IT Admin - Gaming Support | Fujairah UAE
Top Benefits
About the role
POSITION | UAE IT Admin - Gaming Support
LOCATION Private Estate - Fujairah ,UAE
The client will apply for the work visa and provide relocation if not local.
PURPOSE OF THE POSITION The IT Admin - Gaming Support provides personalised gaming assistance and high-level technical support for the family's gaming systems, ensuring a seamless, secure, and enjoyable user experience. This role also manages the estate's core IT infrastructure, including configuration, maintenance, troubleshooting, and continuous optimisation of computer systems, servers, and networks to support both the household and family office.
Qualifications / Skills
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Relevant certifications such as CompTIA Network+, CompTIA Security+, MCSA, or RHCSA are advantageous.
- UAE driver's licence is an advantage.
- Strong passion for gaming across PC, console, and mobile platforms.
- Basic technical understanding of gaming hardware, software, and system integrations.
- Strong written and verbal English communication; additional languages are a plus.
EXPERIENCE & SKILLS Technical Experience
- Proven experience as a System or Network Administrator with hands-on knowledge of installations and troubleshooting.
- Experience supporting gaming consoles (PlayStation, Xbox, PC) and VR/AR devices.
- Installing, updating, and maintaining games, gaming systems, and accessories.
- Managing gaming accounts, profiles, system settings, and storage.
- Familiarity with PlayStation Store, Xbox Marketplace, Steam, and related platforms.
- Experience with Windows and macOS systems.
- Familiarity with bug reporting tools.
- Basic Python scripting knowledge for troubleshooting mods or custom content.
Key Skills & Responsibilities Gaming Support
- Provide technical support for PlayStation, Xbox, and PC gaming devices.
- Install, update, and troubleshoot games, consoles, VR/AR systems, and accessories.
- Manage user profiles, system settings, storage, and parental controls.
- Guide users through online gaming platforms, updates, and downloadable content.
- Maintain awareness of new games, patches, and hardware trends.
- Offer timely, friendly, and professional responses to user gaming inquiries.
IT System Administration
- Install, configure, and maintain operating systems, software, and system tools.
- Manage network servers and ensure reliable network availability.
- Implement and monitor security measures, firewalls, and access controls.
- Monitor performance, detect intrusions, and maintain system reliability.
- Maintain data backups, test recovery processes, and ensure data integrity.
- Troubleshoot hardware and software issues, liaising with vendors as needed.
- Maintain accurate documentation of system configurations and network schematics.
- Provide application and network resource training to users.
- Develop scripts to automate tasks and enhance operational efficiency.
- Ensure compliance with licensing and software update requirements.
SALARY ≤ AED 6,000 Tax Free in UAE Benefits
- Shared company accommodation
- Health insurance
- Meals whilst at work
- One annual economy flight
- 30 days' annual leave
CANDIDATE PROFILE
- Tech-savvy, gaming-passionate IT professional
- Confident, patient, and user-focused in supporting family members
- Strong troubleshooting ability across gaming systems and household IT
- Reliable, organised, and committed to maintaining secure systems
- Thrives in a high-standard private household environment
About Caviar Careers
Welcome to Caviar Careers – a specialist domestic staff and household recruitment agency, serving discerning private clients across the globe. Your home is a sanctuary, and having hand picked domestic staff for you and your family is what makes a house a home.
We provide bespoke recruitment services for principle home owners around the world, sourcing diligent talent from a global candidate pool.
We offer a service of unparalleled specificity, detail and discretion, making sure all your household requirements are met through building a unique team of staff focussed around what you need, with candour and professionalism.
We’re fastidious in making sure each principle is provided with a range of talent. Our candidates are incredibly hard working, well referenced experts in their fields, and whether you’re looking for a Butler with business management acumen, or a high-level Chef to manage the catering output across multiple sites, we’ve built a respected staff support system of renown, and our talent pool grows daily.
We set the right expectations: sourcing talent fit for your home is incredibly rewarding, and your private household staff will match your needs in word and deed. A strong personality match, work ethic and passion for detail underpin our candidate selection and each candidate will be hand picked by us for consideration. What we give you is time: time to live in your home and know your family is being taken care of, and as Mr Rothschild said, without our staff, “our homes would just be dwellings with ornate walls”.
IT Admin - Gaming Support | Fujairah UAE
Top Benefits
About the role
POSITION | UAE IT Admin - Gaming Support
LOCATION Private Estate - Fujairah ,UAE
The client will apply for the work visa and provide relocation if not local.
PURPOSE OF THE POSITION The IT Admin - Gaming Support provides personalised gaming assistance and high-level technical support for the family's gaming systems, ensuring a seamless, secure, and enjoyable user experience. This role also manages the estate's core IT infrastructure, including configuration, maintenance, troubleshooting, and continuous optimisation of computer systems, servers, and networks to support both the household and family office.
Qualifications / Skills
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Relevant certifications such as CompTIA Network+, CompTIA Security+, MCSA, or RHCSA are advantageous.
- UAE driver's licence is an advantage.
- Strong passion for gaming across PC, console, and mobile platforms.
- Basic technical understanding of gaming hardware, software, and system integrations.
- Strong written and verbal English communication; additional languages are a plus.
EXPERIENCE & SKILLS Technical Experience
- Proven experience as a System or Network Administrator with hands-on knowledge of installations and troubleshooting.
- Experience supporting gaming consoles (PlayStation, Xbox, PC) and VR/AR devices.
- Installing, updating, and maintaining games, gaming systems, and accessories.
- Managing gaming accounts, profiles, system settings, and storage.
- Familiarity with PlayStation Store, Xbox Marketplace, Steam, and related platforms.
- Experience with Windows and macOS systems.
- Familiarity with bug reporting tools.
- Basic Python scripting knowledge for troubleshooting mods or custom content.
Key Skills & Responsibilities Gaming Support
- Provide technical support for PlayStation, Xbox, and PC gaming devices.
- Install, update, and troubleshoot games, consoles, VR/AR systems, and accessories.
- Manage user profiles, system settings, storage, and parental controls.
- Guide users through online gaming platforms, updates, and downloadable content.
- Maintain awareness of new games, patches, and hardware trends.
- Offer timely, friendly, and professional responses to user gaming inquiries.
IT System Administration
- Install, configure, and maintain operating systems, software, and system tools.
- Manage network servers and ensure reliable network availability.
- Implement and monitor security measures, firewalls, and access controls.
- Monitor performance, detect intrusions, and maintain system reliability.
- Maintain data backups, test recovery processes, and ensure data integrity.
- Troubleshoot hardware and software issues, liaising with vendors as needed.
- Maintain accurate documentation of system configurations and network schematics.
- Provide application and network resource training to users.
- Develop scripts to automate tasks and enhance operational efficiency.
- Ensure compliance with licensing and software update requirements.
SALARY ≤ AED 6,000 Tax Free in UAE Benefits
- Shared company accommodation
- Health insurance
- Meals whilst at work
- One annual economy flight
- 30 days' annual leave
CANDIDATE PROFILE
- Tech-savvy, gaming-passionate IT professional
- Confident, patient, and user-focused in supporting family members
- Strong troubleshooting ability across gaming systems and household IT
- Reliable, organised, and committed to maintaining secure systems
- Thrives in a high-standard private household environment
About Caviar Careers
Welcome to Caviar Careers – a specialist domestic staff and household recruitment agency, serving discerning private clients across the globe. Your home is a sanctuary, and having hand picked domestic staff for you and your family is what makes a house a home.
We provide bespoke recruitment services for principle home owners around the world, sourcing diligent talent from a global candidate pool.
We offer a service of unparalleled specificity, detail and discretion, making sure all your household requirements are met through building a unique team of staff focussed around what you need, with candour and professionalism.
We’re fastidious in making sure each principle is provided with a range of talent. Our candidates are incredibly hard working, well referenced experts in their fields, and whether you’re looking for a Butler with business management acumen, or a high-level Chef to manage the catering output across multiple sites, we’ve built a respected staff support system of renown, and our talent pool grows daily.
We set the right expectations: sourcing talent fit for your home is incredibly rewarding, and your private household staff will match your needs in word and deed. A strong personality match, work ethic and passion for detail underpin our candidate selection and each candidate will be hand picked by us for consideration. What we give you is time: time to live in your home and know your family is being taken care of, and as Mr Rothschild said, without our staff, “our homes would just be dwellings with ornate walls”.