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Senior Staff Technical Program Manager

Kanata, Ontario
Senior Level
full_time

About the role

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Warner Bros. Discovery's DTC technology and product organization sits at the intersection of tech, entertainment, and everyday utility. We are continuously

leveraging

new technology

to build immersive and interactive viewing experiences. Our platform covers everything from search, catalog, and video transcoding, to personalization, global subscriptions, and more. We are committed to delivering quality user experiences, ranging from video streaming to applications across connected TV, mobile, web and consoles. As a pure tech organization, we are essential to Warner Bros. Discovery’s continued growth, building world-class products from the ground-up for our iconic brands like HBO Max, Discovery Channel, CNN, Food Network, HGTV, Eurosport,

MotorTrend

, and many more.

 

 

We are hiring

a

Senior

S

taff

Technical Program Manager

to join our team,

providing global support across NOAM/ LATAM/ EMEA/ APAC .

The Global Partner Integration Team, within the DTC Global Platform Team, owns and manages Go to Market partner integrations for WBD. These integrations focus on back-office systems, such as authentication, shared identity,

billing

and entitlement services, along with apps paces on affiliate owned equipment (Set top boxes). These integrations enable our partners to sell or bundle our services to their

customers and

allow those customers access throughout our experiences. This team works with external affiliates and partners through the lifecycle of the integration, along with internal engineering, distribution,

product

and other stakeholder teams to efficiently launch these integrations.

 

 

Responsibilities

 

 

 

As a TPM, your primary responsibility is to ensure the

timely

delivery of well-designed, well-scoped, high-quality software that meets and exceeds customer expectations. You do this by combining the skillset of a program manager with the technical acumen and experience of an engineer,

architect

or technical product owner. 

 

 

The ideal candidate creates project milestones,

secures commitments,

spots edge cases,

identifies

and

monitors

risks, cross-team dependencies,

and scope creep. You track and report on delivery status against planned milestones and dates. You regularly engage with internal and external stakeholders

, review metrics & data and

monitor

operations within the integration program. 

 

 

The ideal candidate is a strong self-starter and therefore can drill into business data and research results to

identify

clear direction and focus for their tasks,

projects

and programs.

You

continue to move forward in the face of ambiguity and imperfect knowledge. 

 

 

 

The ideal candidate has had experience working with multiple partners/ vendors and

maintaining

partner relationships.

You

have

demonstrated

experience leading

small to medium

projects.

You

have experience in project management and agile development methodologies with a proven

track record

of delivering results. 

 

 

 

Requirements

 

  • Bachelor’s degree with

    10+

    years of experience in project management in the technology realm

  • Lead planning,

    execution

    and delivery of

    strategic & complex

    pro

    grams

    across multiple teams (product and technology) around the world

  • Anticipate bottlenecks, provide escalation management,

    anticipate

    and make trade-offs.

  • You have a solid understanding of software development methods like CI/CD, Agile Scrum, Waterfall, etc.

  • You have shipped multiple

    strategic & complex

    projects

    with cross-team

    dependencies

    and used data to assess their impact.

  • You have experience

    taking full ownership

    with all phases of project delivery from concept to production, including defining features and deliverables, securing team commitments,

    establishing

    a project charter, handling all

    communication

    and reporting, overseeing development & deployment, and performing retrospective assessment using data and key performance indicators.

  • You have

    demonstrated

    the ability to make decisions for more than one project or program area showing that your judgment is fungible, and you must be able to handle more than one project simultaneously and successfully.

  • You have repeatedly

    demonstrated

    the ability to understand organizational and corporate goals and ensured that your projects delivered what was

    required

    to hit these goals.

  • You MUST have experience with JIRA, Confluence, Smartsheet and Microsoft Suite of products.

  • Travel

    may be

    required

    both international and domestic averaging about 5%

  • Must have the legal right to work in the country hired.

 

 

Competencies

 

  • Proactive Problem-solving: First and foremost, you are a problem-solver. You work tirelessly to keep work streams on track, to unblock software development, and to ensure that the best possible outcome is achieved for the business. You are eager, confident, and able to use all the tools at your disposal to solve whatever problems crop up.

  • Active Learning: You are here to learn and grow. Your industry knowledge will never be complete, and you are hungry to learn more and to share what you have learned with your peers and the team(s) that you influence.

  • Efficient & Effective: You are here to solve business problems and help our customers, not to prepare reports or oversee meetings. You find the most effective way to use our precious internal resources to achieve the best

    outcome. You find the most effective means to communicate clearly and concisely

    to

    all interested stakeholders. You are a simplifier and a productivity multiplier for others around you.

  • Exemplary

    Communication:

    Your written and verbal communication skills are top notch.

    Y

    ou

    are managing

    meetings

    independently &

    effectively

    across multiple business and technical teams

    ,

    driving

    team planning and status discussions, and

    producing

    clear verbal and written communication such as meeting notes and team status

    to team members,

    executives

    and external partners

    .

    You

    can

    adapt your language and style

    of communication depending on the audience. You can

    articulate decisions that have been made

    .

    You communicate through data, dates, and facts using narrative and emotion judiciously.

  • Adaptable: You communicate clearly, analyze technical designs, organize project timelines, secure commitments, manage risks,

    identify

    the critical path, spot edge cases, triage bugs, review metrics & data, and

    monitor

    launch

    operations. You switch effortlessly between these modes adapting yourself to the needs of your work streams.

  • Self-starter: You are a strong self-starter and therefore have the ability to drill into business data and research results to identify clear direction and focus for your projects and programs.

    You continue to move forward in the

    face of ambiguity and imperfect knowledge. You do not suffer from “analysis paralysis.”

  • Open & Decisive: You proactively share information to teach and inform your stakeholders.

    You are valued for the decisions that you make in pursuit of your program.

    You are driven by your own impact, the positive outcomes that

    you drive. You share freely all that you learn so that others around you can be more effective.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at

www.wbd.com/guiding-principles/

along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

About Warner Bros. Discovery

Entertainment Providers
10,000+

Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines WarnerMedia’s premium entertainment, sports and news assets with Discovery’s leading non-fiction and international entertainment and sports businesses.

****Please be aware of recruitment scams by individuals posing as employers and encouraging candidates to apply for, interview and/or accept nonexistent job opportunities as a means to solicit personal information or money. The online scammers have become much more sophisticated in their attempts to lure victims.

Employment opportunities and job offers at Warner Bros. Discovery will always come from our Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. WBD does not extend job offers via email or on any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @wbd.com. A valid link for employment with Warner Bros. Discovery can be found at https://careers.wbd.com/global/en.

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