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Virtual Administrator / Client Care Coordinator

Unleash Synergy3 days ago
Remote
Ontario, Canada
$22/hour
Mid Level
Part-Time

Top Benefits

Competitive Compensation
Flexible Virtual Work
Collaborative Environment

About the role

Position: Part-Time (approx. 15 hours/week)

Compensation: $22.00 / hour Start Date: September 2026 Team Vibe: Fully virtual, highly collaborative, and deeply human. Schedule: Flexible daily hours with a requirement to monitor emails and conduct client phone follow-ups between 8:30 AM and 3:30 PM, Monday–Friday.

Join Our Growing Virtual Therapy-Focused Sexual Wellness & Relationship Practice! Are you outgoing, detail-oriented, and efficient—and excited to help build something meaningful from the ground up? Ready to join a vibrant, modern, virtual practice where your work truly supports people in creating happier, more connected lives?

Be the Heart of Our Team. We’ll Support the Rest. Our admin team is the backbone of our practice—you keep everything moving so our therapists can focus on what they do best. We know the work you do matters, and we make sure you feel supported every step of the way.

Here’s what you’ll enjoy with us

Competitive compensation

A warm, friendly, collaborative environment Flexible virtual work An exciting opportunity to join a systemized, expanding, forward-thinking sexual wellness and relationship therapy company

You’ll be joining a growing team that values collaboration, kindness, and growth—for our clients, for our therapists, and for you.

About Us

Unleash Synergy is a fully virtual, growing multidisciplinary clinic with a therapy-centered approach, dedicated to helping clients embrace happier, more connected, and embodied lives. We provide compassionate, inclusive, and evidence-based therapeutic care across sexual wellness, relationships, dating, personal development, and holistic coaching.

Our team empowers clients to overcome emotional and relational blocks, explore intimacy and pleasure safely, and live with confidence, connection, and passion. We create a supportive, judgment-free space where clients can grow, heal, and thrive in alignment with their authentic selves.

Our Vision: We help individuals and couples break through mental, emotional, and sexual barriers to create lives full of love, self-awareness, and authentic expression. Our Core Values: Authenticity | Collaboration and Warmth | Growth-Mindedness | Compassionate Professionalism | Innovation and Simplicity

What We Offer

Competitive compensation at $22/hour. True virtual flexibility that fits around your life, provided you can maintain core daytime communication. A warm, friendly, inclusive, and collaborative culture. Clear systems, processes, and workflows to support your success. A growing virtual practice with long-term expansion opportunities.

What You’ll Do

Client Support & Interaction: Manage client bookings, intake and consent forms, respond to calls and emails warmly and professionally, and process session payments. Quality Assurance: Complete administrative tasks accurately, follow up on payments, secure client information, and manage booking software and schedules. Virtual Office Maintenance: Keep digital files organized, track tasks, update internal systems, and support smooth therapist operations. Social Media & Newsletter Support: Draft, schedule, and post content, assist with newsletters, and maintain consistent communication across platforms. Reporting: Generate and maintain reports on client inquiries, billing, and scheduling to support clinic growth and decision-making.

To Succeed in This Role (Our Ideal Candidate)

Responsive Time Management: You don't need to be at your desk for 7 hours straight. However, you do need a quiet workspace and the daily flexibility to regularly check emails and make client follow-up phone calls between 8:30 AM and 3:30 PM, Monday to Friday. Compassionate Communication: Excellent communication skills with the ability to connect with clients warmly and professionally, representing the clinic’s vision. Proactive & Organized: Extremely organized, thinking 10 steps ahead with an entrepreneurial mindset. You can work independently, juggle tasks, and meet deadlines. Tech-Savvy: Comfortable using Google Workspace, Dropbox, Mac, and Windows. Experience with Jane practice management software is a strong asset. Growth-Minded: Confident in sharing ideas and constructive feedback to help our clinic grow.

Qualifications

2-3 years of experience in Client Care and Customer Service, preferably in a medical or therapy office front desk setting. Psychology, social work, or psychotherapy students or graduates are welcome.

Application Process: Please submit your CV/resume and cover letter to careers@unleashsynergy.com

For more info on our practice, check out our website: https://unleashsynergy.com

Accommodations available upon request.

We appreciate all applicants, however, only those selected for the next step will be contacted.

About Unleash Synergy

Alternative Medicine
2-10 employees

Unleash Synergy is a fully virtual, growing multidisciplinary clinic with a therapy-centered approach, dedicated to helping clients embrace happier, more connected, and embodied lives. We provide compassionate, inclusive, and evidence-based therapeutic care across sexual wellness, relationships, dating, personal development, and holistic coaching. Our team empowers clients to overcome emotional and relational blocks, explore intimacy and pleasure safely, and live with confidence, connection, and passion. We create a supportive, judgment-free space where clients can grow, heal, and thrive in alignment with their authentic selves.

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