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Cruise Expert

Kensington16 days ago
Remote
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About the role

Remote/Hybrid | Full-Time | Warm Leads | Premium Product | Uncapped Commission

Join Kensington as a Cruise Expert – Luxury Travel Sales

Design unforgettable, tailor-made cruise journeys across the world!

As a Cruise Expert, you will craft bespoke cruise + land itineraries for luxury travelers. From first consultation to final farewell, you will inspire clients, design deeply personal and immersive journeys, whilst driving high-value sales.

This is a consultative sales role—no cold calling, no scripts. Just warm leads, relationship-building, and luxury-level service.

What You’ll Do

• Consult with travelers and provide expert cruise guidance (remote sales)

• Build custom cruise and FIT itineraries; source availability and manage bookings

• Drive revenue—nurture leads, negotiate, handle objections, and close

• Deliver best-in-class service and maintain long-term client relationships

• A collaborative team player who thrives in high-energy environments, leads with accountability and solutions-based mindset

Who You Are

• Experienced cruise professional with strong destination knowledge (Europe, Alaska, New England an asset)

• Strong storyteller and communicator—verbal + written

• High-performing consultative seller who thrives in target/KPI environment

• Detail-oriented, resourceful, and comfortable working in a fast-paced, collaborative environment

• Personable, natural connector, go-getter!

What You Bring

• 3–5+ years in consultative luxury cruise sales

• Proven track record exceeding monthly sales goals

• Experience building complex FIT itineraries

• Strong organization, multitasking, and problem-solving skills

• Familiarity with luxury cruise lines (EU/NA markets an asset)

• Experience selling Ocean and River cruise itineraries, Expedition is an asset

• Experience with local DMCs is an asset

Why Kensington

• Luxury clientele + high-value sales opportunities

• Entrepreneurial, technology-driven environment

• Professional development and long-term career growth

• Travel perks/FAM opportunities

• Working alongside an incredible, dynamic team

We thank all candidates for their interest. However, only those selected for an interview will be contacted.

About Kensington

Travel Arrangements
501-1000

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime.

We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villas, Yachts, Jets, and Air – their expertise powers our steadfast promise: See the world, differently.