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• This role will be onsite in Prince George, British Columbia*****

We are currently hiring for an High Performance ComputingSystem Administrator in British Columbia, Canada, to work on-site support to our customers.

As part of the Lenovo Professional Services team your responsibilities will include:

• Monitoring, maintaining, and managing the physical infrastructure of a data center, ensuring its smooth operation, reliability, and security.
• Monitoring power and cooling systems and network connectivity
• Hardware and system software debugging and troubleshooting.
• OS Management
• Addressing hardware and software issues
• Responding to alerts, performing preventative maintenance, rolling out and upgrading firmware versions, and managing any issues that may arise to minimize downtime and optimize data availability
• Opening hardware trouble tickets against different vendors.
• Following up and reporting the progress on all issues. Respond to users and provide support to them on the daily operations of the cluster.
• Daily system administration tasks, including granting, deleting access, Investigate and correct defects in the cluster as reported, adhering to the service levels.
• Resolve errors through developing, testing and implementing changes to the system.
• Provide corrective and preventive maintenance, troubleshoot and isolate defects.
• Perform Software and firmware testing for any fixes, upgrades, security patch.

Working directly with the customer you will be responsible for:

• The installation, configuration, and the support of services as required within the central customer Research Computing Services platform team.
• Working with vendors and customer Technology Office to design, implement and upgrade services using change management and revision
• Controlling processes to ensure that changes are properly tracked and available for audit when required.
• Analyzing and troubleshooting system issues, defining, and resolving complex issues.
• Developing innovative solutions to continuously improve HPC and address any shortfalls in provision.
• Working closely with other customer staff, including Infrastructure Technology, Security and Governance teams.
• Understanding the importance of security and seek specialist security advice to secure systems.
• Delivering a high-quality service through a collaborative approach and outstanding analytical skills.

The role gives you a great deal of independence and opportunity to take the lead and advise. You will be expected to work effectively in providing remote technical services in the areas of HPC AI platforms and solutions. Also, you will be responsible for implementing and supporting HPC solutions at customer sites, involving Server, Storage, Network, Power and Cooling, OS, and cluster management software.

Basic Qualifications

• 3+ years of experience experience in Linux (ie Suse, RHEL CentOS) and system administration

Preferred Qualifications

• Experience in HPC system troubleshooting, monitoring, and support
• Experience in System administration
• Able to perform OS installation and upgrades with no supervision
• Able to perform high level problem determination
• Customer service skills including written and oral communication with client

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.