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Prime Trainer

Vancouver, BC
CA$39 - CA$46/hour
Mid Level
temporary
full_time

About the role

Vancouver Police Department

Prime Trainer

COMPETITION: #25195-50175803

SECTION:
Prime Management Unit, Information Management Section

STATUS:
Temporary full-time

DURATION:
One year (Assignment may be extended or reduced for operational
reasons or due to circumstances that could not be foreseen at the time of posting)

HOURS OF WORK:
Four-day compressed workweek
7 a.m. to 4 p.m.

SALARY:
Pay Grade 22 - $38.75 to $45.62 per hour

COMPETITION END DATE:
Friday, December 26, 2025

Responsible for providing assistance to the PRIME Systems Application Specialist by helping implement training of the retention and purge processes, the roll-out and training of Digital Evidence Management System (DEMS), and the training of Justice Information (JUSTIN) and management of user profiles.

ESSENTIAL DUTIES

  • Conducts orientation training for new employees

  • Schedules training and delivers course material to all VPD staff individually or in a classroom setting as appropriate

  • Assists with the preparation of printed materials for courses and develops new handouts based upon new versions of software

  • Audits, develops, modifies, and updates training programs and materials (i.e. lesson plans, instructional guides, handouts, exercises), and administers course testing

  • Analyzes and identifies opportunities for enhanced use of PRIME/Versadex, DEMS, and JUSTIN

  • Updates the PRIME, File Retention, JUSTIN website to reflect changes to materials and procedures for file retention

  • Provides consultation in the development and implementation of new processes for PRIME/Versadex, DEMS, and JUSTIN

  • Participates in the testing of new versions of DEMS, JUSTIN, PRIME/Versadex Administrative Utility or new applications that will require training

  • Ensures security setting, application changes, and testing are complete for each event type (e.g. General Occurrence, Street Checks, Tickets, CAD Complaints, Flag Records, Property)

  • Prepares relevant presentations to VPD Section/SMT explaining process and policies

  • Manages PRIME Systems Applications Team (PSAST) workflow and CPIC messages as required

  • Creates lists of files for safeguarding

  • Reviews current practice for file management for each section to understand where information is kept outside of PRIME

  • Reviews and audits events that meet the purge requirements, updating file retention when necessary

  • Applies VPD File Retention Extension recommendations to purge eligible dataset to safeguard files

  • Assists ICT with providing purged tombstone data to populate a “dashboard” application

  • Purges eligible records during scheduled purge days

  • Attends meetings as required (i.e. Working Group, Steering Committee & Project Team meeting)

  • Creates and maintains statistical and narrative reports as required

  • Assists with Digital Evidence Management (DEMS) & JUSTIN administration as required

  • Performs other related duties and responsibilities as assigned

KNOWLEDGE, SKILLS, AND ABILITIES
Required:

  • Sound knowledge of the methods, practices, policies and procedures as they relate to the work performed
  • Sound knowledge of the methods and principles for training users in the use of applicable software applications (i.e. PRIME/Versadex Direct Report Entry (DRE), workflow and routing rules, and Uniform Crime Reporting (UCR))
  • Advanced skills using MS Word, PowerPoint, MS Outlook, MS Excel (including data manipulation), WebEx, Adobe Acrobat and SnagIt
  • Effective written & verbal communication skills
  • Demonstrated public speaking and presentation proficiency
  • Ability to explain complex processes in straightforward, easily understood terms, suitable for an adult learning environment
  • Ability to establish and maintain effective working relationships in a team environment across the department and with other internal/external stakeholders
  • Ability to develop and update in-house training documentation including lesson plans, course material, and instructional guides
  • Ability to independently conduct designated training programs
  • Ability to make decisions and take initiative independently

Preferred:

  • Working knowledge of rules, regulations, and policies governing file retention and purging

  • Willing to travel and instruct at various training locations within Vancouver

EXPERIENCE

  • Minimum two years working in a police environment
  • Minimum one year of experience working with PRIME/Versadex, JUSTIN, or DEMS

EDUCATION
Required:

  • Secondary education supplemented by courses in adult education, training, and/or information technology plus sound related experience OR an equivalent combination of training and experience

Preferred:

  • Experience or completed training courses such as City Learn – Training and Deliver Skills (Level 1 & 2), Designing Effective Training programs or VPD Effective Facilitation Course

  • Adult education diploma

  • BC Provincial Instructor Diploma

OTHER REQUIREMENTS

  • All employees must maintain their enhanced security clearance while employed with the Vancouver Police Department, which will be renewed every five years.

SELECTION PROCESS
Short-listed applicants will be required to take a written exam and deliver a brief presentation on a training topic relevant to the position.

This position falls under the jurisdiction of Teamsters Local 31.

Applicants should submit a resume via email to vpd.civilian.jobs@vpd.ca by 4:30 p.m. on the closing date. The competition number must be indicated in the subject line of the email.

THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER

Education : Other trades certificate or diploma

Experience : 2 years to less than 3 years

About Vancouver Police Department

IT Services and IT Consulting

From its humble beginnings as a one-man operation in 1886, to its current strength of more than 1,700 civilian and sworn members, the Vancouver Police Department (VPD) has long maintained a tradition of dedication to service "Beyond the Call," and working to make Vancouver the safest community in Canada.