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Operations Associate

Alpha Partners LLCabout 10 hours ago
Edmonton, Alberta, Canada
CA$62,000 - CA$69,000/annual
Entry Level
Full-Time

About the role

As a global leader in micromobility, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me.

We are looking for a data-driven, hands-on, entrepreneurial minded individual to join our Edmonton Operations team. As an Operations Associate, you will enhance our fleet, coordinate our teams in the warehouse and in the field, and be the local eyes and ears on the ground to understand the local needs of our riders. You will tackle challenges along our operational journey from the moment a vehicle arrives in our warehouse, until a customer ends their ride. This role is a great opportunity to be at the forefront of shaping the future of mobility in Edmonton.

This is a warehouse-based position that requires an onsite presence during assigned business hours.

What You'll Do

Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for deploying and retrieving our shared electric vehicle Build a safe, compliant and efficient warehouse environment that supplies a fully operational fleet of vehicles for Edmonton Define new processes and best practices to drive operational excellence within the warehouse Partner cross-functionally on operations projects that result in identifying expansion opportunities within your region(s) Define and monitor KPIs that measure the profitability, revenue, and operational performance of your market(s) Provide complaint management and customer incidents investigation support Partner with the local Government Relations representative to manage key Legal, Regulatory and Safety issues Maintain positive relationships between customers, regulators/city officials, employees, and Lime management Collaborate with Engineering and Product teams to drive local initiatives for revenue growth

About You

1-3 years of professional work experience; ideally 1+ year of experience within an Operations position Experience leading teams or groups preferred Demonstrated expertise with the Edmonton region and ability to anticipate operational needs and/or challenges within this area Grit and an entrepreneurial spirit with the ability to work in an ambiguous environment High-energy and sound decision maker with the ability to make data-based decisions with a cost focused mindset Fluent verbal and written English language skills Familiarity with Excel and Google Sheets (Tableau & SQL knowledge would be a bonus) with the ability to navigate and draw inference from data Excellent communication and stakeholder management skills Valid Alberta drivers license and clean driving record

The base salary range listed reflects what Lime reasonably expects to offer for this role, with the final base salary determined by objective factors such as the candidate’s location and relevant skills and experience. Depending on the position, the total compensation package may also include discretionary annual performance bonus opportunities and equity, subject to applicable plan terms and eligibility requirements.

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email recruiting-operations@li.me for assistance.

Compensation Range: CA$62K - CA$69K

About Alpha Partners LLC

Business Consulting and Services
1 employee

Founded in 1995, Alpha Partners is an investment marketing firm specializing in competitive differentiation. Our goal is to create alpha (excess returns) by helping investment firms win, keep and diversify assets under management. Alpha Partners integrates three capabilities: custom research, marketing communications and presentation coaching. Our clients range from start-ups with zero assets under management to mainstream firms with hundreds of billions of dollars under management. Client companies are located in the US, Europe and Asia.

Alpha Partners helps investment companies provide clear, memorable answers to the question, “What is your edge in generating alpha?” At the request of our clients, we began offering presentation strategy and coaching sessions in 2000. These sessions are popular and have contributed to a repeat business rate of more than 90%. Alpha Partners has worked with investment teams targeting virtually every market and covering virtually every asset class, from cash management to early-stage venture capital.

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