Manager Long Term Care Quality and Risk - 12 Month Contract
About the role
At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve. Our purpose is simple: to cultivate happiness in daily life!
What Sienna Offers: We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:
What you’ll be doing: Reporting to the Vice President, Quality & Clinical Services, the Senior Manager, Long Term Care Quality & Risk will be responsible for leading, developing, and implementing efficient evidenced based processes and services related to Quality & Risk management nationally within the
organization, and in keeping with relevant legislative standards and regulatory bodies. As part of
the long-term care support office team, the Senior Manager, Long Term Care Quality & Risk
collaborates with regional partners and community leadership to address priority initiatives,
sustain best practices and identifying risk/ mitigate .
-
Manages Accreditation Lead and provides direction and guidance to all direct
-
Provides subject matter expertise and tactical support to community leadership
to ensure effective and quality execution of Quality Improvement Plans (QIP) and
Continuous Quality Reports
-
Monitors, reports and responds to clinical/non-clinical indicator performance
outcomes in collaboration with community leadership and regional partners.
-
Coordinate and facilitate the scale and spread of Sienna initiatives and
improvements across the communities.
-
Develop and leverage auditing systems and processes as per the quality and risk
management program to ascertain compliance, system effectiveness, identify
improvement opportunities and potential risk, validate improvement/change
management initiatives
-
Analysis, tracking, and trending of quality and risk data collected across Sienna
Senior Living homes, with follow-up and development of strategies for
management of identified risks.
-
Develops policies and procedures for the Quality and Risk Manual. Oversees the
quality and risk framework for Long-term Care.
-
Support in the development of the key performance indicators for Long-term Care.
-
Support with the development of compliance action plans as assigned and validate
compliance achieved where needed.
-
Apply and execute quality improvement methodologies to advance performance
such as root cause analysis, process mapping, appreciative inquiry, prospective
analysis (FMEAs), retrospective analysis, PDSA cycles
-
Provide direction, plans of action and support to those homes identified as “high”
risk through the application of Sienna Senior Living’s quality and risk management
Education & Experience:
- Registered Nurse with membership with the College of Nurses of Ontario.
- Minimum 5 years’ experience in Long-term Care or Hospital setting
- Expertise in Clinical Quality Assurance
- Experience in successful Accreditation with CARF/Accreditation Canada
- Proficient with Word, Excel, PowerPoint, Outlook and Power BI
- Experience or training in PDCA/PDSA improvement cycle
What you need to know:
- Any offer of employment will be conditional upon a criminal background and references check.
- We will review applications as they are received. Only those candidates selected for an interview will be contacted.
- Sienna Senior Living may use artificial intelligence to screen, assess or select applicants for this position
- This posting is for an existing vacancy - Maternity Leave Coverage
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process .
About Sienna Senior Living
At Sienna Senior Living, our Purpose is to cultivate happiness in daily life. Our work does not stop at providing the highest quality of service and care to our residents - it goes much further. Each and every day, we strive to bring happiness into our residents’ lives by enabling our team to put their passion for their work into action and supporting families to bring joy into our homes.
Sienna is one of Canada’s largest owners and operators of senior living options, with 93 high-quality residences in key markets in Ontario, British Columbia, Alberta and Saskatchewan. We offer independent living, assisted living and memory care under our Aspira retirement brand, as well as long-term care, specialized programs and services, and expert management services. Our approximately 12,000 team members are committed to helping residents discover happiness through personalization, choice and community engagement in a comfortable, home-like setting.
Our aim is to consistently create a positive resident experience, along with a high-performing team and workplace culture that are driven by shared Values and a commitment to innovation and excellence. As leaders in the sector, we leverage technology and best practices to constantly set new benchmarks for quality. At the same time, we never lose sight of our vision— to be Canada’s most trusted and most loved senior living provider.
Manager Long Term Care Quality and Risk - 12 Month Contract
About the role
At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve. Our purpose is simple: to cultivate happiness in daily life!
What Sienna Offers: We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:
What you’ll be doing: Reporting to the Vice President, Quality & Clinical Services, the Senior Manager, Long Term Care Quality & Risk will be responsible for leading, developing, and implementing efficient evidenced based processes and services related to Quality & Risk management nationally within the
organization, and in keeping with relevant legislative standards and regulatory bodies. As part of
the long-term care support office team, the Senior Manager, Long Term Care Quality & Risk
collaborates with regional partners and community leadership to address priority initiatives,
sustain best practices and identifying risk/ mitigate .
-
Manages Accreditation Lead and provides direction and guidance to all direct
-
Provides subject matter expertise and tactical support to community leadership
to ensure effective and quality execution of Quality Improvement Plans (QIP) and
Continuous Quality Reports
-
Monitors, reports and responds to clinical/non-clinical indicator performance
outcomes in collaboration with community leadership and regional partners.
-
Coordinate and facilitate the scale and spread of Sienna initiatives and
improvements across the communities.
-
Develop and leverage auditing systems and processes as per the quality and risk
management program to ascertain compliance, system effectiveness, identify
improvement opportunities and potential risk, validate improvement/change
management initiatives
-
Analysis, tracking, and trending of quality and risk data collected across Sienna
Senior Living homes, with follow-up and development of strategies for
management of identified risks.
-
Develops policies and procedures for the Quality and Risk Manual. Oversees the
quality and risk framework for Long-term Care.
-
Support in the development of the key performance indicators for Long-term Care.
-
Support with the development of compliance action plans as assigned and validate
compliance achieved where needed.
-
Apply and execute quality improvement methodologies to advance performance
such as root cause analysis, process mapping, appreciative inquiry, prospective
analysis (FMEAs), retrospective analysis, PDSA cycles
-
Provide direction, plans of action and support to those homes identified as “high”
risk through the application of Sienna Senior Living’s quality and risk management
Education & Experience:
- Registered Nurse with membership with the College of Nurses of Ontario.
- Minimum 5 years’ experience in Long-term Care or Hospital setting
- Expertise in Clinical Quality Assurance
- Experience in successful Accreditation with CARF/Accreditation Canada
- Proficient with Word, Excel, PowerPoint, Outlook and Power BI
- Experience or training in PDCA/PDSA improvement cycle
What you need to know:
- Any offer of employment will be conditional upon a criminal background and references check.
- We will review applications as they are received. Only those candidates selected for an interview will be contacted.
- Sienna Senior Living may use artificial intelligence to screen, assess or select applicants for this position
- This posting is for an existing vacancy - Maternity Leave Coverage
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process .
About Sienna Senior Living
At Sienna Senior Living, our Purpose is to cultivate happiness in daily life. Our work does not stop at providing the highest quality of service and care to our residents - it goes much further. Each and every day, we strive to bring happiness into our residents’ lives by enabling our team to put their passion for their work into action and supporting families to bring joy into our homes.
Sienna is one of Canada’s largest owners and operators of senior living options, with 93 high-quality residences in key markets in Ontario, British Columbia, Alberta and Saskatchewan. We offer independent living, assisted living and memory care under our Aspira retirement brand, as well as long-term care, specialized programs and services, and expert management services. Our approximately 12,000 team members are committed to helping residents discover happiness through personalization, choice and community engagement in a comfortable, home-like setting.
Our aim is to consistently create a positive resident experience, along with a high-performing team and workplace culture that are driven by shared Values and a commitment to innovation and excellence. As leaders in the sector, we leverage technology and best practices to constantly set new benchmarks for quality. At the same time, we never lose sight of our vision— to be Canada’s most trusted and most loved senior living provider.