Project Lead, Trauma Informed Care - Temporary Full-Time
About the role
POSITION SUMMARY
The Lead, Trauma-Informed Care, provides expertise, facilitation, and strategic guidance to establish CHEO’s Trauma-Informed Care approach and practices. The Lead is responsible for understanding the organizational landscape, identifying strengths, gaps, opportunities, and risks, and translating these insights into a prioritized Trauma-Informed Care roadmap, change-readiness and implementation plan. The Lead engages with staff, medical staff, patients, family, and community perspectives to co-define a meaningful approach.
A recognized expert in Trauma-Informed Care, the Lead builds a plan and consistently models Trauma-Informed Care principles in all interactions, demonstrating safety, trust, collaboration, choice, and empowerment when engaging with staff, medical staff, patients, families, leaders, and partners. Acting as a bridge between organizational leadership, enabling partners, and people with lived experience, the Lead ensures recommendations are practical, aligned with organizational priorities, and grounded in equity and cultural safety.
MAIN RESPONSIBILITIES
Conduct an organization-wide assessment of Trauma-Informed and responsive practices, including policies, workflows, education, physical spaces, and culture Analyze current initiatives and programs to identify alignment, duplication, gaps, and opportunities related to Trauma-Informed Care Integrate staff, medical staff, patient, family, and community experiences to inform findings and recommendations Develop a multi-year Trauma-Informed Care roadmap, including tiered implementation options (from low-resource, incremental approaches to fully resourced, accelerated implementation), with associated dependencies, costs, benefits, risks, and readiness considerations Identify and support advancement of near-term or low-resource opportunities that could be leveraged ahead of full implementation Develop recommendations for governance, accountability, resourcing, and success measures or evaluation frameworks to support future sustainability Provide expert consultation and coaching to leaders and teams to build understanding of Trauma-Informed Care principles Facilitate working groups, advisory groups, or engagement sessions to inform assessments and roadmap development Collaborate with enabling partners (e.g., I‑IDEAS, Safety & Family Partnership, OD&L, Occupational Health) to inform recommendations Prepare executive-level reports, decision briefs, and recommendations to support funding and implementation decisions Identify barriers and risks to Trauma-Informed practice and propose mitigation strategies
QUALIFICATIONS
Bachelor’s degree in a related health discipline and professional clinical designation (Essential) Minimum 5 years’ experience in a healthcare setting (Essential) Expertise in Trauma-Informed Care such as advanced academic research in Trauma-Informed Care practices and their application, specialized training in Trauma-Informed Care, or a combination of education and experience working in a Trauma-Informed Care environment (Essential) Demonstrated experience in organizational assessments & program development, Experience leading complex implementation or change initiatives involving entire organizations or multiple teams and disciplines (Essential) Understanding of and experience working with anti-racist, anti-oppressive and culturally safe approaches, and in creating safe and inclusive environments (Essential) Strong understanding of Indigenous perspectives, cultures, and traditions, including approaches to health and well-being (Essential) Comfort and skill in navigating sensitive situations, including managing trauma disclosures and supporting individuals or groups when trauma may be activated (Essential) Demonstrated ability to establish and maintain effective working relationships with diverse partners, including healthcare providers, community organizations, and people with lived experience (Essential) Strong project management, facilitation, and change advisory skills (Essential) Strong analytical, synthesis, and communication skills (Essential) Sound judgement, resourcefulness, initiative taking and ability to work effectively within scope and resources (Essential) Proficiency in the use of MS Office Suite and other computer technology. (Essential) Strong understanding of engagement principles and practices, particularly in healthcare settings (Preferred) Criminal Record Check (Level 1) (Essential) Bilingualism (French/English) (Preferred)
Timeline may be extended or shortened based on operational needs
Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested. Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire. Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.
CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.
Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.
We thank all those who apply, however, only those to be interviewed will be contacted.
About CHEO
Dedicated to helping children and youth live their best lives, CHEO is a global leader in pediatric health care and research. Based in Ottawa, CHEO includes a hospital, children’s treatment centre, school and research institute, with satellite services located throughout Eastern Ontario. CHEO provides excellence in complex pediatric care, research and education. We are committed to partnering with families and the community to provide exceptional care — where, when and how it’s needed. CHEO is a founding member of Kids Health Alliance, a network of partners working to create a high quality, standardized and coordinated approach to pediatric health care that is centred around children, youth and their families. Every year, CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.
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Project Lead, Trauma Informed Care - Temporary Full-Time
About the role
POSITION SUMMARY
The Lead, Trauma-Informed Care, provides expertise, facilitation, and strategic guidance to establish CHEO’s Trauma-Informed Care approach and practices. The Lead is responsible for understanding the organizational landscape, identifying strengths, gaps, opportunities, and risks, and translating these insights into a prioritized Trauma-Informed Care roadmap, change-readiness and implementation plan. The Lead engages with staff, medical staff, patients, family, and community perspectives to co-define a meaningful approach.
A recognized expert in Trauma-Informed Care, the Lead builds a plan and consistently models Trauma-Informed Care principles in all interactions, demonstrating safety, trust, collaboration, choice, and empowerment when engaging with staff, medical staff, patients, families, leaders, and partners. Acting as a bridge between organizational leadership, enabling partners, and people with lived experience, the Lead ensures recommendations are practical, aligned with organizational priorities, and grounded in equity and cultural safety.
MAIN RESPONSIBILITIES
Conduct an organization-wide assessment of Trauma-Informed and responsive practices, including policies, workflows, education, physical spaces, and culture Analyze current initiatives and programs to identify alignment, duplication, gaps, and opportunities related to Trauma-Informed Care Integrate staff, medical staff, patient, family, and community experiences to inform findings and recommendations Develop a multi-year Trauma-Informed Care roadmap, including tiered implementation options (from low-resource, incremental approaches to fully resourced, accelerated implementation), with associated dependencies, costs, benefits, risks, and readiness considerations Identify and support advancement of near-term or low-resource opportunities that could be leveraged ahead of full implementation Develop recommendations for governance, accountability, resourcing, and success measures or evaluation frameworks to support future sustainability Provide expert consultation and coaching to leaders and teams to build understanding of Trauma-Informed Care principles Facilitate working groups, advisory groups, or engagement sessions to inform assessments and roadmap development Collaborate with enabling partners (e.g., I‑IDEAS, Safety & Family Partnership, OD&L, Occupational Health) to inform recommendations Prepare executive-level reports, decision briefs, and recommendations to support funding and implementation decisions Identify barriers and risks to Trauma-Informed practice and propose mitigation strategies
QUALIFICATIONS
Bachelor’s degree in a related health discipline and professional clinical designation (Essential) Minimum 5 years’ experience in a healthcare setting (Essential) Expertise in Trauma-Informed Care such as advanced academic research in Trauma-Informed Care practices and their application, specialized training in Trauma-Informed Care, or a combination of education and experience working in a Trauma-Informed Care environment (Essential) Demonstrated experience in organizational assessments & program development, Experience leading complex implementation or change initiatives involving entire organizations or multiple teams and disciplines (Essential) Understanding of and experience working with anti-racist, anti-oppressive and culturally safe approaches, and in creating safe and inclusive environments (Essential) Strong understanding of Indigenous perspectives, cultures, and traditions, including approaches to health and well-being (Essential) Comfort and skill in navigating sensitive situations, including managing trauma disclosures and supporting individuals or groups when trauma may be activated (Essential) Demonstrated ability to establish and maintain effective working relationships with diverse partners, including healthcare providers, community organizations, and people with lived experience (Essential) Strong project management, facilitation, and change advisory skills (Essential) Strong analytical, synthesis, and communication skills (Essential) Sound judgement, resourcefulness, initiative taking and ability to work effectively within scope and resources (Essential) Proficiency in the use of MS Office Suite and other computer technology. (Essential) Strong understanding of engagement principles and practices, particularly in healthcare settings (Preferred) Criminal Record Check (Level 1) (Essential) Bilingualism (French/English) (Preferred)
Timeline may be extended or shortened based on operational needs
Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested. Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire. Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.
CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.
Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.
We thank all those who apply, however, only those to be interviewed will be contacted.
About CHEO
Dedicated to helping children and youth live their best lives, CHEO is a global leader in pediatric health care and research. Based in Ottawa, CHEO includes a hospital, children’s treatment centre, school and research institute, with satellite services located throughout Eastern Ontario. CHEO provides excellence in complex pediatric care, research and education. We are committed to partnering with families and the community to provide exceptional care — where, when and how it’s needed. CHEO is a founding member of Kids Health Alliance, a network of partners working to create a high quality, standardized and coordinated approach to pediatric health care that is centred around children, youth and their families. Every year, CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.