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Veterinary Assistant/Receptionist

NVA1 day ago
West Kelowna, BC
Mid Level
part_time

Top Benefits

A supportive, team-oriented workplace.
Opportunities for professional growth and training.
Staff discounts on veterinary services and products.

About the role

Job Title: Veterinary Assistant/Receptionist

Location: Rose Valley Veterinary Hospital

Job Type: Full-Time

About Us:
At Rose Valley Veterinary Hospital we pride ourselves on delivering compassionate, high-quality veterinary care to pets and their families. Our team is dedicated to creating a welcoming environment for clients and a supportive, collaborative workplace for staff. We are currently seeking a motivated and caring Veterinary Assistant/Receptionist to join our team.

Position Overview:
This dual role is a key part of our clinic operations, providing both front-desk support and hands-on assistance in the treatment area. The successful candidate will be client-focused, organized, and passionate about animal care.

Key Responsibilities:

  • Greet clients with warmth and professionalism, in person and over the phone.
  • Schedule appointments, manage patient records, and process payments.
  • Assist veterinarians and technicians with animal handling, examinations, and procedures.
  • Maintain cleanliness and organization of exam rooms and common areas.
  • Provide compassionate care and support to pets and their families.
  • Perform general administrative tasks to ensure smooth daily operations.

Qualifications:

  • Previous experience in a veterinary or animal care setting preferred, but not required.
  • Strong communication and customer service skills.
  • Ability to multitask and remain calm in a busy environment.
  • Comfortable handling animals of various sizes and temperaments.
  • Team player with a positive and flexible attitude.
  • Basic computer skills (experience with veterinary software an asset).
  • Self-motivated individual, who can see tasks that need to be completed and do them without the need for supervision.

What We Offer:

  • A supportive, team-oriented workplace.
  • Opportunities for professional growth and training.
  • Staff discounts on veterinary services and products.
  • Competitive wages based on experience and comprehensive benefits.
  • The chance to make a difference in the lives of pets and their families.

How to Apply:
If you are passionate about animals and enjoy working with people, we’d love to hear from you! Please submit your resume and cover letter to [1] RoseValleyVH@nva.com with the subject line "Veterinary Assistant/Reception Application."

References

Visible links

1. mailto: RoseValleyVH@nva.com

About NVA

Pet Services
5001-10,000

A leading global veterinary organization, NVA General Practice consists of 1,400 premier general practice veterinary hospitals. Sharing a love of animals and the people who love them, NVA is committed to delivering exceptional care to more patients and elevate the veterinary profession like we have done for more than 25 years.

Our hospitals and veterinary teams are our priority. Caring for animals is a tremendous responsibility that we take seriously. The patients and families we serve depend on us, and our hospitals are critical to the communities and neighborhoods they serve.

Our hospital teams focus on delivering exceptional care, and our Support Center provides our hospitals with expert support in critical business functions like human resources, accounting, supplier management, IT, and legal while providing leading innovation in client experience, marketing, and technology. Due to our Hospital and Support Center partnership, our hospital teams are able to spend more time doing what they love and realizing their hospital’s full potential.

Learn more at https://www.nva.com/