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Manager, Labour Forecasting and Planning

Gategroup2 days ago
Vancouver, BC
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About the role

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Job Summary:

In the role of Labor Planning & Forecasting Manager, you will have the chance to play a vital part in enhancing our labor resources, assuring streamlined staffing levels, and boosting productivity throughout our operations in multiple units. You will work closely with different departments to optimize labor resource utilization, apply cost-effective strategies, and contribute significantly to the overall accomplishment of our organizational goals.

Key Responsibilities:

  • Labor Resource Planning: Develop and execute comprehensive labor resource planning strategies that align with business goals and operational needs.
  • Workforce Optimization: Analyze historical data, trends, and market dynamics to optimize labor allocation, ensuring the right workforce is in place to meet demand fluctuations while minimizing overstaffing and understaffing situations.
  • Budget Management: Collaborate with Finance and Operations teams to develop labor budgets, monitor actual vs. planned expenditures, and provide insights to improve cost efficiency.
  • Forecasting and Demand Planning: Utilize data-driven forecasting techniques to anticipate labor needs, considering seasonal variations, special events, and other factors that impact workforce requirements.
  • Labor Analytics: Develop and maintain reporting mechanisms to track key performance indicators (KPIs) related to labor utilization, productivity, and cost, providing regular updates to senior management.
  • Cross-Functional Collaboration: Collaborate with departments such as Operations, Human Resources, Finance, and Industrial Engineers to align labor plans with operational strategies and business objectives.
  • Staffing Strategies: Recommend short-term and long-term staffing strategies that align with business goals, including hiring, training, and reassignment of labor resources. Monitor and review weekly schedules to accommodate changing business needs.
  • Process Improvement: Continuously identify opportunities for process improvement within labor planning and resource allocation and implement best practices to enhance overall efficiency.
  • Regulatory Compliance: Stay current with labor regulations and policies to ensure all workforce planning activities are compliant with legal requirements.
  • Team Leadership: Provide guidance and mentorship while fostering a collaborative, high-performing, and results-oriented team environment.

Qualifications:

  • Bachelor’s degree, or equivalent professional experience within operational planning, monitoring operational Key Performance Indicators, or financial controlling
  • Experience leading strategic or operational workforce planning activities, including demand and gap analysis
  • Ability to identify complex themes, findings, and suggestions/recommendations from both quantitative and qualitative assessments
  • Ability to function independently
  • Easily adaptable and receptive to change, with a strong drive to adopt innovative approaches
  • Proficient at handling tasks under demanding time constraints
  • Strong written and verbal communication skills
  • Skilled in personnel scheduling and rostering

Technical Skills:

  • Proficient with Microsoft Office Products (Excel, Word, PowerPoint, Outlook, and SharePoint)
  • Knowledge of union regulations and labor legislations

If you want to be part of a team that helps make travel and culinary memories, join us!

About Gategroup

Retail
5001-10,000

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. We provide passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions.

Headquartered in Zurich, Switzerland, gategroup deliver operational excellence through the most extensive catering network in the aviation industry, serving more than 700 million passengers annually from over 200 operating units in over 60 countries/territories across all continents. In 2018, gategroup reached CHF 4.9 billion in revenues generated by approximately 43,000 employees worldwide.