Risk Services Operations, Efficiency & Effectiveness Technical Lead
Top Benefits
About the role
What it’s like to be a Northbridge Risk Services Operations, Efficiency & Effectiveness Technical Lead
As a Risk Services Operations, Efficiency & Effectiveness Technical Lead, you’ll be instrumental in delivering technical solutions that enhance operational efficiency across Risk Services. You’ll lead the development and integration of SAAS platforms and APIs, collaborate with business stakeholders to gather and translate requirements, and oversee testing strategies to ensure seamless system performance. You’ll also guide rollout plans, analyze workflows, and act as a technical subject matter expert—all while staying ahead of industry trends and supporting our broader business goals.
We want your talent!
If you are great at:
- Communicating effectively with both technical and business stakeholders
- Managing multiple priorities and delivering results in a fast-paced environment
- Leading cross-functional teams and fostering collaboration
- Solving complex problems with innovative technical solutions
- Working independently and taking initiative
You have:
- Post-secondary education in Computer Science, Business Administration, or a related field—or equivalent experience
- 5–7 years of experience in business systems or technical solution delivery
- Proven ability to design, develop, and maintain APIs
- Strong understanding of operational procedures, reporting tools, and workflows
- Knowledge of insurance and technical systems; Property & Casualty Insurance experience is a plus
- Experience working in PC-oriented environments
- Bilingualism in English and French (an asset)
We really mean it when we say we put you first. Here are a few ways how:
- Hybrid work! You get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
- Financial wellness. We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
- Health & well-being. We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
- Career growth. We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, leadership training, and mentoring programs.
- Community impact. NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.
Who we are:
We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.
At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.
About Northbridge Financial Corporation
Northbridge Financial Corporation (NBFC) is a leading commercial property and casualty insurance group that has helped protect Canadian businesses for 100 years. We offer a wide range of innovative solutions through our Northbridge Insurance, TruShield Insurance, and Federated Insurance brands.
We’re passionate about protection, prevention and progress – for our customers, and in our communities. Our exceptional service and extensive offerings help Canadian businesses succeed, while our enthusiastic team works to support and uplift our neighbours from coast to coast to coast.
We’re proud to be 100% Canadian and are wholly owned by Fairfax Financial Holdings Limited.
We love where we work and think you will too!
...................................................................................
La Corporation financière Northbridge (la Financière Northbridge) est un chef de file en assurance de dommages des entreprises qui contribue à protéger les entreprises canadiennes depuis 100 ans. Nous offrons une vaste gamme de solutions novatrices sous les marques Northbridge Assurance, TruShield Assurance et Les assurances Federated.
Nous avons à cœur tout ce qui touche à la protection, à la prévention et au progrès, tant chez nos clients que dans nos collectivités. Notre service exceptionnel et notre large éventail de solutions novatrices aident les entreprises canadiennes à réussir, et notre équipe enthousiaste travaille à soutenir et accompagner leurs propriétaires d’un océan à l’autre.
Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial Holdings Limited.
Nous aimons notre entreprise et nous pensons que vous l’aimerez aussi!
Risk Services Operations, Efficiency & Effectiveness Technical Lead
Top Benefits
About the role
What it’s like to be a Northbridge Risk Services Operations, Efficiency & Effectiveness Technical Lead
As a Risk Services Operations, Efficiency & Effectiveness Technical Lead, you’ll be instrumental in delivering technical solutions that enhance operational efficiency across Risk Services. You’ll lead the development and integration of SAAS platforms and APIs, collaborate with business stakeholders to gather and translate requirements, and oversee testing strategies to ensure seamless system performance. You’ll also guide rollout plans, analyze workflows, and act as a technical subject matter expert—all while staying ahead of industry trends and supporting our broader business goals.
We want your talent!
If you are great at:
- Communicating effectively with both technical and business stakeholders
- Managing multiple priorities and delivering results in a fast-paced environment
- Leading cross-functional teams and fostering collaboration
- Solving complex problems with innovative technical solutions
- Working independently and taking initiative
You have:
- Post-secondary education in Computer Science, Business Administration, or a related field—or equivalent experience
- 5–7 years of experience in business systems or technical solution delivery
- Proven ability to design, develop, and maintain APIs
- Strong understanding of operational procedures, reporting tools, and workflows
- Knowledge of insurance and technical systems; Property & Casualty Insurance experience is a plus
- Experience working in PC-oriented environments
- Bilingualism in English and French (an asset)
We really mean it when we say we put you first. Here are a few ways how:
- Hybrid work! You get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
- Financial wellness. We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
- Health & well-being. We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
- Career growth. We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, leadership training, and mentoring programs.
- Community impact. NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.
Who we are:
We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.
At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.
About Northbridge Financial Corporation
Northbridge Financial Corporation (NBFC) is a leading commercial property and casualty insurance group that has helped protect Canadian businesses for 100 years. We offer a wide range of innovative solutions through our Northbridge Insurance, TruShield Insurance, and Federated Insurance brands.
We’re passionate about protection, prevention and progress – for our customers, and in our communities. Our exceptional service and extensive offerings help Canadian businesses succeed, while our enthusiastic team works to support and uplift our neighbours from coast to coast to coast.
We’re proud to be 100% Canadian and are wholly owned by Fairfax Financial Holdings Limited.
We love where we work and think you will too!
...................................................................................
La Corporation financière Northbridge (la Financière Northbridge) est un chef de file en assurance de dommages des entreprises qui contribue à protéger les entreprises canadiennes depuis 100 ans. Nous offrons une vaste gamme de solutions novatrices sous les marques Northbridge Assurance, TruShield Assurance et Les assurances Federated.
Nous avons à cœur tout ce qui touche à la protection, à la prévention et au progrès, tant chez nos clients que dans nos collectivités. Notre service exceptionnel et notre large éventail de solutions novatrices aident les entreprises canadiennes à réussir, et notre équipe enthousiaste travaille à soutenir et accompagner leurs propriétaires d’un océan à l’autre.
Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial Holdings Limited.
Nous aimons notre entreprise et nous pensons que vous l’aimerez aussi!