Life at Plume At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.

We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.

With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.

Plume is seeking an experienced Senior Salesforce Developer with a proven track record of at least 6 years in developing and customizing Salesforce applications. As a Senior Salesforce Developer, you will play a critical role in designing, implementing, enhancement of systems using industry best practices and design patterns; and maintaining innovative solutions that align with Plume business objectives. You will collaborate closely with cross functional and technology teams, including consultants, business analyst, administrators, and internal business stakeholder, to deliver high-quality solutions that enhance our Salesforce platform’s capabilities. Effective communication of ideas, both verbally and in writing, is also a key requirement of this position. Your expertise will drive the success of our Salesforce projects and contribute to the overall growth of our organization.

Responsibilities

• Lead the design, development, and implementation of customized Salesforce solutions, including custom applications, integrations, and enhancements.
• Lead technical discussions and provide guidance on best practices for Salesforce development and customization.
• Collaborate with administrators and apply architectural and engineering concepts to design solutions that meet operational requirements - such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability.
• Collaborate with cross-functional teams, including business analysts, project managers, other developers, and stakeholders to gather and understand requirements, translating them into technical specifications and designs.
• Implement complex workflows, process automation, and data integration using Apex, Visualforce, Lightning Components, and other Salesforce technologies.
• Perform code reviews to ensure code quality and provide constructive feedback.
• Troubleshoot and resolve issues related to Salesforce configuration, customization, and integration.
• Assist in data migration and data transformation processes, ensuring data accuracy and integrity.
• Participate in Agile development methodologies, contributing to sprint planning, backlog grooming, and sprint reviews.
• Proactively identify opportunities for process improvements and optimizations within the Salesforce ecosystem.
• Ensure compliance with security and data privacy regulations in all development efforts.
• Stay up-to-date with Salesforce platform updates, new features, and industry best practices, incorporating them into solution designs as appropriate.

Qualifications

• B.S. Degree in Information Technology, Computer Science or related technical field is required.
• Proven experience in design, development, and implementation of Salesforce.com solutions spanning Sales, Marketing, Services and Customer Support preferred.
• 7+ years of experience in designing complex, enterprise-wide business solutions with 5+ years in salesforce.com.
• 5+ years of Salesforce development experience (Apex, Trigger, Lightning Web Components, JavaScript, CSS, SOQL/SOSL) and integration technologies.
• 4+ years of experience with CPQ, Service Cloud, Sales Cloud, Experience Cloud, Knowledge Management, Chat & Phone integration, SAML, Single Sign On.
• Minimum 2+ years hands-on experience in designing and building integrations (REST API, SOAP, or Workato) with Salesforce.
• Strong understanding of software development best practices, including version control, code reviews, and automated testing.
• Extensive hands-on experience with Salesforce configurations, customization, and data modeling.
• Proven track record of designing and implementing complex Salesforce solutions that meet business requirements.
• Experience with Agile development methodologies and tools (e.g., JIRA) for project management and collaboration.
• Excellent communication skills, both verbal and written, with the ability to present technical concepts to both technical and non-technical stakeholders.
• Ability to work independently and collaboratively within a team environment.
• Solid understanding of environment management, release management, code versioning best practices, and deployment methodologies.
• Self-starter who demonstrates creativity in solving problems or generating improvement ideas.
• Supports and maintains positive attitude and vision with peers, associates, team members and management.

About Plume As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.

Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.

Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.