Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description ACCOUNTABILITIES: Accountability #1

• Exercising considerable initiative, performs the duties of the position with cooperation from coworkers.
• Record and report activities, behaviors, and any incidents, which may occur during the shift, and/or call on duty personnel as required and outlined in policies. Enter information into the internal database and server HIFIS4.
• Assist clients throughout the night when needed – provide referrals.

Accountability #2

• Perform any new intakes and input into Homeless Individuals and Family System with proper consent. Prescreen guest and be mindful to a new person accordingly with current policies that adhere to our standards that are consistent with the values and philosophy of The Salvation Army Women and Family Shelter.

Accountability #3

• Conduct nightly rounds in house with duty co-workers randomly throughout the shift. Ensure the facility and resident beds and keep appropriate records in logbook.
• Ensure all guests and staff are secure and safe by checking all windows, doors, and exits during rounds.
• Prepare dinner for the following day. Take out food and prepare according to menu. Ensure stock including fruits and daily foods available for breakfast and lunch meals for residents of shelter.
• Clean main area of house nightly – sweep and mop floors, sanitize hard surfaces, clean dining room.

4 . Accountability #4

• Enter statistics for referrals, turn away, goods and services, night checks and check off in log and item list as per current policy and instruction.
• Light laundry.
• Clean, organize kitchen, sanitize, and remove trash as required. Clean strainer in dishwasher nightly.
• Sanitize hard surfaces regularly and log to chart.
• Record refrigeration temperatures and proper food handlers.

Perform Other Duties As Required. Critical relationship management :

Internal

• Report on health, safety, food, concerns to incoming Management. Use the internal communications system to effectively communicate.
• As required and applicable, make suggestions that will improve efficiency, working conditions or procedures to management.

Working Conditions

• Be aware of universal precautions.
• Consistency with guidelines for all occupants in shelter at any given time.
• Knowledge of OHAS

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct. Education, Qualifications And Certifications

• More than three months but less than one year of prior related experience
• Minimum Grade XII diploma
• Community College Diploma in Social Work, Addictions, or related field an asset
• Alternative combinations of education and experience may be considered.
• Original copy of Criminal Police Investigation Check (CPIC) with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required.
• Non-Violent Crisis Intervention
• First Aid/CPR/and Safe Food Handlers Certification
• Engage in formal evaluation session with supervisor at 3 months and 6 months, and yearly thereafter.
• Read and follow with the provisions of the Position Description and Operational Manual, which will be provided for the position, as well as the shift responsibilities.
• Perform other duties, position related duties as assigned.

Note: Not all members perform all the duties described above but perform a similar range of duties.

Experience And Knowledge

• Trauma informed approach and best practice
• Ability to remain objective and approachable.

Skills And Capabilities

• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening. Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Basic Computer and clerical Skills
• Excellent verbal and written communication skills in English. Bilingualism considered to be an asset.
• Read and follow the Policy and Procedures Manual and the Employee Handbook. Every Employee must read and sign that they have read a copy and understand that they will be required to adhere too.

Compensation The target hiring range for this position is $19.36 to $19.36 with a maximum of $19.36.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.