Top Benefits
About the role
Pour le français, cliquer sur "Postuler"
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Molsoft has an office located in Montreal, QC and offers full flexibility to work from the office or 100% remotely. This position is open to bilingual candidates based in either Canada or the United States.
About Molsoft
For Merchants, By Merchants. Molsoft is a Shopify Platinum Partner certified integration and service agency based in Montreal, QC. We provide bespoke commerce solutions, empowering innovative brands and retailers with increased agility & flexibility to unlock growth and disrupt their industry. Our services span Strategy & Consulting, Retail & Unified Commerce, Development & Integrations, Design & Experiences, and Education & Institutions.
About The Role
Technical Project Manager is a hybrid role combining the responsibilities of a Project Manager and Product Owner. The Technical Project Manager oversees a portfolio of client projects, managing the entire lifecycle of e-commerce solutions from vision and planning to execution and go-live. Reporting to the Head of Delivery, this role combines product ownership, project management, and strategic client partnership. The Technical Project Manager drives product success by translating client needs into effective solutions, coordinating cross-functional teams, and ensuring high-quality delivery.
What You'll Do
Without being exhaustive and subject to adjustments as needed (with prior notice), the main responsibilities of the employee include:
- Collaborate with clients to define business objectives, vision, and product roadmap, translating these into a clear, managed product backlog and Scope of Work (SOW).
- Work closely with development, design, data, and UX teams to validate the feasibility of proposed solutions, ensuring alignment across disciplines. Act as the central point of contact for client and internal stakeholders, facilitating clear communication and alignment.
- Prioritize backlog items to maximize value and achieve project objectives, acting as a custodian of customer value.
- Prepare detailed briefs, user stories, product requirements, and acceptance criteria, ensuring alignment and clarity across cross-functional teams.
- Lead the product lifecycle, from initial discovery and planning to development, quality control, and go-live.
- Lead sprint planning, execution, and review focusing on removing blockers, managing resource updates, and tracking progress using metrics like project tracking sheets and team velocity.
- Maintain project governance documentation, track schedules, assess risks and dependencies, and coordinate with teams for efficient workflow.
- Perform quality control, including usability testing, to ensure high product performance standards. Maintain and update documentation for each project, including technical specifications, and client-facing resources, to support the clarity and alignment of deliverables.
- Oversee project reporting and budget adherence, reviewing work logs against estimates and highlighting potential budget overages.
- Manage all client communications related to projects, including weekly calls.
- Facilitates internal team ceremonies, such as planning sessions, and daily stand-ups, while driving continuous process improvement.
Skills & Experience
- 8-10+ years of experience in project management, product management, or a hybrid PM/PO role.
- 5+ years managing complex digital or eCommerce projects, ideally within a web or commerce agency environment.
- 3-5+ years owning end-to-end delivery of large-scale eCommerce platforms (discovery → build → launch → post-launch optimization).
- Very strong written and spoken communication skills, both in French and English.
- A proven track record of impact in product management roles.
- A strong commitment to solving complex problems.
- A comprehensive understanding of the craft of product management.
- Excellent communication skills for effectively conveying product-related matters, including any directional changes.
- Display resourcefulness and the ability to accomplish more with limited resources.
- Experience proactively taking charge in resolving issues.
- eCommerce experience
- Shopify and Shopify Plus experience
- Experience with eCommerce integrations i.e., with ERP, OMS, WMS, CRM systems
- Ability to work on numerous different assignments at one time with demonstrated follow-through, attention to detail and commitment to customer service
- Experience working in an agile environment
- Previous experience as a Business Analysis or relevant Product Owner experience
Perks & Benefits
We are a laidback and friendly yet dedicated team, working remotely or from our Montreal office, where you have access to great amenities and free coffee all day :)
- Competitive salary and benefits
- Flexible working schedule for greater work-life balance
- Work remotely or from our office in Montreal
- Competitive PTO policy
- Health benefits and insurance plans
- Birthday gift
- Personal and professional growth opportunities
About Molsoft
For Merchants, By Merchants. Molsoft is a Shopify Plus certified integration and service partner. We provide bespoke commerce solutions, empowering innovative brands and retailers with increased agility & flexibility to unlock growth, and disrupt their industry.
Strategy & Consulting We partner with our clients to bridge the knowledge gaps between their incoming data, commerce architecture, and customer experience, solving problems and driving efficiency.
Retail & Unified Commerce Businesses that can sell wherever their customers are perform better. Connect everything in one operating system to simplify commerce management and maximize operation efficiency, doing more with less.
Development & Integrations Technology should empower businesses, not create problems. We overcome platform limitations, integrate systems, and engineer performant, flexible, secure, and scalable commerce architectures to meet the most complex operational needs.
Design & Experiences The purpose of retail has evolved, and commerce is everywhere nowadays. We take a collaborative approach to understanding the brand vision and creating commerce experiences that ignite connection and fuel passion, wherever your customers are.
Education & Institutions Technological innovations provide opportunities for non-traditional industries to leverage modern commerce platforms and adapt to rapidly evolving consumer behavior. Molsoft is at the forefront of Shopify Plus adoption with governmental and educational institutions.
Ongoing Growth and Support Success isn't built overnight. At Molsoft, we believe that the launch of a new commerce platform is not the end of the adventure but the beginning of great partnerships. Our team can complement your in-house skills through our Support or Growth plans, or take over your entire eCommerce operation through our Managed Services.
Top Benefits
About the role
Pour le français, cliquer sur "Postuler"
---
Molsoft has an office located in Montreal, QC and offers full flexibility to work from the office or 100% remotely. This position is open to bilingual candidates based in either Canada or the United States.
About Molsoft
For Merchants, By Merchants. Molsoft is a Shopify Platinum Partner certified integration and service agency based in Montreal, QC. We provide bespoke commerce solutions, empowering innovative brands and retailers with increased agility & flexibility to unlock growth and disrupt their industry. Our services span Strategy & Consulting, Retail & Unified Commerce, Development & Integrations, Design & Experiences, and Education & Institutions.
About The Role
Technical Project Manager is a hybrid role combining the responsibilities of a Project Manager and Product Owner. The Technical Project Manager oversees a portfolio of client projects, managing the entire lifecycle of e-commerce solutions from vision and planning to execution and go-live. Reporting to the Head of Delivery, this role combines product ownership, project management, and strategic client partnership. The Technical Project Manager drives product success by translating client needs into effective solutions, coordinating cross-functional teams, and ensuring high-quality delivery.
What You'll Do
Without being exhaustive and subject to adjustments as needed (with prior notice), the main responsibilities of the employee include:
- Collaborate with clients to define business objectives, vision, and product roadmap, translating these into a clear, managed product backlog and Scope of Work (SOW).
- Work closely with development, design, data, and UX teams to validate the feasibility of proposed solutions, ensuring alignment across disciplines. Act as the central point of contact for client and internal stakeholders, facilitating clear communication and alignment.
- Prioritize backlog items to maximize value and achieve project objectives, acting as a custodian of customer value.
- Prepare detailed briefs, user stories, product requirements, and acceptance criteria, ensuring alignment and clarity across cross-functional teams.
- Lead the product lifecycle, from initial discovery and planning to development, quality control, and go-live.
- Lead sprint planning, execution, and review focusing on removing blockers, managing resource updates, and tracking progress using metrics like project tracking sheets and team velocity.
- Maintain project governance documentation, track schedules, assess risks and dependencies, and coordinate with teams for efficient workflow.
- Perform quality control, including usability testing, to ensure high product performance standards. Maintain and update documentation for each project, including technical specifications, and client-facing resources, to support the clarity and alignment of deliverables.
- Oversee project reporting and budget adherence, reviewing work logs against estimates and highlighting potential budget overages.
- Manage all client communications related to projects, including weekly calls.
- Facilitates internal team ceremonies, such as planning sessions, and daily stand-ups, while driving continuous process improvement.
Skills & Experience
- 8-10+ years of experience in project management, product management, or a hybrid PM/PO role.
- 5+ years managing complex digital or eCommerce projects, ideally within a web or commerce agency environment.
- 3-5+ years owning end-to-end delivery of large-scale eCommerce platforms (discovery → build → launch → post-launch optimization).
- Very strong written and spoken communication skills, both in French and English.
- A proven track record of impact in product management roles.
- A strong commitment to solving complex problems.
- A comprehensive understanding of the craft of product management.
- Excellent communication skills for effectively conveying product-related matters, including any directional changes.
- Display resourcefulness and the ability to accomplish more with limited resources.
- Experience proactively taking charge in resolving issues.
- eCommerce experience
- Shopify and Shopify Plus experience
- Experience with eCommerce integrations i.e., with ERP, OMS, WMS, CRM systems
- Ability to work on numerous different assignments at one time with demonstrated follow-through, attention to detail and commitment to customer service
- Experience working in an agile environment
- Previous experience as a Business Analysis or relevant Product Owner experience
Perks & Benefits
We are a laidback and friendly yet dedicated team, working remotely or from our Montreal office, where you have access to great amenities and free coffee all day :)
- Competitive salary and benefits
- Flexible working schedule for greater work-life balance
- Work remotely or from our office in Montreal
- Competitive PTO policy
- Health benefits and insurance plans
- Birthday gift
- Personal and professional growth opportunities
About Molsoft
For Merchants, By Merchants. Molsoft is a Shopify Plus certified integration and service partner. We provide bespoke commerce solutions, empowering innovative brands and retailers with increased agility & flexibility to unlock growth, and disrupt their industry.
Strategy & Consulting We partner with our clients to bridge the knowledge gaps between their incoming data, commerce architecture, and customer experience, solving problems and driving efficiency.
Retail & Unified Commerce Businesses that can sell wherever their customers are perform better. Connect everything in one operating system to simplify commerce management and maximize operation efficiency, doing more with less.
Development & Integrations Technology should empower businesses, not create problems. We overcome platform limitations, integrate systems, and engineer performant, flexible, secure, and scalable commerce architectures to meet the most complex operational needs.
Design & Experiences The purpose of retail has evolved, and commerce is everywhere nowadays. We take a collaborative approach to understanding the brand vision and creating commerce experiences that ignite connection and fuel passion, wherever your customers are.
Education & Institutions Technological innovations provide opportunities for non-traditional industries to leverage modern commerce platforms and adapt to rapidly evolving consumer behavior. Molsoft is at the forefront of Shopify Plus adoption with governmental and educational institutions.
Ongoing Growth and Support Success isn't built overnight. At Molsoft, we believe that the launch of a new commerce platform is not the end of the adventure but the beginning of great partnerships. Our team can complement your in-house skills through our Support or Growth plans, or take over your entire eCommerce operation through our Managed Services.