Staff Scheduling Coordinator (Cardiology)
About the role
OVERVIEW
The Staff Scheduling Coordinator acts as a systems support person to their assigned Health Services to ensure that all programs are adequately staffed in a cost-efficient manner at all times. The Staff Scheduling Coordinator functions collaboratively with leadership teams and point of care staff across the health service and other support services to ensure adherence to appropriate collective agreements, scheduling policies and models of care. The Staff Scheduling Coordinator works with Staffing Office Clerks to collaboratively manage staffing workflows both in the defined units as well as across other units as required.
The Coordinator will also uphold the principles of patient-centred care by ensuring principles of patientcentred care are available and accessible; by maintaining effective collegial relationships and interdepartmental partnerships, by ensuring a safe and comfortable environment, and by demonstrating courtesy in everyinteraction. The Staff Scheduling Coordinator will uphold human and material resources by demonstrating knowledge and skill in the facilitation, organization and analysis of information to optimize staff scheduling. The Staff Scheduling Coordinator is also accountable for personal development and is accountable for their respective individual activities. The staff scheduling coordinator supports the program with scheduling, payroll and other coordination tasks based on operational needs.
EDUCATION
-
Degree required. Specilization in healthcare, business or human resources preferred.
-
Demonstrated proficiency of analytical skills and knowledge of analytical software (e.g. Microsoft Excel and other statistical software) required.
QUALIFICATIONS
- Minimum 2-3 years scheduling experience required.
- Minimum 2 years experience providing administrative support. Preference given to experience in a healthcare environment.
- Experience working with Labour Relations to interpret and implement Collective Agreements.
- Knowledge of ANSOS or other electronic scheduling systems an asset.
- Proven leadership and team building skills to develop and encourage staff to effectively perform and deliver excellent results.
- Proven abilities to develop and maintain orientation programs, job descriptions, work methods, service standards and guidelines.
- Computer literacy including proficiency in Microsoft Office Suite.
- Self-directed; demonstrated ability to work collaboratively with others.
- Excellent interpersonal and communication skills both verbal and written.
- Proven decision making, negotiating, conflict resolution and problem-solving skills.
- Excellent written, oral and interpersonal communication skills.
- Previous hospital experiences an asset.
- Demonstrated ability to manage conflicting priorities and confidential data.
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly TorontoEast General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act ofOntario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
About Michael Garron Hospital
Nestled in the heart of East Toronto, Michael Garron Hospital (MGH) is a vibrant community teaching hospital serving more than 400,000 people in 22 distinct neighbourhoods. For more than 90 years, MGH has delivered high-quality, patient-centred healthcare services to families along the continuum of care, from welcoming a new life to facing end-of-life.
MGH is a full-service hospital with strong community and research partners. MGH is a proud member of East Toronto Health Partners, the Ontario Health Team serving East Toronto.
In 2010, MGH was the first hospital to make the Great Place to Work Institute's best workplaces in Canada list. More recently, MGH was named one of Greater Toronto's Top Employers for 2023. A benchmark for workplace best practices, this is the sixth consecutive year the hospital has received this recognition.
Social Media Community Guidelines: We welcome discussion on our social media platforms and encourage users to engage in a kind and considerate way.
In order to keep our social media platforms a safe space, we ask users to follow these guidelines: tehn.ca/SocialMedia.
Staff Scheduling Coordinator (Cardiology)
About the role
OVERVIEW
The Staff Scheduling Coordinator acts as a systems support person to their assigned Health Services to ensure that all programs are adequately staffed in a cost-efficient manner at all times. The Staff Scheduling Coordinator functions collaboratively with leadership teams and point of care staff across the health service and other support services to ensure adherence to appropriate collective agreements, scheduling policies and models of care. The Staff Scheduling Coordinator works with Staffing Office Clerks to collaboratively manage staffing workflows both in the defined units as well as across other units as required.
The Coordinator will also uphold the principles of patient-centred care by ensuring principles of patientcentred care are available and accessible; by maintaining effective collegial relationships and interdepartmental partnerships, by ensuring a safe and comfortable environment, and by demonstrating courtesy in everyinteraction. The Staff Scheduling Coordinator will uphold human and material resources by demonstrating knowledge and skill in the facilitation, organization and analysis of information to optimize staff scheduling. The Staff Scheduling Coordinator is also accountable for personal development and is accountable for their respective individual activities. The staff scheduling coordinator supports the program with scheduling, payroll and other coordination tasks based on operational needs.
EDUCATION
-
Degree required. Specilization in healthcare, business or human resources preferred.
-
Demonstrated proficiency of analytical skills and knowledge of analytical software (e.g. Microsoft Excel and other statistical software) required.
QUALIFICATIONS
- Minimum 2-3 years scheduling experience required.
- Minimum 2 years experience providing administrative support. Preference given to experience in a healthcare environment.
- Experience working with Labour Relations to interpret and implement Collective Agreements.
- Knowledge of ANSOS or other electronic scheduling systems an asset.
- Proven leadership and team building skills to develop and encourage staff to effectively perform and deliver excellent results.
- Proven abilities to develop and maintain orientation programs, job descriptions, work methods, service standards and guidelines.
- Computer literacy including proficiency in Microsoft Office Suite.
- Self-directed; demonstrated ability to work collaboratively with others.
- Excellent interpersonal and communication skills both verbal and written.
- Proven decision making, negotiating, conflict resolution and problem-solving skills.
- Excellent written, oral and interpersonal communication skills.
- Previous hospital experiences an asset.
- Demonstrated ability to manage conflicting priorities and confidential data.
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly TorontoEast General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act ofOntario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
About Michael Garron Hospital
Nestled in the heart of East Toronto, Michael Garron Hospital (MGH) is a vibrant community teaching hospital serving more than 400,000 people in 22 distinct neighbourhoods. For more than 90 years, MGH has delivered high-quality, patient-centred healthcare services to families along the continuum of care, from welcoming a new life to facing end-of-life.
MGH is a full-service hospital with strong community and research partners. MGH is a proud member of East Toronto Health Partners, the Ontario Health Team serving East Toronto.
In 2010, MGH was the first hospital to make the Great Place to Work Institute's best workplaces in Canada list. More recently, MGH was named one of Greater Toronto's Top Employers for 2023. A benchmark for workplace best practices, this is the sixth consecutive year the hospital has received this recognition.
Social Media Community Guidelines: We welcome discussion on our social media platforms and encourage users to engage in a kind and considerate way.
In order to keep our social media platforms a safe space, we ask users to follow these guidelines: tehn.ca/SocialMedia.