Regional Manager, People & Culture
About the role
Reporting to the Vice President of People & Culture and working closely with the Regional Vice President, the Regional Manager, People & Culture provides strategic leadership to a team of high-performing professionals across the Atlantic Region (New Brunswick, Nova Scotia, and Newfoundland). This role supports both unionized and non-unionized environments, ensuring consistency in People & Culture practices while balancing business objectives with employee and labour relations needs.
The Regional Manager is responsible for translating business needs into actionable P&C strategies, with a strong focus on high-volume Talent Acquisition, Employee Engagement, HR Operations, Compliance, and Labour Relations. The role requires a leader who thrives in a fast-paced, dynamic environment, capable of managing competing priorities while ensuring service excellence and alignment with organizational goals and Paladin’s Culture of CARE—Curiosity, Accountability, Respect, and Excellence.
Key Responsibilities:
- Lead and coach regional P&C team members, ensuring excellence in service delivery across all HR functions.
- Provide strategic direction and oversight for high-volume recruitment initiatives, ensuring regional staffing needs are met efficiently and effectively.
- Partner with regional leadership to identify workforce needs, support strategic hiring campaigns, and ensure compliance with employment legislation.
- Drive employee engagement initiatives and promote programs that enhance job satisfaction, retention, and professional growth.
- Oversee HR operations, including compliance, investigations, and performance management processes.
- Operate effectively in both unionized and non-unionized environments, including administering and interpreting collective agreements, supporting positive labour-management relations, participating in grievance handling, arbitration, and collective bargaining preparation, and advising leaders on contract application and employee relations strategies.
- Use HR data and metrics to identify trends, measure program effectiveness, and drive continuous improvement.
- Foster an inclusive and respectful workplace aligned with Paladin’s values and culture.
- Travel throughout the Atlantic branches (New Brunswick, Nova Scotia, and Newfoundland) as required to support business needs.
Knowledge, Skills & Abilities
Education and Experience:
- Minimum of 5+ years of progressive People & Culture experience, including 2+ years in a leadership or management role.
- Proven experience in high-volume Talent Acquisition and fast-paced, multi-site environments.
- Experience in unionized and non-unionized environments is required.
- Experience in the security or related service industry is an asset.
- Bachelor’s degree in Human Resources, Business Administration, or equivalent education.
- CPHR designation (or equivalent provincial designation) is an asset.
Functional Skills:
- Strong leadership and ability to manage teams across multiple locations.
- Excellent communication, relationship management, and customer service skills.
- Exceptional organizational, analytical, and project management capabilities.
- Demonstrated ability to influence and drive results through data-driven decision making.
- Deep understanding of employment and labour legislation across Atlantic Canada.
- High level of discretion, professionalism, and integrity.
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
Regional Manager, People & Culture
About the role
Reporting to the Vice President of People & Culture and working closely with the Regional Vice President, the Regional Manager, People & Culture provides strategic leadership to a team of high-performing professionals across the Atlantic Region (New Brunswick, Nova Scotia, and Newfoundland). This role supports both unionized and non-unionized environments, ensuring consistency in People & Culture practices while balancing business objectives with employee and labour relations needs.
The Regional Manager is responsible for translating business needs into actionable P&C strategies, with a strong focus on high-volume Talent Acquisition, Employee Engagement, HR Operations, Compliance, and Labour Relations. The role requires a leader who thrives in a fast-paced, dynamic environment, capable of managing competing priorities while ensuring service excellence and alignment with organizational goals and Paladin’s Culture of CARE—Curiosity, Accountability, Respect, and Excellence.
Key Responsibilities:
- Lead and coach regional P&C team members, ensuring excellence in service delivery across all HR functions.
- Provide strategic direction and oversight for high-volume recruitment initiatives, ensuring regional staffing needs are met efficiently and effectively.
- Partner with regional leadership to identify workforce needs, support strategic hiring campaigns, and ensure compliance with employment legislation.
- Drive employee engagement initiatives and promote programs that enhance job satisfaction, retention, and professional growth.
- Oversee HR operations, including compliance, investigations, and performance management processes.
- Operate effectively in both unionized and non-unionized environments, including administering and interpreting collective agreements, supporting positive labour-management relations, participating in grievance handling, arbitration, and collective bargaining preparation, and advising leaders on contract application and employee relations strategies.
- Use HR data and metrics to identify trends, measure program effectiveness, and drive continuous improvement.
- Foster an inclusive and respectful workplace aligned with Paladin’s values and culture.
- Travel throughout the Atlantic branches (New Brunswick, Nova Scotia, and Newfoundland) as required to support business needs.
Knowledge, Skills & Abilities
Education and Experience:
- Minimum of 5+ years of progressive People & Culture experience, including 2+ years in a leadership or management role.
- Proven experience in high-volume Talent Acquisition and fast-paced, multi-site environments.
- Experience in unionized and non-unionized environments is required.
- Experience in the security or related service industry is an asset.
- Bachelor’s degree in Human Resources, Business Administration, or equivalent education.
- CPHR designation (or equivalent provincial designation) is an asset.
Functional Skills:
- Strong leadership and ability to manage teams across multiple locations.
- Excellent communication, relationship management, and customer service skills.
- Exceptional organizational, analytical, and project management capabilities.
- Demonstrated ability to influence and drive results through data-driven decision making.
- Deep understanding of employment and labour legislation across Atlantic Canada.
- High level of discretion, professionalism, and integrity.
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.