Job Code: 25OCT74

Office, Clerical, Technical

CAREER OPPORTUNITY:

ICT INFRASTRUCTURE & DATA PROTECTION SPECIALIST

ABOUT THE UPPER GRAND DISTRICT SCHOOL BOARD (UGDSB)

The UGDSB employs a team of approximately 4,000 dedicated staff who serve more than 35,000 students attending a variety of programs across 66 elementary and 11 secondary schools as well as continuing education and adult learning centres in the counties of Dufferin, Wellington, and the City of Guelph. The UGDSB covers the ancestral and treaty lands of the Mississaugas of the Credit, the Six Nations of the Grand River, and Saugeen Ojibway Nation.

The UGDSB is committed to supporting student achievement and well-being through our team of dedicated staff and strong learning communities, always striving to meet the diverse needs of our students. Our employees are empowered to contribute in meaningful ways to the success of our students and the greater organization.

THE OPPORTUNITY

The Upper Grand District School Board is seeking a dynamic individual to join our team for a permanent full-time opportunity in the ICT Infrastructure & Data Protection Specialist role. This is a 12-month position to commence as soon as possible.

Reporting to the Manager of ICT Infrastructure, the ICT Infrastructure & Data Protection Specialist administers and optimizes the organization's IT data protection infrastructure, ensuring compliance with security standards and alignment with organizational goals. Responsibilities include maintaining on-premises and cloud data centers, developing PowerShell scripts, and providing Tier-2 technical support.

The role also involves managing data protection strategies, monitoring backup processes, enforcing policies, supporting disaster recovery plans, and conducting training programs. Additionally, the specialist supports risk assessments, audits, and incident response efforts, while mentoring team members and staff to enhance data protection capabilities.

**LOCATION:**Guelph Board Office (500 Victoria Road N, Guelph, ON)

HOURLY RATE**:Base Hourly rate:** $30.93 to $37.66 per hour; wage rate effective September 1, 2025

• Labour market adjustment of 24% to be applied to base hourly rate; hourly rate

inclusive of market adjustment is $38.35 to $46.70 per hour

• labour market adjustment may fluctuate based on local market.

**FTE/HOURS:**1.0 FTE (35 hours per week)

**BOARD INFORMATION:**12-month position; Permanent full-time; OCT Union

Responsibilities:

Responsibilities include but are not limited to tasks and duties in the following areas:

• ICT Infrastructure and Data Centre Management
• Data Protection
• IT Service Management
• Tier 1 and Tier 2 ICT Support
• Compliance
• Technical Documentation and Training
• Perform other duties as assigned to grow and develop as an IT professional

Experience and Qualifications:

• Post-Secondary Degree / Diploma in Computer Engineering, Electric Engineering, or another related technical field with 3 years of appropriate experience; or 5 years combined education and/or experience deemed equivalent by the board. Post Secondary Degree in a related field preferred.
• 2+ years of experience in IT support, including field and desk-side support.
• Proven experience in troubleshooting and resolving hardware and software issues.
• 3+ years of experience in administering and managing, identity and access management (IAM), systems management, IT service management (ITSM), virtual environment, Disaster Recovery, and Tier-2 ICT support.
• 3+ years of experience in administering and managing Azure Entra ID and Microsoft 365 administration, including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Knowledgeable in Microsoft Power Platform & Proficient in Windows server, Windows desktop, macOS and ChromeOS operating systems.
• Experience with network administration and support, monitoring cloud platforms for security threats and vulnerabilities using security tools and services.
• Proven ability to provide technical support and guidance to end-users and IT staff, troubleshooting advanced technical issues.
• Hands-on experience with power protection solutions (generator, UPS and PDU) to ensure continuous operation during power outages.
• Experience utilizing out-of-band management tools to monitor and manage server hardware remotely.
• Experience supporting incident response efforts, conducting root cause analysis and implementing long-term solutions.
• Skilled in data backup, disaster recovery, and incident response & experienced in data protection, risk assessment, and regulatory compliance.
• Knowledge of ITIL and CIS Controls and experience with IT & infrastructure project support and vendor coordination.
• Experienced in system integration, bug resolution , audit support, and proactive system optimization.
• Proficient in creating technical documentation and delivering training programs.
• Experienced in mentoring junior staff and guiding support teams.
• Certificates such as Microsoft Certified: Azure Administrator Associate, CompTIA A+ , CompTIA Network, ITIL Foundation Certification, Google Cloud Certified – Professional Cloud Architect, Veeam Certified Architect (VMCA) preferred.
• Proficient in TOPdesk ITSM, Microsoft Intune MDM, PowerShell automation, Azure Site Recovery, and Veeam backup systems. Experienced with Hyper-V, Azure Arc, Microsoft Power Platform, and Microsoft Defender suite. Skilled in Ansible, Terraform, CyberArk, and Keeper Security for automation and privileged access management.

APPLICATION DETAILS

Internal Applicants**:** Internal Candidates (current UGDSB employees)are invited to email their cover letter and resume in PDF format to , specifying ‘JobCode 25OCT74**'in the subject line, nolaterthan4:00p.m.onNovember 11, 202****5**.

External Applicants: Applicants from external candidates (non-UGDSB employees) are accepted exclusively through . To submit your application, click the “Apply” button at the top of the page or visit: nolaterthan4:00p.m.on November 11, 2025.

While we thank all applicants for their interest in working for the UGDSB, we wish to advise that only those selected for an interview will be contacted.

Please note: An original Vulnerable Sector Check (VSC) must be provided prior to the commencement of employment (if the successful candidate is external). The VSC must be dated within 6 months of the start date of employment. For further information, refer to the UGDSB's for requirements.

INCLUSIVE RECRUITMENT & HIRING

Employment Equity

The UGDSB is committed to disrupting systemic racism and oppression in all of its forms. We are committed to building a diverse staff that is reflective of and adds value to the community and students we serve. We actively encourage applications from members of groups who have historically and/or currently experience marginalization and/or barriers to equity, including, but not limited to:

• First Nations, Inuit, and Métis peoples, and all other Indigenous peoples
• Persons of marginalized sexual orientations, gender identities, and gender expressions
• Members of groups that commonly experience discrimination based on race, ancestry, ethnicity, colour, religion and/or spiritual beliefs, or place of origin.
• Persons with visible and/or invisible disabilities

At UGDSB, we recognize that many of the identities listed above do not exist in a single form and are often intersecting, creating complex and unique experiences for applicants. We value the contributions that each person brings and are committed to creating and maintaining an environment where everyone can participate fully, thrive, and reach their full potential. Please visit to find out more about equity, diversity and inclusion at the UGDSB.

Accommodation & Accessibility

We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. If you require accommodation at any phase of the recruitment process, please contact .

November 5, 2025