JOB DESCRIPTION:
POSITION TITLE: Production Support

REPORTING TO: Production Manager

DATE LAST REVISED: March 2026

General Accountability

Reporting directly to the Production Manager, Production Support is responsible for working the production line as instructed and strictly following all health and safety guidelines. Production Support personnel operate and maintain the production line equipment in accordance with Company protocols.

Specific Accountabilities:

• Adherence to product quality and safety standards
• Possess a positive attitude
• Willingness to try/ adapt
• Maintain all aspects of our food safety program to ensure compliance with CFIA
• Push, pull, lift, move and stack product through various machines
• Monitor the assembly line and removing faulty products
• Work on the production line and meeting production targets
• Train new team members
• Assist in other area where needed
• Report any issues to the supervisor on duty
• Maintain tidy, clean work environment
• Follow policies and GMP’s
• Other duties as required

Health and Safety Accountabilities:

• Must follow the protocols for attire and GMP’s when entering the manufacturing facility
• Ensure uniforms are held to standard
• Report any incidents or accidents to the Production Manager
• Ensure Fragrance Free Policy is being followed

Skill and Attributes:

• Strong team-oriented approach to tasks
• Detail oriented as it pertains to execution of daily tasks
• Positive outlook with a history of proven dependability and commitment
• Strong attention to detail
• Accept/provide feedback where required
• Willingness to strictly adhere to company policies and procedures
• Able to perform basic mathematical calculations
• Understand Food Safety
• Positive attitude
• Highly organized
• Strong sense of quality
• Must be able to work a flexible schedule including mornings, afternoons, evenings, and holidays

Qualifications, Education, Experience:

• High School Diploma
• Food Manufacturing experience
• Some mechanical knowledge
• Able to lift 20-50 pounds

Working Conditions:
Physical Effort: Work activities require some periods of physical effort. Work includes frequent standing, stooping, and bending and requirement to occasionally lift and carry large or heavy objects.

Physical Environment: Work environment contains only occasional exposure to mild unpleasant or disagreeable conditions with a remote possibility of risk of accident or health hazards.

Sensory Attention: Work activities involve need to concentrate for intermediate durations at a time with some tasks requiring close attention. The need for detailed or precise work is moderate.

Mental Stress: Occasional exposure to one or more mental pressures, though the mental stress would not be noticeably disruptive. Work is repetitious and related unpleasant stress reaction is not typically strong.

Please note: The above statement reflects the general details considered necessary to describe the principal functions of the job identified and shall not be considered as a conclusive description of all work required in the position. This job description may be subject to change in order to meet organizational, client or operational requirements.