Top Benefits
Employee Stock Option Plan
Health and dental coverage via Sunlife
Flexible hybrid workplace plan
About the role
Who you are
- 8+ years of software engineering experience, with at least 2 years building production AI features that customers actually paid for (not just prototypes)
- Proven experience at a SaaS company, navigating ambiguity and establishing AI best practices
- Strong full-stack engineering fundamentals
- Deep hands-on expertise with AI APIs, prompt engineering, RAG implementation, and evaluation frameworks
- Experience mentoring engineers and driving adoption of new technical practices across a team
- Demonstrated ability to make architectural decisions that balance innovation with pragmatism
- You can clearly articulate when not to use AI and how to evaluate whether AI features are actually working
- Production experience integrating LLMs into existing application architectures
- Knowledge of AI frameworks like LangChain, Pydantic, LlamaIndex for building reliable AI features
- Deep understanding of prompt engineering, context management, and structured output for business applications
- Experience with model evaluation, A/B testing, performance monitoring, and quality assurance for AI features
- Knowledge of when to use RAG vs fine-tuning vs prompt engineering
- Experience leading the cultural shift to AI-first development practices within an existing team
- Experience with PHP/Laravel and MySQL
- Data engineering background: ETL pipelines, vector databases, embedding management
- Deployment expertise: Containerization, cloud platforms (AWS/GCP), monitoring AI systems in production
- Prior experience in B2B SaaS platforms serving enterprise customers
- We welcome applicants from all walks of life. Even if you don’t feel you meet every requirement listed, we would still love to hear why you think you would be an awesome addition to our team, and we encourage you to apply
What the job involves
- Optix is seeking a Technical Lead to guide our engineering team through the shift to an AI-first product and development culture—serving as both a hands-on builder and technical mentor
- In this role, you'll split your time between building AI-powered features yourself and establishing the technical foundation for how AI integrates across our product and team practices
- You'll make architectural decisions, mentor engineers, and partner directly with our Head of Product to translate product vision into technical reality
- You’ll collaborate directly with the leadership team to ensure Optix not only builds world-class AI capabilities but also does so with a sustainable, scalable engineering culture where AI-first thinking becomes second nature
- This is a unique opportunity to shape transformation in a profitable SaaS company as we evolve from a rules-based automation platform into a conversational, agentic workspace management system
- Technical Leadership:
- Partner with our Head of Product to translate business objectives into technical AI solutions and architectural decisions
- Establish evaluation frameworks and quality standards for AI feature development
- Mentor our engineering team, building their AI capability and driving adoption of AI-first development practices
- Guide technical decisions on model selection, integration patterns, and system architecture
- Hands-On Development:
- Design and build AI-powered features including intelligent sales widgets, automated message generation, and predictive workflow optimization
- Architect scalable AI systems that integrate seamlessly with our existing automations platform
- Implement monitoring and evaluation infrastructure to continuously improve AI feature performance
- Identify opportunities to leverage AI across our platform for maximum customer impact
-
- Stock options and commission structure
Benefits
- Strong Employee Stock Option Plan offering
- Excellent health and dental coverage program provided by Sunlife
- Mission-driven workplace experience with a positive, collaborative and supportive team culture
- Personal and professional growth opportunities
- Healthy snacks and locally roasted coffee – slow pour is our jam
- Weekly team lunches and socials
- Annual health and fitness credit
- Fun offsite activities that allow us to reconnect as a team
- A beautiful, waterfront Gastown office and a flexible hybrid workplace plan
About Optix
Hospitals and Health Care
51-200
The Inland Group of Companies is comprised of IDS, Inland Technologies, and Quantem Aviation Services. The Inland Group of Companies is a multi-national collective of premier aviation services providers. Each company is highly specialized in their field of expertise with proven track records of providing safe, efficient, and cost-effective aviation services.
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Top Benefits
Employee Stock Option Plan
Health and dental coverage via Sunlife
Flexible hybrid workplace plan
About the role
Who you are
- 8+ years of software engineering experience, with at least 2 years building production AI features that customers actually paid for (not just prototypes)
- Proven experience at a SaaS company, navigating ambiguity and establishing AI best practices
- Strong full-stack engineering fundamentals
- Deep hands-on expertise with AI APIs, prompt engineering, RAG implementation, and evaluation frameworks
- Experience mentoring engineers and driving adoption of new technical practices across a team
- Demonstrated ability to make architectural decisions that balance innovation with pragmatism
- You can clearly articulate when not to use AI and how to evaluate whether AI features are actually working
- Production experience integrating LLMs into existing application architectures
- Knowledge of AI frameworks like LangChain, Pydantic, LlamaIndex for building reliable AI features
- Deep understanding of prompt engineering, context management, and structured output for business applications
- Experience with model evaluation, A/B testing, performance monitoring, and quality assurance for AI features
- Knowledge of when to use RAG vs fine-tuning vs prompt engineering
- Experience leading the cultural shift to AI-first development practices within an existing team
- Experience with PHP/Laravel and MySQL
- Data engineering background: ETL pipelines, vector databases, embedding management
- Deployment expertise: Containerization, cloud platforms (AWS/GCP), monitoring AI systems in production
- Prior experience in B2B SaaS platforms serving enterprise customers
- We welcome applicants from all walks of life. Even if you don’t feel you meet every requirement listed, we would still love to hear why you think you would be an awesome addition to our team, and we encourage you to apply
What the job involves
- Optix is seeking a Technical Lead to guide our engineering team through the shift to an AI-first product and development culture—serving as both a hands-on builder and technical mentor
- In this role, you'll split your time between building AI-powered features yourself and establishing the technical foundation for how AI integrates across our product and team practices
- You'll make architectural decisions, mentor engineers, and partner directly with our Head of Product to translate product vision into technical reality
- You’ll collaborate directly with the leadership team to ensure Optix not only builds world-class AI capabilities but also does so with a sustainable, scalable engineering culture where AI-first thinking becomes second nature
- This is a unique opportunity to shape transformation in a profitable SaaS company as we evolve from a rules-based automation platform into a conversational, agentic workspace management system
- Technical Leadership:
- Partner with our Head of Product to translate business objectives into technical AI solutions and architectural decisions
- Establish evaluation frameworks and quality standards for AI feature development
- Mentor our engineering team, building their AI capability and driving adoption of AI-first development practices
- Guide technical decisions on model selection, integration patterns, and system architecture
- Hands-On Development:
- Design and build AI-powered features including intelligent sales widgets, automated message generation, and predictive workflow optimization
- Architect scalable AI systems that integrate seamlessly with our existing automations platform
- Implement monitoring and evaluation infrastructure to continuously improve AI feature performance
- Identify opportunities to leverage AI across our platform for maximum customer impact
-
- Stock options and commission structure
Benefits
- Strong Employee Stock Option Plan offering
- Excellent health and dental coverage program provided by Sunlife
- Mission-driven workplace experience with a positive, collaborative and supportive team culture
- Personal and professional growth opportunities
- Healthy snacks and locally roasted coffee – slow pour is our jam
- Weekly team lunches and socials
- Annual health and fitness credit
- Fun offsite activities that allow us to reconnect as a team
- A beautiful, waterfront Gastown office and a flexible hybrid workplace plan
About Optix
Hospitals and Health Care
51-200
The Inland Group of Companies is comprised of IDS, Inland Technologies, and Quantem Aviation Services. The Inland Group of Companies is a multi-national collective of premier aviation services providers. Each company is highly specialized in their field of expertise with proven track records of providing safe, efficient, and cost-effective aviation services.