Onboarding compliance specialist - Bilingual
About the role
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
Onboarding Compliance Specialist - Bilingual
Bilingual (English/French required)
Job Summary
Under moderate supervision, the Onboarding Compliance Specialist ensures that First Student drivers, monitors, technicians, and staff remain compliant with all applicable federal, provincial, and contractual regulations. This role supports onboarding processes, maintains accurate compliance records, and provides training and guidance to location staff to ensure smooth integration and adherence to standards.
Key Responsibilities
Compliance Management
Maintain and update compliance data for assigned locations. Review all documents for accuracy before entry into the compliance system and resolve discrepancies in collaboration with location staff.
Training & Support
Train location staff on compliance programs, processes, and document requirements. Provide troubleshooting assistance for compliance platform challenges and escalate issues to the Driver Compliance Supervisor when necessary.
Collaboration & Confidentiality
Promote a safe and positive work environment while maintaining a high level of confidentiality. Communicate effectively and professionally with all stakeholders.
On-Site Support
Assist with on-site compliance activities as assigned and provide hands-on support during audits or peak periods.
Other Duties
Perform additional responsibilities as required to support compliance and onboarding objectives.
Minimum Requirements
- Excellent interpersonal and communication skills in English and French.
- Minimum 3 years of experience; transportation experience preferred.
- Strong understanding of compliance programs and federal/provincial requirements for commercial drivers.
- Ability to lead, train, and coach staff on compliance processes.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Strong organizational, analytical, and time management skills.
- Flexible and adaptable in a fast-paced environment.
- Ability to travel up to 50%.
- Valid driver's license.
Join our team and help ensure safety and compliance across our operations.
Apply today!
About First Student
As the leading pupil transportation solutions provider for school districts in North America, First Student provides the best start and finish to every school day. Our teams complete five and a half million student journeys each day, moving more students than all U.S. airlines combined. We operate more than 44,500 vehicles in 41 U.S. states and 8 Canadian provinces/territories.
What makes First Student the right choice for your school district's needs?
Our partnerships: We believe great transportation is always the result of close, trusted partnerships with the school districts we serve. Understanding that needs change sometimes throughout the school year, our goal is to remain responsive to your district's needs. We work closely with school districts to ensure the transportation solutions we provide represent a collective, forward-thinking response to the needs of your district and community.
Our engagement: We believe education offers a child – and their family – the foundation needed to lead a productive and successful life. We support education by making sure children have a safe and reliable way to get to and from school each day. Students start and end their school days with us, and we recognize the opportunity we have to impact each student’s day in a positive manner.
Our people: Our people are our advantage. With a team of highly-trained drivers and the industry’s strongest safety record, we’re able to leverage the best practices, technologies and processes needed to deliver quality, consistent service.
Visit http://www.firststudentinc.com for more information about how First Student is Caring for students, today, tomorrow, together.®
Onboarding compliance specialist - Bilingual
About the role
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
Onboarding Compliance Specialist - Bilingual
Bilingual (English/French required)
Job Summary
Under moderate supervision, the Onboarding Compliance Specialist ensures that First Student drivers, monitors, technicians, and staff remain compliant with all applicable federal, provincial, and contractual regulations. This role supports onboarding processes, maintains accurate compliance records, and provides training and guidance to location staff to ensure smooth integration and adherence to standards.
Key Responsibilities
Compliance Management
Maintain and update compliance data for assigned locations. Review all documents for accuracy before entry into the compliance system and resolve discrepancies in collaboration with location staff.
Training & Support
Train location staff on compliance programs, processes, and document requirements. Provide troubleshooting assistance for compliance platform challenges and escalate issues to the Driver Compliance Supervisor when necessary.
Collaboration & Confidentiality
Promote a safe and positive work environment while maintaining a high level of confidentiality. Communicate effectively and professionally with all stakeholders.
On-Site Support
Assist with on-site compliance activities as assigned and provide hands-on support during audits or peak periods.
Other Duties
Perform additional responsibilities as required to support compliance and onboarding objectives.
Minimum Requirements
- Excellent interpersonal and communication skills in English and French.
- Minimum 3 years of experience; transportation experience preferred.
- Strong understanding of compliance programs and federal/provincial requirements for commercial drivers.
- Ability to lead, train, and coach staff on compliance processes.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Strong organizational, analytical, and time management skills.
- Flexible and adaptable in a fast-paced environment.
- Ability to travel up to 50%.
- Valid driver's license.
Join our team and help ensure safety and compliance across our operations.
Apply today!
About First Student
As the leading pupil transportation solutions provider for school districts in North America, First Student provides the best start and finish to every school day. Our teams complete five and a half million student journeys each day, moving more students than all U.S. airlines combined. We operate more than 44,500 vehicles in 41 U.S. states and 8 Canadian provinces/territories.
What makes First Student the right choice for your school district's needs?
Our partnerships: We believe great transportation is always the result of close, trusted partnerships with the school districts we serve. Understanding that needs change sometimes throughout the school year, our goal is to remain responsive to your district's needs. We work closely with school districts to ensure the transportation solutions we provide represent a collective, forward-thinking response to the needs of your district and community.
Our engagement: We believe education offers a child – and their family – the foundation needed to lead a productive and successful life. We support education by making sure children have a safe and reliable way to get to and from school each day. Students start and end their school days with us, and we recognize the opportunity we have to impact each student’s day in a positive manner.
Our people: Our people are our advantage. With a team of highly-trained drivers and the industry’s strongest safety record, we’re able to leverage the best practices, technologies and processes needed to deliver quality, consistent service.
Visit http://www.firststudentinc.com for more information about how First Student is Caring for students, today, tomorrow, together.®