Location:  Remote (Eastern time - Newfoundland time), Canada

Reports to:  CEO

Salary: $180K -$250k CAD/year + options

About HeyOrca

HeyOrca is a social media management tool built for teams and agencies. We help social media managers create, collaborate on, and publish content that builds engaged communities. We’re profitable, and growing — and we’re looking for a hands-on Director of Engineering to help us scale to the next level.

The Role

As Director of Engineering, you will lead, grow, and inspire our engineering team while staying close to the code and architecture. You’ll shape our technical vision, build scalable systems, and create an environment where developers can do their best work. Your focus will be on people leadership—coaching, supporting, and building a strong team—while guiding the technical direction that takes us to the next level. Ideal for someone who thrives on guiding teams while staying engaged with the technical challenges of a growing SaaS platform.

Key Responsibilities

People Leadership & Team Development

• Lead, mentor, and grow engineering managers, tech leads, and senior ICs.
• Own team structure, hiring plans, performance management, and career progression.
• Foster a culture of learning, ownership, and accountability where people are supported and challenged to grow.
• Coach managers and senior ICs to build leadership depth within the team.

Technical Vision & Hands-On Leadership

• Set and maintain a long-term technical vision that balances the development of new features with systems maintenance and improvements to ensure the overall health of the product and codebases.
• Stay engaged with code and architecture: review designs, contribute to technical decisions, and occasionally code for complex or critical initiatives.
• Partner with principal developers to maintain technical excellence and system health (performance, scalability, and maintainability).

Architecture & Systems Oversight

• Oversee key architectural decisions for our SaaS platform to ensure scalability, reliability, and performance.
• Oversee security, data privacy, and compliance (e.g., GDPR, SOC2 readiness).

Execution & Delivery

• Own engineering-wide planning cadences, rituals, retrospectives, and key processes such as quality assurance and release mechanisms.
• Define and track engineering OKRs and KPIs to inform decision-making.

Process & Organizational Design

• Design the engineering org to scale with the product and business (e.g., structure, leadership bench, hiring plans).
• Continuously evolve processes to improve velocity, communication, and clarity across teams.

Innovation & Continuous Improvement

• Encourage experimentation and the adoption of new tools, frameworks, and approaches where they add value.
• Build a culture of continuous learning — supporting mentorship, knowledge-sharing, and skill development for engineers at all levels.

Cross-Functional & Executive Collaboration

• Partner closely with Product and the CEO to align technical priorities with business goals.
• Communicate technical strategy, progress, and challenges to executives, the board, and (when needed) customers.
• Act as a bridge between engineering and business, translating technical realities into clear business impact.

DevOps & Incident Management

• Own uptime, incident response, and operational resilience in partnership with leads.
• Promote modern DevOps practices and automation to improve deployment speed, system reliability, and team efficiency.

What We're Looking For

• Proven experience leading engineering teams and developing leaders in a SaaS company (ideally at the Director or Senior Engineering Manager level).
• Hands-on technical depth — able to review architecture, guide design trade-offs, and (when needed) contribute code.
• Experience scaling a multi-tenant B2B SaaS platform (bonus if familiar with agency-focused or collaboration tools).
• Strong background in modern web development stacks (e.g., React, Node.js, Laravel/PHP, AWS).
• Demonstrated success in scaling teams, processes, and technical platforms for growth.
• Passion for people development — you care deeply about mentoring engineers and helping managers become great leaders.
• Excellent cross-functional collaboration skills; you can partner with product, and business stakeholders to drive outcomes.
• Executive-level communication — you can represent engineering to leadership, the board, and customers.
• Bias for action with the ability to balance speed, quality, and long-term technical health.

What You’ll Love About Us

At HeyOrca, we’re passionate about fostering a culture of innovation, collaboration, and inclusivity. We value your creativity and expertise and believe in building products that make a difference for our users.

We are committed to building a collaborative workplace where every team member feels empowered and valued. At HeyOrca, your perspective matters, and your contributions will shape the future of social media management.

Some of our perks include:

• 3 weeks vacation
• 2 weeks Christmas holiday
• Day off on your birthday
• $500 home-office allowance
• $300 ergonomic assessment allowance
• $500 yearly Orca wellness plan
• 5% RRSP matching
• $1000/year personal development allowance

At HeyOrca, we are committed to building a diverse and inclusive workplace where every team member feels valued and empowered. We believe that our differences make us stronger and drive innovation. We welcome applications from people of all backgrounds, experiences, and perspectives. HeyOrca is an equal opportunity employer, and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please note that we will only communicate with our job applicants by using @heyorca.com domains and no-reply@collage.co email. We will never contact applicants from any other email address. We will never ask for money or private information like SIN from potential employees. Be cautious of any unauthorized solicitations. You may view the most current and accurate job postings at HeyOrca by visiting https://www.heyorca.com/careers .