Insurance Advisor - Edmonton Kingsway
Top Benefits
About the role
A customer service JOB THAT opens doors The Opportunity Seeking a career full of new challenges and opportunities to grow? This could be the fresh start you’re looking for!
You’re already a sales superstar and customer service wiz, but you’re looking for a little more. Bring your skills to the world of insurance and know that every day you’ll be offering Albertans peace of mind and helping protect what’s important to them.
Prior insurance experience is an asset, but cultural fit is key, so we’re willing to cover the cost of your licensing and provide lots of in-house training to set you up for success.
A Place to Belong AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!
About Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:
- Competitive salary and flexible benefits
- Employer-paid retirement savings program
- Employee-exclusive discounts on travel, insurance, memberships, and more
- Free travel medical insurance for you and your immediate family
- Ongoing professional development
- Paid vacation and personal days, including a Volunteer Day and Me Day
- Flexible work models that make sense for your lifestyle
Who You Are
- You’re the ultimate people-person who’s great at making connections.
- You enjoy the thrill of a sale, working towards goals and hitting targets.
- You’re passionate about finding the right solutions to fit client needs.
- You genuinely care about helping others and providing outstanding customer service.
- You get that even the smallest detail can make a huge difference in someone’s life.
- You’re ultra-organized and always on time because you know it’s important to clients.
- You want a career that will allow you to grow.
How You’ll Make An Impact
- Report to Manager, Insurance Agency.
- Help clients identify their insurance needs and advise on products and coverages.
- Effectively articulate the value of our products and explain pricing in a simple, empathetic, and professional manner.
- Support existing clients with questions and updates to their policies.
- Proactively follow up on leads and client inquiries to drive new business.
- Build relationships with clients to stay informed of their ever-changing needs and retain their business.
- Deliver a TYLF (treat you like family) experience in all interactions with clients and co-workers.
What You Bring To The Table
- You have a high school diploma or equivalent (bonus points for related post-secondary education and/or industry certifications like a CIP designation).
- You have at least 6 months of sales and/or customer service experience (even better if it’s insurance-related). Experience in a call center, retail, or financial services is a strong asset.
- This position requires a General Insurance Certificate of Authority Level 1. But don’t worry! If you don’t already have one, we’ll help you earn one and support you with in-house training. See what’s involved.
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us.
Work Model In-Office
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About AMA - Alberta Motor Association
AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently.
Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures.
Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other!
Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!
Insurance Advisor - Edmonton Kingsway
Top Benefits
About the role
A customer service JOB THAT opens doors The Opportunity Seeking a career full of new challenges and opportunities to grow? This could be the fresh start you’re looking for!
You’re already a sales superstar and customer service wiz, but you’re looking for a little more. Bring your skills to the world of insurance and know that every day you’ll be offering Albertans peace of mind and helping protect what’s important to them.
Prior insurance experience is an asset, but cultural fit is key, so we’re willing to cover the cost of your licensing and provide lots of in-house training to set you up for success.
A Place to Belong AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!
About Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:
- Competitive salary and flexible benefits
- Employer-paid retirement savings program
- Employee-exclusive discounts on travel, insurance, memberships, and more
- Free travel medical insurance for you and your immediate family
- Ongoing professional development
- Paid vacation and personal days, including a Volunteer Day and Me Day
- Flexible work models that make sense for your lifestyle
Who You Are
- You’re the ultimate people-person who’s great at making connections.
- You enjoy the thrill of a sale, working towards goals and hitting targets.
- You’re passionate about finding the right solutions to fit client needs.
- You genuinely care about helping others and providing outstanding customer service.
- You get that even the smallest detail can make a huge difference in someone’s life.
- You’re ultra-organized and always on time because you know it’s important to clients.
- You want a career that will allow you to grow.
How You’ll Make An Impact
- Report to Manager, Insurance Agency.
- Help clients identify their insurance needs and advise on products and coverages.
- Effectively articulate the value of our products and explain pricing in a simple, empathetic, and professional manner.
- Support existing clients with questions and updates to their policies.
- Proactively follow up on leads and client inquiries to drive new business.
- Build relationships with clients to stay informed of their ever-changing needs and retain their business.
- Deliver a TYLF (treat you like family) experience in all interactions with clients and co-workers.
What You Bring To The Table
- You have a high school diploma or equivalent (bonus points for related post-secondary education and/or industry certifications like a CIP designation).
- You have at least 6 months of sales and/or customer service experience (even better if it’s insurance-related). Experience in a call center, retail, or financial services is a strong asset.
- This position requires a General Insurance Certificate of Authority Level 1. But don’t worry! If you don’t already have one, we’ll help you earn one and support you with in-house training. See what’s involved.
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us.
Work Model In-Office
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About AMA - Alberta Motor Association
AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently.
Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures.
Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other!
Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!