered by cutting-edge AI that helps leaders meaningfully connect with their communities and uncover immediate, actionable insights that drive real change.

We empower K12 leaders with the high-quality data they need to make informed decisions and create lasting impact. Our mission fuels everything we do, and we’re proud to work alongside a team of brilliant, curious, and collaborative individuals. That commitment has earned us a spot on Canada’s Top Growing Companies list five years in a row.

At ThoughtExchange, we’re reshaping how organizations engage their people for good. If you’re passionate about making a difference, we’d love to have you on the journey.

The Role At ThoughtExchange, we know that people are at the heart of everything we do. Our People Team ensures every employee, from their first day to their last, feels supported, valued, and set up for success. We’re seeking a People Coordinator to join this mission and contribute to creating an exceptional employee experience.

Reporting to the Director of People Operations, the People Coordinator will keep our operations running smoothly and efficiently. From managing accurate records and supporting People processes to coordinating onboarding and engagement activities, you’ll be the go-to person for keeping our people systems organized. Your attention to detail and proactive approach will ensure employees have a seamless, positive experience every day.

What You’ll Do

• Maintain employee and contractor files and prepare and distribute People Team documents like offer letters, employment verification letters, contractor agreements, and more
• Own and oversee our HRIS (BambooHR) administration and ensure data accuracy, including audits
• Update HRIS records and other documentation to accurately reflect current employee and contractor information (contracts, compensation, benefits, etc)
• Maintain updated employee change tracking sheets and liaise with finance and IT around changes
• Support the employee onboarding and off-boarding process and other People Team Initiatives
• Assist the Talent Acquisition team with posting jobs and preparing offer letters
• Provide support to employees by addressing their employment and benefits inquiries and directing them to the appropriate resources
• Contribute to planning, creation, and hosting of social, ADEI, and mental health events for employees (Social in-person events, creation of people calendar event, backpack celebration, etc)
• Assist in standardizing the job description repository and maintaining up-to-date Job Descriptions
• Maintenance of the Vancouver office space memberships

What We’re Looking For

• Post-Secondary Education or work experience in a related/relevant field
• Minimum 1 year of work experience, including internships/co-op in HR or related field
• Passion for taking a people-centered approach in everything you do
• Ability to maintain a high degree of confidentiality
• Strong attention to detail
• Exceptional organization and ruthless prioritization skills
• Proficiency in MS Office or Google Suite
• Ability to learn and work with new technology platforms
• Taking initiative, being resourceful, and working collaboratively with others

Nice To Have

• HRM Diploma or Specialization
• Experience working with an HRIS or ATS System

Salary Range

• The hiring range for this role is $60,000 - $66,000 CAD. Your specific compensation within this range is determined based on your job-related skills, knowledge, experience, and our internal equity assessment.

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out, apply, and tell us more about yourself in your application. Research has shown that some individuals only apply when they feel 100% qualified. We are committed to removing obstacles to ensure we have the best talent.

ThoughtExchange prioritizes accessibility. Support is available upon request for candidates participating in all aspects of the selection process. Finally, we know from time to time, emergencies happen, and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

What We Offer ThoughtExchange wants to ensure our people are heard, supported, and cared for, so we invest in our employees. We continuously ask our employees what they need to ensure we're supporting their successes in the workplace and in life.

We Are Proud To Offer Our Employees The Following Benefits & Well-Being: From day one, you’ll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options, and company-wide wellness days off scheduled through the year. Our benefits package also includes maternity & parental leave top-up programs and access to Maple, Inklebot, and Headspace which support our employees' primary care, mental health, and wellness needs.

Flexibility: We’ve been remote-first for over ten years. We’re contribution-focused and operate on mutual trust because we need you to feel empowered to be your best self. You know the circumstances in which you excel—where you work and how you structure your day.

Culture: We walk the walk when it comes to our product and ensure no important decisions are made without including our employees' perspectives. We value and prioritize everyone’s voice, so we use our anonymous, anti-bias platform to make sure people are comfortable sharing their real thoughts and feedback.

Compensation: We want you to do your best work, and part of that is being happy with your compensation. We pay fairly, considering the complexities of market rates, experience, location, and demand. We believe in pay transparency and pay equity. In addition to competitive pay and benefits, employees receive share options when joining the company.

Connection: In addition to remote hubs of employees across Canada and the US and offices in Rossland and Vancouver, we get together as a company every few years in some pretty cool locations. We also connect virtually as a company every month and celebrate one another in our #gratitude Slack channel.

Growth: We host regular learning sessions. You also have access to an annual Professional Development stipend & Company Coach to ensure you can grow in your role & advance your career.