The Program

The Provincial Human Capital Management System (HCMS) Program will implement Workday software across seven BC health organizations: Fraser Health, Interior Health, Island Health, Northern Health, Provincial Health Services Authority, Providence Health Care, and Vancouver Coastal Health. The Workday platform will replace disparate existing human resources (HR) and payroll applications with a single, modern, integrated system. Human resource management has emerged as a high priority and is a key action in the province’s Health Human Resources Strategy.

Manager, Communications and Training (HCMS)

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Change & Transformation (HCMS Program), the Manager of Communications & Training (HCMS) is accountable for developing, implementing and evaluating communications initiatives/projects within the Provincial Human Capital Management (HCMS) Program. This program will impact staff and medical staff in seven participating health organizations (Fraser Health, Interior Health, Island Health, Northern Health, PHSA, Providence Health Care and Vancouver Coastal).

What you’ll do

• Collaborates with the Manager, Transformation (HCMS), and Manager, Business Readiness & Change (HCMS), internal partners and oversees communications across BC health organizations, committees and advisory groups, and other key partners, such as Worksafe BC, Canada Revenue Taxation, Healthcare Works License Check, and professional colleges.

• Supports the software vendor, Workday Canada, in developing and delivering a training strategy, and will oversee training needs assessments, promote registrations, and work with health organization training leads to deliver training activities.

• Leads a team to support the HCMS Program realize its vision and achieve planned outcomes.

• Liaise with PHSA and other BC health organizations’ communications leaders when developing communication products including but not limited to media releases, fact sheets and backgrounders, organizing events and open houses, and in managing sensitive and controversial issues.

• Contributes to the overall leadership of the communication and training functions of the Provincial HCMS Program as a key member of the change, communications, training and transformation team, participating in the development and implementation of communications strategies and plans.

• Monitors a budget for communications in the Provincial HCMS Program. Responsibilities include monitoring budget performance, planning and adjusting operations and/or staffing to meet projections and annual targets, approving expenditures and preparing summaries for fiscal reporting. Approval for budget items will come from the HCMS Director, Change & Transformation and/or Program Director.

• Approves, edits or contributes to key artefacts such as briefing notes, backgrounders, fact sheets, Q&A documents, leader talking points, web materials, newsletters, displays, presentations and other communications materials to support the HCMS Program.

• As a fully contributing member of a high-performance team, supports the development and implementation of consistent and high-quality communication and training materials for the HCMS Program.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a university degree in communications, journalism or a related field supplemented by seven (7) years of experience in a large, multi-site unionized environment.

• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.

• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Lab LIS and Informatics contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.

• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Demonstrated ability to research and write creative and compelling copy for a variety of applications, including electronic newsletters, print publications, speeches and presentations.

• Demonstrated ability to create and execute strategic communication plans, and to respond to the needs of impacted groups and interested parties in sensitive situations supported by acute awareness of the impact of actions.

• Demonstrated ability to meet tight deadlines, work under pressure, and handle highly confidential and sensitive issues with tact and diplomacy.

• Experience leading a team of communication professionals, working in a regional project or program, and exposure to in-house training modalities (online learning, train-the-trainer programs, self-directed modules, and user and reference guides).

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Job Type: Temporary, Full-Time (2 years)
Wage: $88,990 to $127,923. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan.
Location: 1775 Willingdon Ave, Burnaby BC V5C6E3
Closing date: Aug 25, 2025
Hours of Work: 08:30 to 16:30, Mon - Fri
Requisition # HCMS_ E06275i