Education: Secondary (high) school graduation certificate. Tasks: Establish client insurance coverage. Ensure appropriate forms, medical examinations and other policy requirements are completed. Monitor insurance claims and respond to clients' enquiries. Provide customer service. Provide information concerning group and individual insurance packages, the range of risk coverage, benefits paid and other policy features. Supervision: 3-4 people. Certificates, licences, memberships, and courses : Registered Insurance Brokers of Ontario (RIBO) licence. Insurance experience: Property/casualty insurance. Commercial insurance. Individual insurance. Automobile insurance. House insurance. Personal. Tenant insurance. Security and safety: Driving record check (abstract). Criminal record check. Transportation/travel information: Own vehicle. Work conditions and physical capabilities: Tight deadlines. Attention to detail. Sitting. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Employment terms options: Early morning. Experience: 1 year to less than 2 years. Employment terms options: Morning. Day. Health benefits: Dental plan. Other benefits: Free parking available. Support for newcomers and refugees: Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Supports newcomers and/or refugees with foreign credential recognition. Support for youths: Offers on-the-job training tailored to youth. Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .