Jericho Tennis Club

Job Description

Position Title

Site Attendant & Safety Lead

Department

Administration / Operations

Reports To

General Manager & COO, or designate

Status

Compensation

Full-Time

$30-$34 per hour pending qualifications and experience

This position combines advanced first aid capability with visible on-site safety leadership and day-to-day program coordination.

Position Summary

The Site Attendant & Safety Lead is responsible for supporting and strengthening Jericho Tennis Club’s health and safety program through visible on-site leadership, advanced first aid response, emergency preparedness, safety coordination, and administrative follow-through. This role serves as the Club’s primary on-site safety resource and helps promote a safe environment for employees, members, guests, and contractors.

The position combines hands-on incident response with ongoing safety program administration. The incumbent supports regulatory compliance, leads or coordinates Joint Health and Safety Committee activities, monitors workplace conditions, assists with safety training and communication, and helps ensure emergency readiness across the Club.

Nature and Scope

This position plays an important role in supporting the Club’s operational safety, emergency preparedness, and health and safety culture. The Site Attendant (OFA3) & Safety Lead works across multiple departments and operational areas, including clubhouse operations, food and beverage, maintenance, racquets, aquatics, fitness, events, and seasonal staffing environments.

The role requires sound judgment, professionalism, discretion, and the ability to respond calmly and effectively in urgent situations. The incumbent must be comfortable balancing frontline response duties with administrative responsibilities such as recordkeeping, inspections, meeting coordination, follow-up, and communication.

Duties and Responsibilities

Health and Safety Program Support

• Support the implementation, coordination, and continuous improvement of the Club’s health and safety program.
• Promote safe work practices and a positive safety culture throughout the Club.
• Act as a visible on-site resource for health and safety questions, concerns, and follow-up.
• Support compliance with applicable occupational health and safety requirements and internal Club policies and procedures.

Joint Health and Safety Committee

• As secretary, coordinate Joint Health and Safety Committee activities, including scheduling meetings, preparing agendas, recording minutes, and tracking follow-up items.
• Assist with inspections, recommendations, and communication arising from committee meetings.
• Maintain organized records related to committee activity and safety action items.

First Aid and Emergency Response

• Provide advanced first aid care in accordance with OFA2/3 certification and training.
• Respond promptly to employee, member, guest, and contractor incidents, injuries, illnesses, and emergencies on Club property.
• Assess situations, provide immediate care, and coordinate further response, including contacting emergency services where required.
• Complete first aid and incident documentation accurately, promptly, and confidentially.

Emergency Preparedness

• Support the planning, coordination, and delivery of emergency drills and preparedness activities.
• Assist with maintaining and updating emergency procedures, response materials, and related safety information.
• Help ensure first aid supplies, emergency equipment, signage, and other readiness measures are maintained and accessible.
• Participate in post-incident or post-drill reviews and recommend improvements where appropriate.

Safety Inspections and Monitoring

• Conduct monthly or ‘as needed’ inspections of Club facilities and operational areas to identify hazards, unsafe conditions, and compliance concerns.
• Report, document, and follow up on safety issues in coordination with the appropriate department leaders and the JHSC.
• Support hazard assessment, corrective action tracking, and incident trend monitoring.
• Maintain health and safety communication boards and required postings so they remain current and complete.

Training and Communication

• Assist with employee safety orientation, training coordination, and general safety awareness initiatives.
• Support managers and supervisors with safety communication, documentation, and follow-up.
• Reinforce practical safety expectations through visibility, professionalism, and day-to-day presence.

Administration and Reporting

• Maintain accurate records related to incidents, inspections, committee meetings, training, emergency drills, and follow-up actions.
• Prepare summaries, reports, and recommendations as requested by management.
• Assist with updating procedures, forms, and safety materials as needed.

Qualifications

• Current Occupational First Aid Level 2/3 (OFA3) certification.
• CPR/AED, Oxygen certification, as required if not covered by OFA2/3
• Minimum of 2 years’ experience in occupational health and safety, first aid response, emergency preparedness, or a related role.
• Experience leading or coordinating a health and safety committee
• Experience in a hospitality, recreation, private club, resort, or similar service environment is an asset.
• Working knowledge of occupational health and safety principles and workplace incident response.
• Familiarity with WorkSafeBC requirements and workplace safety practices in British Columbia.
• Strong administrative, organizational, and documentation skills.
• Proficiency with standard workplace technology and reporting tools.

Core Competencies

• Strong judgment and decision-making skills

• Calm and professional response under pressure

• Excellent interpersonal and communication skills

• High level of discretion and confidentiality

• Strong organizational skills and attention to detail

• Ability to work independently and collaboratively across departments

• Visible commitment to service, safety, and professionalism

• Reliable follow-through and sound administrative discipline

Working Conditions

• Work is performed in both office and operational environments throughout the Club property.
• Frequent walking, standing, and active site presence are required.
• Must be capable of responding to workplace incidents and emergency situations in a timely manner.
• May be required to work evenings, weekends, holidays, or flexible hours based on operational needs.
• Exposure to sensitive, urgent, or physically demanding situations may occur.

Acknowledgement

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position. Duties may be amended from time to time to meet the operational needs of Jericho Tennis Club.