A career as a Wealth Associate at National Bank Private Banking 1859 is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help Private Wealth Advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our clients.

Your job:

· Support the Private Wealth Advisors in providing superior customer service, be available to meet client requests and be the main contact in problem resolution.

· Carry out routine operations related to financial transactions (e.g., purchases and sales of securities, necessary transaction adjustments)

· Carry out deposit, withdrawal, transfer, and currency conversion instructions for all investment accounts and ensure diligent follow-up.

· Analyze, open, and update client files.

· Produce portfolio management reports.

· Carry out the administrative management of client files by managing agendas, scheduling appointments, and preparing client meetings.

· Ensure adherence to compliance and risk management rules.

· Guide and train new employees and act as a reference person (mentor) to peers for all complex products, procedures, and policies of the firm.

Your team:

Reporting to the Investment Customer Service Manager, you will team up with an investment advisor to offer an exceptional client experience. Collaboration and partnership will be key to your success.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

Prerequisites:

· Completed college and/or university diploma in a related field.

· Five years of relevant experience in the banking (“back office”), insurance, and/or financial industry (asset)

· Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook Course

· Excellent knowledge of the Microsoft Office suite

· Excellent Customer service skill

Proficiency in spoken and written French is required

Languages:

French

Skills

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Communication Critical Thinking Information Analysis Multitasking Organization Skills Problem Solving Stress Management Teamwork Wealth Management Cybersecurity Accountability Client-focused Detail-oriented Digital literacy Initiative

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?