Manager, Quality Assurance
Top Benefits
About the role
We’re searching for a Manager, Quality Assurance. Are you searching for new possibilities?
Discover what’s possible, with Westland.
The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.
As the Manager, Quality Assurance (QA), you will be responsible for ensuring the quality and reliability of software products and applications implemented at Westland. The position will entail establishing and executing quality standards and guidelines, as well as spearheading advancements in quality assurance. The Manager, Quality Assurance will support a dedicated QA Team, standardizing and continually maturing Westland’s approach to Quality Assurance of software and application testing. You will sponsor major project initiatives and sustainment releases throughout the entire test lifecycle.
Expected Compensation: The expected hiring range for this role is $102,400 - $128,000, with a 35-hour work week. Your rate of pay will be determined based on your individual qualifications and experience, while considering internal equity.
Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success.
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.
Interested in learning more?
Why you'll love Westland:
- An open, flexible and welcoming workplace
- Plenty of opportunities to grow and learn
- Autonomy to drive your own success
- Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
- A total rewards program that takes care of your financial, physical, and mental health
- Flexible paid Values Days to celebrate days important to you
- Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients
Why we’ll love You:
- You have over 6 years of experience leading QA teams in a mature IT environment
- You have experience on large technology projects, including familiarity with common challenges, roles and responsibilities of resources, and fast-paced working environment
- You are experienced with leading large, complex test projects containing multiple test events (in particular: smoke, performance, security, unit, integration, regression, UAT, production validation)
- You have experience testing ERP and SaaS solutions
- You are knowledgeable in the Systems Development Life Cycle (SDLC) waterfall, hybrid, and agile methodologies
- You have exceptional communication skills, both orally, in written formats and interpersonally
- You thrive in fast-paced, dynamic work environments and are able to keep track of complex testing plans
- You are extremely detail-oriented, organized, and demonstrate a high degree of initiative
- You preferably hold a professional QA certification
Once here, you'll:
- Lead and mentor teams of QA professionals to ensure efficient and effective quality assurance testing practices
- Approve, implement, and maintain quality assurance strategies, standards, and best practices to continually mature and improve Westland’s QA practices
- Communicate quality standards to QA team and other relevant stakeholders.
- Represent the QA practice as a project stakeholder
- Work closely with various groups and stakeholders leading and encouraging a culture of continual quality improvement
- Work closely with vendor and/or development teams providing timely management and resolution of QA escalations and issues
- Review and approve all Testing artifacts such as Test strategies, test plans and test summaries
- Monitor QA metrics, including test coverage, defect trends, and test execution progress
- Lead successful completion of all QA related project RAID log, project lessons learned and other action items
- Work with QA Leads to ensure currency of QA test tool sets and libraries
- Review and approve QA training material utilized to facilitate training sessions with business resources that do not have familiarity with QA practices or test phases
- Proactively manage risks and issues, communicating, and escalating as needed across multiple stakeholders from Test Governance, Project, Business and Delivery Management
- Responsible for team delivery of high-quality test artifacts that support project milestone completion
- Mentor team members on QA best practices and testing activities
- Capacity and resource management of the QA teams
- Participate in projects/programs where appropriate and in line with skill sets and development interests
- Establish and manage the QA team annual operating plan, ensuring the optimal financial and human resources allocation to support business needs
- Monitor and control costs, identify cost-saving opportunities, and provide accurate financial reporting and forecasting
#LI-HB1
#LI-Hybrid
Want to get to know each other better? Send your resume our way.
You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.
At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.
If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca
About Westland Insurance Group
Westland Insurance Group is one of the largest and fastest-growing independent property and casualty insurance brokers in Canada. With a national network of 300 locations and over 3,000 employees, the company continues to expand coast to coast. Westland's brokers provide expert advice to home, business, farm, life, and auto insurance clients. Since its founding in 1980, Westland has remained a family-owned company that is committed to supporting its local communities. For more information, please visit westlandinsurance.ca
Westland Amplifying Communities initiative:
Over the course of 40 years, Westland Insurance has established itself as the largest independent, Canadian-owned brokerage in the country. While the company has become national in scope, it has never forgotten its roots or the neighbourhoods and communities in which it serves. Through the establishment of the Westland Amplifying Communities initiative, $1 million is being made available to support projects or programs that contribute to the fabric of communities.
For more information and to submit an application, visit westlandinsurance.ca/communities or email
Manager, Quality Assurance
Top Benefits
About the role
We’re searching for a Manager, Quality Assurance. Are you searching for new possibilities?
Discover what’s possible, with Westland.
The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.
As the Manager, Quality Assurance (QA), you will be responsible for ensuring the quality and reliability of software products and applications implemented at Westland. The position will entail establishing and executing quality standards and guidelines, as well as spearheading advancements in quality assurance. The Manager, Quality Assurance will support a dedicated QA Team, standardizing and continually maturing Westland’s approach to Quality Assurance of software and application testing. You will sponsor major project initiatives and sustainment releases throughout the entire test lifecycle.
Expected Compensation: The expected hiring range for this role is $102,400 - $128,000, with a 35-hour work week. Your rate of pay will be determined based on your individual qualifications and experience, while considering internal equity.
Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success.
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.
Interested in learning more?
Why you'll love Westland:
- An open, flexible and welcoming workplace
- Plenty of opportunities to grow and learn
- Autonomy to drive your own success
- Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
- A total rewards program that takes care of your financial, physical, and mental health
- Flexible paid Values Days to celebrate days important to you
- Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients
Why we’ll love You:
- You have over 6 years of experience leading QA teams in a mature IT environment
- You have experience on large technology projects, including familiarity with common challenges, roles and responsibilities of resources, and fast-paced working environment
- You are experienced with leading large, complex test projects containing multiple test events (in particular: smoke, performance, security, unit, integration, regression, UAT, production validation)
- You have experience testing ERP and SaaS solutions
- You are knowledgeable in the Systems Development Life Cycle (SDLC) waterfall, hybrid, and agile methodologies
- You have exceptional communication skills, both orally, in written formats and interpersonally
- You thrive in fast-paced, dynamic work environments and are able to keep track of complex testing plans
- You are extremely detail-oriented, organized, and demonstrate a high degree of initiative
- You preferably hold a professional QA certification
Once here, you'll:
- Lead and mentor teams of QA professionals to ensure efficient and effective quality assurance testing practices
- Approve, implement, and maintain quality assurance strategies, standards, and best practices to continually mature and improve Westland’s QA practices
- Communicate quality standards to QA team and other relevant stakeholders.
- Represent the QA practice as a project stakeholder
- Work closely with various groups and stakeholders leading and encouraging a culture of continual quality improvement
- Work closely with vendor and/or development teams providing timely management and resolution of QA escalations and issues
- Review and approve all Testing artifacts such as Test strategies, test plans and test summaries
- Monitor QA metrics, including test coverage, defect trends, and test execution progress
- Lead successful completion of all QA related project RAID log, project lessons learned and other action items
- Work with QA Leads to ensure currency of QA test tool sets and libraries
- Review and approve QA training material utilized to facilitate training sessions with business resources that do not have familiarity with QA practices or test phases
- Proactively manage risks and issues, communicating, and escalating as needed across multiple stakeholders from Test Governance, Project, Business and Delivery Management
- Responsible for team delivery of high-quality test artifacts that support project milestone completion
- Mentor team members on QA best practices and testing activities
- Capacity and resource management of the QA teams
- Participate in projects/programs where appropriate and in line with skill sets and development interests
- Establish and manage the QA team annual operating plan, ensuring the optimal financial and human resources allocation to support business needs
- Monitor and control costs, identify cost-saving opportunities, and provide accurate financial reporting and forecasting
#LI-HB1
#LI-Hybrid
Want to get to know each other better? Send your resume our way.
You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.
At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.
If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca
About Westland Insurance Group
Westland Insurance Group is one of the largest and fastest-growing independent property and casualty insurance brokers in Canada. With a national network of 300 locations and over 3,000 employees, the company continues to expand coast to coast. Westland's brokers provide expert advice to home, business, farm, life, and auto insurance clients. Since its founding in 1980, Westland has remained a family-owned company that is committed to supporting its local communities. For more information, please visit westlandinsurance.ca
Westland Amplifying Communities initiative:
Over the course of 40 years, Westland Insurance has established itself as the largest independent, Canadian-owned brokerage in the country. While the company has become national in scope, it has never forgotten its roots or the neighbourhoods and communities in which it serves. Through the establishment of the Westland Amplifying Communities initiative, $1 million is being made available to support projects or programs that contribute to the fabric of communities.
For more information and to submit an application, visit westlandinsurance.ca/communities or email