About the role
Nordik Spa Village For those who dream of being somewhere else, Nordik Spa Village is a haven of well-being. Offering the largest selection of mind and body wellness experiences in North America, Nordik Spa Village allows you to reconnect with the elements, with each other and with yourself. It offers a refuge from modern life and a chance to give life a break.
Join us! When you work at Nordik Spa Village , you don't just earn a job, you find a family. We pride ourselves on having one of the warmest and most welcoming communities and our guests truly appreciate it. We strive to provide excellent care to our guests and ensure the well-being of our employees who are our craftsmen.
Who We Are Our mission is to give our guests a moment of respite by providing a refuge from the pressures of modern life where they can rediscover their own well-being and, as a result, live happier, longer lives. Your role as a craftsman in our village spa is to cultivate peace. Here at Nordik Spa Village , we are a passionate and dedicated team. We are always enthusiastic, helpful, conscientious, discreet and above all respectful. We care deeply about each and every guest and fellow craftsman in our wellness spa.
What We Want Under the supervision of the Massage Therapy & Care Manager, the Boutique Advisor will participate in the smooth daily operation of the boutique by welcoming all clients: VIP clients, massage therapy & care clients as well as those wishing to purchase Nordik Spa Village products.
He/she must know how to orient our customers, identify their needs while maximizing and personalizing their experience. He/She must also be friendly and know how to offer advice to our customers for their products purchases at the store.
He/she will support the other teams to ensure that the customer experience is up to the company standards.
What You Will Do
- Provide exceptional hospitality service;
- Answer questions about our products in-store as well as our massage therapy and treatment services;
- Recognize and create sales opportunities;
- Maintain an orderly appearance in the boutique;
- Greet massage therapy and health care clients and accompany them to their appointments;
- Manage the cash register and the various customer payment tools;
- Produce daily reports;
- Contribute to customer satisfaction with the Spa Experience;
- Participate in the optimization of the scheduling of the massage rooms;
- Perform any other related task requested by his/her immediate superior or required by his/her duties.
Profile Required
- A college degree in tourism, hospitality, administration, management or other relevant training is an asset;
- Two or more years of experience in customer service;
- Computer skills;
- Knowledge of other languages is an asset;
- Interpersonal and good communication skills;
- Positive and professional attitude;
- Ability to solve problems quickly;
- May have to deal with some stressful situations;
- Ability to lift and stand for long periods of time.
Salary According to the salary scale in effect plus benefits related to Nordik Spa Village .
Work schedule Part-Time: At least 2 shifts per week; schedule may vary during the day, evening and weekend.
Weekend availability required.
To apply Please send your resume and cover letter by clicking on "Apply" below.
About Groupe Nordik
Groupe Nordik est une entreprise en pleine effervescence qui vise à se tailler une place au sommet de l’industrie du mieux-être, de la santé et du tourisme. C’est en misant sur la diversité de ses activités que Groupe Nordik parvient à créer de la valeur et ainsi à développer le marché de l’entreprise. Par l’entremise de sa division Développement corporatif, elle identifie et évalue des opportunités d’affaires afin de s’y associer et de réaliser des projets prometteurs et d’envergure, et ce, au sein d’organisations dynamiques dont les mandats s’inscrivent globalement dans l’univers du mieux-être.
Nous sommes actuellement à la recherche de talents qui, grâce à leurs compétences, sauront contribuer à la croissance et à la réalisation de la mission de l’entreprise. Joignez-vous à l’équipe.
Nordik Group is a rapidly expanding company that wants to carve out a place for itself at the peak of the wellness, health and tourism industries. By relying on the diversity of its activities, Nordik Group has created value and has grown its market. Through its Corporate Development division, Nordik Group identifies and assesses promising, large-scale projects and business opportunities to accomplish and join along with dynamic organizations with mandates generally focused on wellness.
Currently, we are seeking talented people who can contribute to the growth and development of the company’s mission through their individual skills. Join our team.
About the role
Nordik Spa Village For those who dream of being somewhere else, Nordik Spa Village is a haven of well-being. Offering the largest selection of mind and body wellness experiences in North America, Nordik Spa Village allows you to reconnect with the elements, with each other and with yourself. It offers a refuge from modern life and a chance to give life a break.
Join us! When you work at Nordik Spa Village , you don't just earn a job, you find a family. We pride ourselves on having one of the warmest and most welcoming communities and our guests truly appreciate it. We strive to provide excellent care to our guests and ensure the well-being of our employees who are our craftsmen.
Who We Are Our mission is to give our guests a moment of respite by providing a refuge from the pressures of modern life where they can rediscover their own well-being and, as a result, live happier, longer lives. Your role as a craftsman in our village spa is to cultivate peace. Here at Nordik Spa Village , we are a passionate and dedicated team. We are always enthusiastic, helpful, conscientious, discreet and above all respectful. We care deeply about each and every guest and fellow craftsman in our wellness spa.
What We Want Under the supervision of the Massage Therapy & Care Manager, the Boutique Advisor will participate in the smooth daily operation of the boutique by welcoming all clients: VIP clients, massage therapy & care clients as well as those wishing to purchase Nordik Spa Village products.
He/she must know how to orient our customers, identify their needs while maximizing and personalizing their experience. He/She must also be friendly and know how to offer advice to our customers for their products purchases at the store.
He/she will support the other teams to ensure that the customer experience is up to the company standards.
What You Will Do
- Provide exceptional hospitality service;
- Answer questions about our products in-store as well as our massage therapy and treatment services;
- Recognize and create sales opportunities;
- Maintain an orderly appearance in the boutique;
- Greet massage therapy and health care clients and accompany them to their appointments;
- Manage the cash register and the various customer payment tools;
- Produce daily reports;
- Contribute to customer satisfaction with the Spa Experience;
- Participate in the optimization of the scheduling of the massage rooms;
- Perform any other related task requested by his/her immediate superior or required by his/her duties.
Profile Required
- A college degree in tourism, hospitality, administration, management or other relevant training is an asset;
- Two or more years of experience in customer service;
- Computer skills;
- Knowledge of other languages is an asset;
- Interpersonal and good communication skills;
- Positive and professional attitude;
- Ability to solve problems quickly;
- May have to deal with some stressful situations;
- Ability to lift and stand for long periods of time.
Salary According to the salary scale in effect plus benefits related to Nordik Spa Village .
Work schedule Part-Time: At least 2 shifts per week; schedule may vary during the day, evening and weekend.
Weekend availability required.
To apply Please send your resume and cover letter by clicking on "Apply" below.
About Groupe Nordik
Groupe Nordik est une entreprise en pleine effervescence qui vise à se tailler une place au sommet de l’industrie du mieux-être, de la santé et du tourisme. C’est en misant sur la diversité de ses activités que Groupe Nordik parvient à créer de la valeur et ainsi à développer le marché de l’entreprise. Par l’entremise de sa division Développement corporatif, elle identifie et évalue des opportunités d’affaires afin de s’y associer et de réaliser des projets prometteurs et d’envergure, et ce, au sein d’organisations dynamiques dont les mandats s’inscrivent globalement dans l’univers du mieux-être.
Nous sommes actuellement à la recherche de talents qui, grâce à leurs compétences, sauront contribuer à la croissance et à la réalisation de la mission de l’entreprise. Joignez-vous à l’équipe.
Nordik Group is a rapidly expanding company that wants to carve out a place for itself at the peak of the wellness, health and tourism industries. By relying on the diversity of its activities, Nordik Group has created value and has grown its market. Through its Corporate Development division, Nordik Group identifies and assesses promising, large-scale projects and business opportunities to accomplish and join along with dynamic organizations with mandates generally focused on wellness.
Currently, we are seeking talented people who can contribute to the growth and development of the company’s mission through their individual skills. Join our team.