COME GROW WITH US!

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers to the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

ABOUT THE OPPORTUNITY:

McDougall Energy is looking for a dynamic self-motivated professional to join our team as aService Manager. Reporting to the Director of Service this position is an integral member of the Service Department and is responsible for providing technical expertise, leadership and guidance to our Northern Operations team.

Responsibilities include:

• Leading the service team in the execution of comps, gas checks, site inspections, deficiencies resolution, and installations.
• Tracking and follow-up of Key Performance Indicators (KPIs) related to service activities.
• Oversight of internal service personnel and service contractors to ensure all service work is completed as regulatory compliance, and per company standards, including quality of work, job completion and performance.
• Reviewing contractor network across operations for pricing, performance and customer experience.
• Generate, adhere to and report on the budget for the service department.
• Driving cost and efficiencies related to inventory management, installations costs and work efficiencies.
• Tracking and ensure compliance for all employees and contractors for license requirements and delivery training when required.
• Developing key relationships with internal sales team and industry partners for business development.
• Responding to customer inquiries as required.

ABOUT YOU:

The ideal candidate will have:

• 5 years of experience in the Service Technician industry.
• Technical licensing OBT2, G2 considered an asset
• Excellent organizational and communication skills required
• Customer focused
• Willingness to travel on occasion to support Operations

WHAT WE OFFER:

We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

We offer a comprehensive total rewards package including:

• Salary: Starting at $70,000.00
• 4 Weeks Paid Vacation
• Employer-matched Group RRSP
• Employer-paid Health & Dental Benefits
• Employee Assistance Program (EAP)
• Healthcare & Lifestyle Spending Account
• Life & Disability Insurance
• Employee & Customer Referral Programs
• Employee Discount & Perks Programs

Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online today at www.mcdougallenergy.com/careers.

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process.