**Date Posted:**March 17, 2026

**Position Title:**Aquatics Manager

**Location:**Tong Louie Family YMCA (14988 57 Ave, Surrey)

**Term:**Full-Time Permanent

**Hours:**35 hours per week

**Shift:**Shift times will vary including weekday mornings, afternoons, evenings and weekends.

**Start Date:**ASAP

Salary:$75,000 - $80,000 annually

**Reports To:**Centre Manager

Benefits:

• Free YMCA Gym Membership and/or Y@Home
• Training and Professional Development Opportunities
• Extended Health and Dental Benefits
• Extensive Employee assistance program
• Reduced childcare rates and priority placement for YMCA Staff
• Be part of a charitable organization that positively impacts the community -Some benefits may vary based on region and employment terms

Nature & Scope

YMCA BC cares about raising healthy and resilient children, ensuring youth feel confident and supported and helping people feel healthy and connected to others in the community. We believe that everyone deserves to be healthy in spirit, mind and body. Our state-of-the-art centres of community offer a range of health, fitness, and aquatics programs for individuals and families.

The Aquatics Manager provides strategic and hands‑on leadership for the daily operations of the aquatics department as well as supporting with leadership of all departments, ensuring excellence in program delivery, staff performance, member experience, and facility safety. This role upholds high service standards and drives member satisfaction, contributing directly to annual membership growth and retention goals within a seven‑day‑a‑week operation. Working in alignment with the Center Manager’s and Aquatics Association Manager’s direction, the Aquatics Manager leads and develops departmental supervisors and staff through consistent coaching and support. They oversee all aquatics personnel—including lifeguards and swim instructors—fostering engagement, professionalism, and a strong culture of safety, service, and quality to achieve departmental and branch-wide goals.

Major Responsibilities**-in this position, you will:**

• Lead by example during daily Centre operations, providing direct leadership, guidance, and support to departmental supervisors, shift/team leads, and frontline aquatics staff.
• Maintain high service standards and member satisfaction levels, driving the achievement of annual swim lesson targets, member goals, and retention outcomes aligned with overall membership growth expectations.
• Provide ongoing mentorship and development to young and newly certified lifeguards and instructors, recognizing the important role the YMCA plays in shaping their early professional experiences.
• Implement and uphold all YBC Aquatics processes and documentation to meet or exceed requirements from governing bodies (e.g., BC Health Authority) and Standards of Practice (e.g., Lifesaving Society), ensuring safe, high‑quality aquatic program delivery.
• Maintain, track, and report on YBC Aquatics projects, tasks, and timelines to ensure a consistent, streamlined approach to staff training, safety and quality standards, YMCA Canada swim lesson programming, evaluations, and national aquatics expectations.
• Teach YMCA Swim Instructor courses, serve as an HFA Aquatics Champion through Y Canada, and support leadership growth in the team through the PLS program and active participation in communities of practice.
• Collaborate with and follow directives from the Centre Manager and Aquatics Association Manager on centre‑specific and aquatics mandates respectively, to ensure high‑quality program delivery and effective team supervision.
• Meet or exceed all quality standards and performance targets established by The YBC, YBC Aquatics RACI, leadership expectations, and annual operational plans.
• Model and reinforce The Y Way Experience Aquatics Playbook across programs, staff interactions, and member engagement to ensure exceptional service and safety outcomes.

Qualifications**-you bring:**

• University or College Degree
• Minimum of 3-5 years of leadership experience in a management role, including: Program Leadership, Managing Supervisors, including Aquatic Supervision Experience, with experience of daily operations overseeing 50 staff, for 1-3 years, with Program planning Experience
• Management of portfolio, and over 75 staff, within recreation for 3 years experience (multiple portfolios an asset: Children, Youth, Family; Fitness; Membership, Facilities Maintenance)
• Aquatics or equivalent, Program Planning and evaluation for improvement of quality, safety, and experience, participation (Aquatics specific or other area that transfers with combined disciplines/experiences),
• Experience in Training in the Aquatics Field with one or more of; YMCA or Lifesaving Instructor, National Lifeguard Instructor/Examiner, Swim Lessons Instructor Trainer from known certifying body (YMCA Champion, Red Cross Water Safety Instructor Trainer, Lifesaving Swim Instructor Trainer), First Aid Instructor (Emergency, Standard First Aid – equivalent or higher) or equivalent
• Sound knowledge of Aquatic Safety Plans, BC Guidelines for Pool Operations, and Lifesaving Society Standards of Practice
• Strong organizational skills, with detailed orientated planning and delivery
• Experience with tracking certifications, use of software for Certification Compliance
• Demonstrated experience and sensitivity in dealing with members of different cultures and backgrounds, including visible and invisible dimensions of diversity
• Scheduling staff, and maintaining daily operations
• Experience in a fast-paced environment and ability to adapt to regularly changing situations
• Excellent written communication and public speaking skills and area specific reports verbal and written to: Association Boards, Center Managers, Directors, and Committees
• Current Standard First Aid and CPR‐C & AED certificate
• Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date
• 3 professional references

About YMCA BC:

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at bc.ymca.ca.

Application Process**-**ready to make a difference?

We invite you to apply today and find your WHY!

**Internal Applicants:**Please apply online to this position through the ADP Workforce Now Career Centre. (Myself > Talent > Career Centre)

**Application Deadline:**March 27, 2026

-Please include any and all relevant certifications in your online application.

You will receive an automated notification to confirm receipt of your application.

• If short-listed for a position: We will contact, you to move forward to the next step.
• If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests.

Note: Depending on the role, we may be required to prioritize internal applicants. At YMCA BC, we approach each hiring process individually, recognizing that people bring diverse experiences and strengths. If this opportunity speaks to you, we encourage you to apply—even if you don’t meet every listed qualification. Your unique background might be just what we’re looking for. And if this role isn’t the right fit, we hope you’ll continue exploring future opportunities with us that align with your skills and aspirations.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.

Thank you for your interest and application.