Durham Supervised Access Program Assistant
About the role
Rate of Pay: $19.51/hour – Check out the YMCA’s total compensation package!
Location: Various locations in Durham Region
Work Hours: Position one: (Ajax) Friday: 5:00 pm - 8:00 pm & Saturday: 9:00 am - 5:15 pm bi-weekly.
Position two: (Oshawa) Saturday and Sunday 9:00am - 5:15pm bi-weekly
Employment Type: Regular Part Time Hourly
Number of Vacancies: 2
Anticipated Start Date: April 10, 2026
Deadline to Apply: March 30, 2026 at 5:00 PM
**Be the Spark!**Join our dynamic Durham Supervised Access Program, where every day is different, and you will always be engaged with meaningful work!
The Durham Supervised Access program provides a safe, neutral and child focused environment for children to visit with their non-residential parent following separation or divorce. This position works effectively within a team of volunteers and staff to deliver service to involuntary clients who are experiencing difficulties with child access, post separation or divorce. The DSAP Assistant supports the DSAP Specialist or Facilitator in ensuring that all programs provide quality, service and support to the participants and their families.
In this role, you will:
- Support the program coordinator to facilitate and deliver supervised visits and exchanges in a safe setting
- Observe the interactions between the children and their visiting parent or relatives and supports the participants in following the Agreement for Service
- Provide redirection if necessary
- Utilize strategies to support children in making a smooth transition from one parent to the other
- Complete written factual observation notes for each visit or exchange assigned
- Identify issues of concern to the staff in charge to ensure a safe setting for all families in attendance
- Model appropriate child focused behaviour at all times
- Facilitate virtual visits via Microsoft Teams when the centre is not available (example Covid closure)
- Demonstrate appropriate behaviours in line with our Mission, Vision and Values as reflected in our YMCA competencies; take a member focused approach to increase their understanding of programs offered across the Association. Represent the YMCA and the Association in a professional manner
- Understand the legal responsibilities and moral imperative to report suspected child abuse to Children Protection Services
- Understand the importance of the volunteer staff partnership and integrates the value of philanthropy and volunteerism in dealings with members, volunteers, donors and staff
- Other duties as assigned
You bring:
- Minimum 1 year related work experience
- Relevant knowledge about the effects of separation and divorce on children and families
- Strong written communication skills to provide reports that are accurate in summary details
- Able to manage conflict and dissatisfaction with intent to find resolution
- Well developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with members/clients, staff and volunteers
- Commitment to working in a socially inclusive environment responding with sensitivity and personal awareness to the diverse needs of members including visible and non-visible dimensions of diversity
- Flexibility regarding assigned working hours, including evenings and weekends
- Current first aid and CPR required
- Basic computer skills, access to email and virtual platforms for team meetings, etc.
- May require access to transportation in order to travel to other locations in the Durham region (Ajax, Oshawa)
What you need to succeed:
-
Commitment to the YMCA’s Mission, Vision and Values
-
Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
-
YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter
Why work for the YMCA?
The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.
Joining the Y means contributing to over 165 years of providing opportunities for people to shine through programs and services like health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2020–2025 strategic plan,Ignite the Light*,*which outlines how we are focused on boosting well-being and promoting equity across the Greater Toronto Area.
The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.
If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.
In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here.
The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.
Check out the next steps in our recruitment process and see what others are saying about working at the YMCA.
About YMCA of Greater Toronto
Everyone deserves a chance to shine.
That’s why the YMCA of Greater Toronto is committed to promoting equity and boosting well-being across the GTA — but as a charity, we don’t do it alone. When many think of the Y, a charity may not be the first thing that comes to mind — but our ability to ignite the potential in people and spark change for the better is only made possible by the loyalty of our participants, the generosity of our donors, and the dedication of our volunteers and staff.
Thanks to the breadth, quality, and inclusive nature of the services and programs we offer across our network of 500+ locations in the GTA, we attract a diverse and dynamic mix of participants and will never turn anyone away due to their financial circumstances. Many participate for life and many more choose to give back when they have the means, so that others can benefit from experiences like their own — experiences that can only be found at the Y.
Our focus on well-being means we help people thrive not only physically, but mentally and socially as well. We offer volunteering opportunities; safe spaces for teens; child care; camps; career guidance; employment services; support for immigrants; and a range of other services essential for individuals and communities to shine their brightest. No matter your needs or stage of life, when you join the Y community, you get to be part of something special.
Over our 170-year history, we’ve adapted to meet our communities’ most urgent needs. Today, these needs include mental health supports, affordable housing, accessible child care, help navigating our precarious labour market, and community for isolated older adults. By offering a safe destination where anyone can grow, lead, and give back, the Y has become both a beacon of inspiration and a trusted anchor of support driven by our knowledgeable, friendly, and caring volunteers and staff.
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Durham Supervised Access Program Assistant
About the role
Rate of Pay: $19.51/hour – Check out the YMCA’s total compensation package!
Location: Various locations in Durham Region
Work Hours: Position one: (Ajax) Friday: 5:00 pm - 8:00 pm & Saturday: 9:00 am - 5:15 pm bi-weekly.
Position two: (Oshawa) Saturday and Sunday 9:00am - 5:15pm bi-weekly
Employment Type: Regular Part Time Hourly
Number of Vacancies: 2
Anticipated Start Date: April 10, 2026
Deadline to Apply: March 30, 2026 at 5:00 PM
**Be the Spark!**Join our dynamic Durham Supervised Access Program, where every day is different, and you will always be engaged with meaningful work!
The Durham Supervised Access program provides a safe, neutral and child focused environment for children to visit with their non-residential parent following separation or divorce. This position works effectively within a team of volunteers and staff to deliver service to involuntary clients who are experiencing difficulties with child access, post separation or divorce. The DSAP Assistant supports the DSAP Specialist or Facilitator in ensuring that all programs provide quality, service and support to the participants and their families.
In this role, you will:
- Support the program coordinator to facilitate and deliver supervised visits and exchanges in a safe setting
- Observe the interactions between the children and their visiting parent or relatives and supports the participants in following the Agreement for Service
- Provide redirection if necessary
- Utilize strategies to support children in making a smooth transition from one parent to the other
- Complete written factual observation notes for each visit or exchange assigned
- Identify issues of concern to the staff in charge to ensure a safe setting for all families in attendance
- Model appropriate child focused behaviour at all times
- Facilitate virtual visits via Microsoft Teams when the centre is not available (example Covid closure)
- Demonstrate appropriate behaviours in line with our Mission, Vision and Values as reflected in our YMCA competencies; take a member focused approach to increase their understanding of programs offered across the Association. Represent the YMCA and the Association in a professional manner
- Understand the legal responsibilities and moral imperative to report suspected child abuse to Children Protection Services
- Understand the importance of the volunteer staff partnership and integrates the value of philanthropy and volunteerism in dealings with members, volunteers, donors and staff
- Other duties as assigned
You bring:
- Minimum 1 year related work experience
- Relevant knowledge about the effects of separation and divorce on children and families
- Strong written communication skills to provide reports that are accurate in summary details
- Able to manage conflict and dissatisfaction with intent to find resolution
- Well developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with members/clients, staff and volunteers
- Commitment to working in a socially inclusive environment responding with sensitivity and personal awareness to the diverse needs of members including visible and non-visible dimensions of diversity
- Flexibility regarding assigned working hours, including evenings and weekends
- Current first aid and CPR required
- Basic computer skills, access to email and virtual platforms for team meetings, etc.
- May require access to transportation in order to travel to other locations in the Durham region (Ajax, Oshawa)
What you need to succeed:
-
Commitment to the YMCA’s Mission, Vision and Values
-
Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
-
YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter
Why work for the YMCA?
The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.
Joining the Y means contributing to over 165 years of providing opportunities for people to shine through programs and services like health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2020–2025 strategic plan,Ignite the Light*,*which outlines how we are focused on boosting well-being and promoting equity across the Greater Toronto Area.
The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.
If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.
In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here.
The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.
Check out the next steps in our recruitment process and see what others are saying about working at the YMCA.
About YMCA of Greater Toronto
Everyone deserves a chance to shine.
That’s why the YMCA of Greater Toronto is committed to promoting equity and boosting well-being across the GTA — but as a charity, we don’t do it alone. When many think of the Y, a charity may not be the first thing that comes to mind — but our ability to ignite the potential in people and spark change for the better is only made possible by the loyalty of our participants, the generosity of our donors, and the dedication of our volunteers and staff.
Thanks to the breadth, quality, and inclusive nature of the services and programs we offer across our network of 500+ locations in the GTA, we attract a diverse and dynamic mix of participants and will never turn anyone away due to their financial circumstances. Many participate for life and many more choose to give back when they have the means, so that others can benefit from experiences like their own — experiences that can only be found at the Y.
Our focus on well-being means we help people thrive not only physically, but mentally and socially as well. We offer volunteering opportunities; safe spaces for teens; child care; camps; career guidance; employment services; support for immigrants; and a range of other services essential for individuals and communities to shine their brightest. No matter your needs or stage of life, when you join the Y community, you get to be part of something special.
Over our 170-year history, we’ve adapted to meet our communities’ most urgent needs. Today, these needs include mental health supports, affordable housing, accessible child care, help navigating our precarious labour market, and community for isolated older adults. By offering a safe destination where anyone can grow, lead, and give back, the Y has become both a beacon of inspiration and a trusted anchor of support driven by our knowledgeable, friendly, and caring volunteers and staff.