Business Operations Specialist
Top Benefits
About the role
Business Operations Specialist (18-month contract) Position Snapshot Business area: Purina Job title: Business Operations Specialist (18-month contract) Location: 2500 Royal Windsor Dr, Mississauga ON L5J 1K8 Hybrid
A Little Bit About Us As a company made up of pet owners, we believe that pets and people are better together. If you share our passion for pets and you're looking for a career where you can take ownership, collaborate and contribute to challenging, satisfying and meaningful work, then you are the type of person we want at Nestlé Purina PetCare Canada. We are a leader in the pet care and pet nutrition industry, producing Canada’s best loved brands including Beneful ®, Beyond ®, Dog Chow ®, Cat Chow ®, Fancy Feast®, Friskies®, Tidy Cats®, Pro Plan®, Purina ONE® and many more. Join us in enriching the lives of pets and the people who love them.
What to Expect: We are looking for a Business Operations Specialist to join our team on an 18-month contract. This position will support the administration of the Breeder Customer Loyalty Program (Pro Club) and act as the primary customer service contact for French-speaking Breeders. The specialist will provide support to the Breeder, Sales, and Marketing teams in various operational and administrative functions, including coupon reporting, Purchase Order creation, invoice approvals, and the coordination of business meetings.
A day in the life of a Business Operations Specialist Breeder Customer Service:
- Serve as the primary point of contact for French Breeder customers via the Pro Club Program hotline and email.
- Onboard new Breeders into the loyalty program.
Operations Support:
- Assist the Sales and Marketing teams with operational tasks, including coupon redemption reporting and compiling departmental news for bulletin circulation.
- Handle ad hoc tasks as required.
- Implement continuous process improvements based on feedback evaluations.
Budget Management:
- Create budget plans using the CRM tool and generate Administrative Purchase Orders.
- Produce monthly PFME reports and review offline tracking, providing reconciliation and advice to the Sales team as needed.
Team Meetings:
- Support the scheduling and execution of national meetings, including theme development, site selection, venue arrangements, meal planning, and awards night coordination.
- Coordinate team meetings and catering.
Role Requirements
- Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market
- Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market.
- 2 years of experience in an administrative or customer-facing role, ideally within a sales environment.
- Proficient in MS Office applications: Excel, PowerPoint, and Word.
- Post-secondary education in Business Administration or a relevant combination of education and experience.
- Excellent written and verbal communication skills, along with strong presentation and time management abilities.
- Proven track record of demonstrating initiative, adaptability, and the capacity to work independently while consistently achieving high-quality results in a fast-paced environment.
- Demonstrated ability in planning and organizing, with a successful track record of developing effective strategies to ensure efficient task completion.
- Passion for pets, such as participation in dog/cat competitions or similar, would be an asset.
Benefits
- Flexible and hybrid work arrangements
- Excellent training and development programs as well as opportunities to grow within the company
- Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
- Additional discounts on a variety of products and services offered by our preferred vendors and partnerships
- Bring your dog to work!
What You Need To Know We will be considering applicants as they apply, so please don’t delay in submitting your application.
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.
If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
About Nestlé
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future.
We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland.
Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020.
Our portfolio covers almost every food and beverage category –offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families.
House rules: https://nes.tl/HouseRules
Business Operations Specialist
Top Benefits
About the role
Business Operations Specialist (18-month contract) Position Snapshot Business area: Purina Job title: Business Operations Specialist (18-month contract) Location: 2500 Royal Windsor Dr, Mississauga ON L5J 1K8 Hybrid
A Little Bit About Us As a company made up of pet owners, we believe that pets and people are better together. If you share our passion for pets and you're looking for a career where you can take ownership, collaborate and contribute to challenging, satisfying and meaningful work, then you are the type of person we want at Nestlé Purina PetCare Canada. We are a leader in the pet care and pet nutrition industry, producing Canada’s best loved brands including Beneful ®, Beyond ®, Dog Chow ®, Cat Chow ®, Fancy Feast®, Friskies®, Tidy Cats®, Pro Plan®, Purina ONE® and many more. Join us in enriching the lives of pets and the people who love them.
What to Expect: We are looking for a Business Operations Specialist to join our team on an 18-month contract. This position will support the administration of the Breeder Customer Loyalty Program (Pro Club) and act as the primary customer service contact for French-speaking Breeders. The specialist will provide support to the Breeder, Sales, and Marketing teams in various operational and administrative functions, including coupon reporting, Purchase Order creation, invoice approvals, and the coordination of business meetings.
A day in the life of a Business Operations Specialist Breeder Customer Service:
- Serve as the primary point of contact for French Breeder customers via the Pro Club Program hotline and email.
- Onboard new Breeders into the loyalty program.
Operations Support:
- Assist the Sales and Marketing teams with operational tasks, including coupon redemption reporting and compiling departmental news for bulletin circulation.
- Handle ad hoc tasks as required.
- Implement continuous process improvements based on feedback evaluations.
Budget Management:
- Create budget plans using the CRM tool and generate Administrative Purchase Orders.
- Produce monthly PFME reports and review offline tracking, providing reconciliation and advice to the Sales team as needed.
Team Meetings:
- Support the scheduling and execution of national meetings, including theme development, site selection, venue arrangements, meal planning, and awards night coordination.
- Coordinate team meetings and catering.
Role Requirements
- Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market
- Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market.
- 2 years of experience in an administrative or customer-facing role, ideally within a sales environment.
- Proficient in MS Office applications: Excel, PowerPoint, and Word.
- Post-secondary education in Business Administration or a relevant combination of education and experience.
- Excellent written and verbal communication skills, along with strong presentation and time management abilities.
- Proven track record of demonstrating initiative, adaptability, and the capacity to work independently while consistently achieving high-quality results in a fast-paced environment.
- Demonstrated ability in planning and organizing, with a successful track record of developing effective strategies to ensure efficient task completion.
- Passion for pets, such as participation in dog/cat competitions or similar, would be an asset.
Benefits
- Flexible and hybrid work arrangements
- Excellent training and development programs as well as opportunities to grow within the company
- Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
- Additional discounts on a variety of products and services offered by our preferred vendors and partnerships
- Bring your dog to work!
What You Need To Know We will be considering applicants as they apply, so please don’t delay in submitting your application.
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.
If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
About Nestlé
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future.
We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland.
Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020.
Our portfolio covers almost every food and beverage category –offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families.
House rules: https://nes.tl/HouseRules