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Director - FT Support Services

Thunder Bay, ON
CA$75,510 - CA$94,380/annual
Senior Level
Full-Time

Top Benefits

Comprehensive benefits package
HOOPP pension plan with employer contribution

About the role

Ref# 26NON025

1 ‑ Full Time ‑ Director

Support Services

Why Join Us?

·**Impactful Work:**Your leadership will directly influence the quality of care provided to our patients and the

efficiency of our operations, in a values based team environment.

·**Competitive Compensation:**We offer a comprehensive benefits package and competitive salary to attract

top talent.

·**Healthcare of Ontario Pension Plan (HOOPP):**We are proud to participate in the Healthcare of Ontario

Pension Plan (HOOPP), offering our employees the security and peace of mind that comes with having

access to a pension plan. We understand the importance of financial well‑being and believe that a strong

pension recognizes our employees, like you, and provides a stable foundation for your future as part of our

overall compensation package. When you join, you automatically contribute to the Plan each pay period. As

your employer, we also contribute $1.26 for every dollar you contribute.

Joining our team means that you will be an integral part of achieving our mission, vision and values.

**Our Mission:**We provide quality Care to Patients and Families, supported and advanced by research, innovation

and education that is responsive to the needs of the peoples of Northwestern Ontario.

**Our Vision:**Exceptional care for every patient, every time.

**Our Values:**Diversity, Compassion, Excellence, Innovation, Accountability

About the role:

The Hospital strives to deliver care that is centred on patients and families. Patient and Family Centred Care (PFCC)

is the provision of care that is respectful of, and responsive to individual patient/family preferences, needs, and values

and ensures that those values guide all decisions. Creating a caring environment for patients and families ensures

continuity of care and fosters a learning environment. Applicants are required to have a demonstrated knowledge,

understanding and commitment to this care philosophy.

Under the general direction of the Vice President, Facilities, Capital Planning and Support Services & CFO, the

Director of Support Services is responsible for the oversight and direction of the operation of Strategic Sourcing,

Stores, Housekeeping, Laundry and Linen Services, Portering, Nutrition Food Services and Medical Device

Reprocessing

EMPLOYMENT REQUIREMENTS:

*A degree in business, health administration or related field, or equivalent work experience and relevant leadership

experience in the health sector

*Minimum five (5) years of leadership experience at the Management and/or Director level

Skills/Abilities:

*Strong human resource and financial management skills

*Ability to benchmark key performance indicators for services and costs

*Possess intellectual processing skills to analyze data, identify root causes and solve ambigous problems

*Strong planning and performance management skills

*Ability to communicate and egage with staff to achieve desired outcomes

*Proficiency in business computer applicationsThe ability to bring this divergent knowledge together in order to

conceptualize the total service in relations of the Hospital's mission

Knowledge:

*Up‑to‑date knowledge of appropriate management and human resources principles and collective agreements

*Knowledge of the Facility Operations, Occupational Health and Safety Act and Regulations and other relevant

legislation pertinent to the role

*Knowledge of quality management systems and their importance in the healthcare setting

Salary Range: $75.510 to 94.380

The Health Sciences Centre strives to ensure the safety and security of the patients, visitors, employees and assets

financial and otherwise. All offers of employment to external candidates shall be conditional upon: a satisfactory

Criminal Records Check (CRC) where indicated, to ensure the absence of relevant criminal convictions; and proof of

full vaccinations approved by Health Canada to Occupational Health & Safety. Candidates will have demonstrated

adherence to the Hospital's Code of Conduct. Regular attendance at work is imperative, therefore, all applicants will

have to demonstrate a good attendance record to be considered for this position.

We are committed to fostering an inclusive, equitable, and accessible environment supporting diversity in our work

environment to provide quality care where all feel valued, respected, and supported. We are dedicated to building a

workforce reflective of the communities in which we live and serve and encourage Indigenous people, visible

minorities, and persons with disabilities to apply and self‑identify. Upon request, accommodations due to a disability

are available throughout the selection process. Additionally we are identified as an English/French speaking health

sciences centre and encourage bilingual candidates to apply.

If there are no qualified applicants for the above position, the Hospital may, at their discretion, train unqualified

individuals.

Interested applicants must submit a resume outlining relevant previous experience and training no later than

11:59p.m. onMonday, 13 April, 2026.

Internalapplicants may apply via the job posting page on the iNtranet.Externalapplicants must apply through our

website.

Posted: March 26, 2026

NON UNION

About Thunder Bay Regional Health Sciences Centre

Hospitals and Health Care
1001-5000

Thunder Bay Regional Health Sciences Centre has a Mission to deliver a quality patient experience in an academic health care environment that is responsive to the needs of the population of Northwestern Ontario. We are a recognized leader in Patient and Family Centred Care.

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