Top Benefits
About the role
Job Description
What is the opportunity?
Shareholder Services is responsible for maintaining the records for investors of various Investment Companies that offer investments such as Pooled Funds, Link Notes, Hedge Funds, Asset Allocations and Mutual Funds. Along with maintaining records, reporting is provided to unit-holders, all in accordance with government policies, tax laws and national policies.
This a great opportunity where you will learn the business requirements and processes of new clients and existing clients on the Record Keeping system, Unitrax in Shareholder Services. You will be collaborating with internal stakeholders and bridging the gaps between the clients and RBC IS teams to solution the client’s need and you will assist in setup and support in implementation.
What will you do?
- Review of client’s prospectuses, Offering Memorandum (OM) and business requirements to support new onboarding clients and new and on-going fund launches for Shareholder Services Systems.
- Funds setup of Mutual, Linked notes, Segregated funds, Asset allocation models
- Ensure the clients investments set up and table maintenance of the record keeping systems are kept up to date and accurate.
- Funds setup of Mutual, Asset allocation, Linked notes and Segregated funds
- Manage tasks/projects from end-to-end for special Fund Events - fund mergers, fund terminations and Dealer Cusip rollovers for Shareholder Services.
- Client facing to work with our clients and internal partners to ensure all requirements are gathered upfront for Shareholder Services.
- Ownership of Documentation Operating Procedures for new/conversion clients.
- Day-to-day research & resolution of problems affecting operations units
- Effectively liaise with the system Vendors to provide timely and accurate support to our Business Partners.
What do you need to succeed?
Must-have
- Post Secondary Education
- 5 years’ experience in Mutual Fund Industry
- Strong knowledge of the Unitrax, existing functionality, table and schedule structure,
- query functions, daily jobs etc.
- Knowledge of link notes, segregated /insurance funds and ESG/FundSERV
- Analytical thinking / problem solving and testing productions issues
- Must possess excellent communications (written & oral) and presentation skills.
- Organizational skills to work with various stakeholders.
Nice to have
- Completion of the Mutual Funds Operations Course recommended
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
- Opportunity to obtain hands-on experience throughout your role
- Working with an exciting, close-knit, supportive & dynamic group
- Opportunity to collaborate with other business segments within the bank
- Excellent career development and progression opportunities
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
Job Skills
Active Learning, Adaptability, Business Appraisals, Business Solutions, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements, Training People
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-17
Application Deadline:
2025-10-31
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Top Benefits
About the role
Job Description
What is the opportunity?
Shareholder Services is responsible for maintaining the records for investors of various Investment Companies that offer investments such as Pooled Funds, Link Notes, Hedge Funds, Asset Allocations and Mutual Funds. Along with maintaining records, reporting is provided to unit-holders, all in accordance with government policies, tax laws and national policies.
This a great opportunity where you will learn the business requirements and processes of new clients and existing clients on the Record Keeping system, Unitrax in Shareholder Services. You will be collaborating with internal stakeholders and bridging the gaps between the clients and RBC IS teams to solution the client’s need and you will assist in setup and support in implementation.
What will you do?
- Review of client’s prospectuses, Offering Memorandum (OM) and business requirements to support new onboarding clients and new and on-going fund launches for Shareholder Services Systems.
- Funds setup of Mutual, Linked notes, Segregated funds, Asset allocation models
- Ensure the clients investments set up and table maintenance of the record keeping systems are kept up to date and accurate.
- Funds setup of Mutual, Asset allocation, Linked notes and Segregated funds
- Manage tasks/projects from end-to-end for special Fund Events - fund mergers, fund terminations and Dealer Cusip rollovers for Shareholder Services.
- Client facing to work with our clients and internal partners to ensure all requirements are gathered upfront for Shareholder Services.
- Ownership of Documentation Operating Procedures for new/conversion clients.
- Day-to-day research & resolution of problems affecting operations units
- Effectively liaise with the system Vendors to provide timely and accurate support to our Business Partners.
What do you need to succeed?
Must-have
- Post Secondary Education
- 5 years’ experience in Mutual Fund Industry
- Strong knowledge of the Unitrax, existing functionality, table and schedule structure,
- query functions, daily jobs etc.
- Knowledge of link notes, segregated /insurance funds and ESG/FundSERV
- Analytical thinking / problem solving and testing productions issues
- Must possess excellent communications (written & oral) and presentation skills.
- Organizational skills to work with various stakeholders.
Nice to have
- Completion of the Mutual Funds Operations Course recommended
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
- Opportunity to obtain hands-on experience throughout your role
- Working with an exciting, close-knit, supportive & dynamic group
- Opportunity to collaborate with other business segments within the bank
- Excellent career development and progression opportunities
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
Job Skills
Active Learning, Adaptability, Business Appraisals, Business Solutions, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements, Training People
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-17
Application Deadline:
2025-10-31
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.