About the role
Job Title: AI Product Owner – Contact Center Service Location: Brampton, ON (Hybrid) Seeking a highly motivated, proactive AI Product Owner to drive the evolution of our next-generation Contact Center AI services. In this role, you will bridge the gap between business strategy and deep technical execution, defining product roadmaps that leverage conversational AI, LLMs, and automation to transform customer support .To succeed, you must bring a strong technical foundation with hands-on experience or fluency in Python and JavaScript to effectively collaborate with our engineering squads. We are specifically looking for an assertive champion—someone who is aggressive in asking probing questions, challenging assumptions, and relentlessly gathering clarity from cross-functional team members. You don't wait for information to come to you; you actively dig for it to unblock features, map out complex user journeys, and deliver exceptional customer experiences
.
Not the right fit? Search for Product Owner jobs in Brampton, Ontario, Canada
About spruceinfotech
Spruce InfoTech is a leading information technology firm that provides varied services to help clients change manage and transform their businesses by means of high quality, innovative and cost-effective solutions. We provide services to different companies from small scale level to even fortune 500 organizations and guide them in the best possible way to maximize IT investment and also reduce the cost of acquiring new technologies.
Our professional team has a sound technical prowess in enterprise solutions that helps organizations in enabling these solutions into a strategic asset that helps to accelerate a new revenue stream to differentia a company or to reinvent your business functions to operate in a more efficient way to outperform your competitors.
Below are some of our achievements..!
Spruce InfoTech Ranked on Inc. 5000 List of America's Fastest-Growing Private Companies for Four Years in a Row. ( 2017 - #Inc 441, 2018 - # Inc 271, 2019 - #Inc 629 and 2020 - #Inc 1182)
TechServe Alliance Excellence Award in 2018 and 2019 for outstanding performance, productivity and a commitment to continuous improvement in IT & engineering staffing & solutions.
Entrepreneur 360 Award based on impact, innovation, growth, leadership and business valuation.
#Fastest Growing Philadelphia 100 Region Private Company in 2017, 2018 and 2019 – Recognized by Wharton Business School and Philadelphia Media Network.
#35 America's fastest-growing IT Management Company by Inc. Magazine – 2017
#7 America's fastest-growing IT Management Company by Inc. Magazine - 2018
#29 America's fastest-growing IT Management Company by Inc. Magazine - 2019
Our Commitment : We are committed to efficiently providing qualified associates to fit our client needs within the given timelines.
Similar Jobs
About the role
Job Title: AI Product Owner – Contact Center Service Location: Brampton, ON (Hybrid) Seeking a highly motivated, proactive AI Product Owner to drive the evolution of our next-generation Contact Center AI services. In this role, you will bridge the gap between business strategy and deep technical execution, defining product roadmaps that leverage conversational AI, LLMs, and automation to transform customer support .To succeed, you must bring a strong technical foundation with hands-on experience or fluency in Python and JavaScript to effectively collaborate with our engineering squads. We are specifically looking for an assertive champion—someone who is aggressive in asking probing questions, challenging assumptions, and relentlessly gathering clarity from cross-functional team members. You don't wait for information to come to you; you actively dig for it to unblock features, map out complex user journeys, and deliver exceptional customer experiences
.
Not the right fit? Search for Product Owner jobs in Brampton, Ontario, Canada
About spruceinfotech
Spruce InfoTech is a leading information technology firm that provides varied services to help clients change manage and transform their businesses by means of high quality, innovative and cost-effective solutions. We provide services to different companies from small scale level to even fortune 500 organizations and guide them in the best possible way to maximize IT investment and also reduce the cost of acquiring new technologies.
Our professional team has a sound technical prowess in enterprise solutions that helps organizations in enabling these solutions into a strategic asset that helps to accelerate a new revenue stream to differentia a company or to reinvent your business functions to operate in a more efficient way to outperform your competitors.
Below are some of our achievements..!
Spruce InfoTech Ranked on Inc. 5000 List of America's Fastest-Growing Private Companies for Four Years in a Row. ( 2017 - #Inc 441, 2018 - # Inc 271, 2019 - #Inc 629 and 2020 - #Inc 1182)
TechServe Alliance Excellence Award in 2018 and 2019 for outstanding performance, productivity and a commitment to continuous improvement in IT & engineering staffing & solutions.
Entrepreneur 360 Award based on impact, innovation, growth, leadership and business valuation.
#Fastest Growing Philadelphia 100 Region Private Company in 2017, 2018 and 2019 – Recognized by Wharton Business School and Philadelphia Media Network.
#35 America's fastest-growing IT Management Company by Inc. Magazine – 2017
#7 America's fastest-growing IT Management Company by Inc. Magazine - 2018
#29 America's fastest-growing IT Management Company by Inc. Magazine - 2019
Our Commitment : We are committed to efficiently providing qualified associates to fit our client needs within the given timelines.